Ratings based on 6,091 Verified Reviews

4.4 out of 5
82% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Staff were all friendly and accommodating

Posted Dec 3, 2017
First stay at Sofitel and my experience was fantastic. We upgraded to Club Room and the service was very good. My sister unfortunately got really sick and the manager was very helpful.
Comment from Hotel Management
Dec 7, 2017 by Team Sofitel Sydney Wentworth , Hotel Management
Bonjour Cristine, Thank you so much for your feedback. We are pleased that you enjoyed your stay. Warm Regards, Team Sofitel Sydney Wentworth
5 out of 5
Recommended
for Everyone
by A verified traveler from sydney

Clean and friendly staff

Posted Nov 21, 2017
Really loved it Clean and friendly staff Nice service and good quality of room
Comment from Hotel Management
Dec 2, 2017 by Team Sofitel Sydney Wentworth , Hotel Management
Bonjour Michelle, Thank you so much for your feedback, we are delighted that you enjoyed your stay. Kind Regards, Team Sofitel Sydney Wentworth
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Great service

Posted Nov 21, 2017
Pros: Short walk to the harbour and the shopping precint
Location: Sydney Harbour Bridge, Opera House, Museum, Art Gallery, Botanical Gardens and the shops
Effortless check-in help by all lobby staff to find a very clean and comfortable room. Coming back
Comment from Hotel Management
Dec 2, 2017 by Team Sofitel Sydney Wentworth , Hotel Management
Bonjour Phil, Thank you for your feedback. We are pleased to read that you enjoyed your stay. We look forward to welcome you back. Kind Regards, Team Sofitel Sydney Wentworth
4 out of 5
Recommended
for Everyone
by A verified traveler

Quick visit

Posted Nov 19, 2017
Two-day business visit. Everything as expected, though a touch on the expensive side.
Comment from Hotel Management
Dec 2, 2017 by Team Sofitel Sydney Wentworth , Hotel Management
Bonjour, Thank you for your review. Kind Regards, Team Sofitel Sydney Wentworth
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Hotel requires an update

Posted Nov 18, 2017
Pros: Great location to transport
Cons: Rooms could do with an update
Location: Good location close to public transport
Hotel very nice great location , but Rooms could do with an update
Comment from Hotel Management
Nov 22, 2017 by Team Sofitel Sydney Wentworth , Hotel Management
Bonjour Karen, Thank you for your feedback. Kind Regards, Team Sofitel Sydney Wentworth
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 14, 2017
Conveniently located between the shopping mall and Circular Quay. Staff were always extremely polite and helpful.
Comment from Hotel Management
Nov 18, 2017 by Team Sofitel Sydney Wentworth , Hotel Management
Bonjour, Thank you for your feedback, we are pleased to read that you enjoyed your stay. Kind Regards, Team Sofitel Sydney Wentworth
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 11, 2017
Perfect hotel , love the atmosphere, staff helpful , deffs recommend
Comment from Hotel Management
Nov 15, 2017 by Team Sofitel Sydney Wentworth , Hotel Management
Bonjour, Thank you for your positive feedback. We are pleased to hear that you enjoyed your stay. Kind Regards, Team Sofitel Sydney Wentworth
4 out of 5
Recommended
for Everyone
by A verified traveler from Timaru NZ

Posted Nov 10, 2017
Close to Circular Quay so enjoyed a stroll around the area.
Comment from Hotel Management
Nov 15, 2017 by Team Sofitel Sydney Wentworth , Hotel Management
Bonjour Simone, Thank you for your feedback. Kind Regards, Team Sofitel Sydney Wentworth
5 out of 5
Recommended
for Everyone
by A verified traveler

Classy hotel in a great location

Posted Nov 8, 2017
Hotel room was nicely decorated. I had a room with French doors that opened over the courtyard, which I paid for in an upgrade upon arrival. The upgrade was an extra $25 a day but it gave me a nicer room and early check in. The bed and bedding were extremely comfortable and a pillow service is available. The lighting in the room was very good. The bathroom lighting could be brighter for my liking. Also I prefer a walk in shower rather than a deep tub. The location of the hotel is fantastic! The staff was superb. It is obvious their training is top- notch.
Comment from Hotel Management
Nov 9, 2017 by Team Sofitel Sydney Wentworth , Hotel Management
Bonjour, Thank you so much for your feedback. We are delighted that you enjoyed your stay. Kind Regards, Team Sofitel Sydney Wentworth
5 out of 5
Recommended
for Everyone
by A verified traveler from Geelong

Sydney Sofitel

Posted Nov 7, 2017
Pros: The staff were very helpful, the rooms spacious and comfortable. The Breakfast buffet was extraordinary and the staff in the bar/lounge were great.
Cons: Maybe not too much 'upselling' at the beginning.
Location: This hotel is very close to Circular Quay and even closer to Martin Place, so public transport was not an issue.
This hotel is beautiful and the staff are amazingly friendly. After an initial mix up with the room we had booked, which was sorted out quickly, we loved our time there.
Comment from Hotel Management
Nov 9, 2017 by Kajsa Svensson , Hotel Management
Bonjour Jan, I am delighted that you enjoyed your stay. Thank you so much for sharing your feedback with us. I will ensure your comments are shared with all our ambassadors. Warm Regards, Kajsa Svensson Executive Assistant to the General Manager