Ratings based on 6,051 Verified Reviews

4.5 out of 5
93% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Jun 17, 2018
Great location, clean, unique.
Comment from Hotel Management
Jun 18, 2018 by Andrew Allen - Hotel Manager, Hotel Management
Dear Nikki, Great to see that you had a thoroughly enjoyable stay with us. Thank you for sharing your feedback and we hope to see you again. Andrew Allen - Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Posted Jun 17, 2018
The aircon didn’t go warm enough. It was freezing
Comment from Hotel Management
Jun 18, 2018 by Andrew Allen - Hotel Manager, Hotel Management
Dear Anonymous, I was glad to see that you had an overall enjoyable stay with us although I was disappointed to note that you room was not heating well. Please accept my sincere apologies for any inconvenience and I hope we have the opportunity to make it up to you next time. Andrew Allen - Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Grat quality and location

Posted Jun 17, 2018
The Grand is a grand hotel with old-world ambiance and service. Located in the Sydney CBD, it is easy walking distance to the majoo locations and attractions of the city. It is my favourite hotel in Sydney.
Comment from Hotel Management
Jun 18, 2018 by Andrew Allen - Hotel Manager, Hotel Management
Dear Anonymous, Great to see that you had a thoroughly enjoyable stay with us. Thank you for sharing your feedback and we hope to see you again. Andrew Allen - Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Queensland

Great central location, great value

Posted Jun 16, 2018
Wasn’t expecting much as accommodation in Sydney CBD is expensive so was pleasantly surprised by the presentation, cleanliness and quality of this hotel. Noticed when we were checking in they were doing some renovations so asked for a quiet room and they obliged. Very comfortable stay.
Comment from Hotel Management
Jun 18, 2018 by Andrew Allen - Hotel Manager, Hotel Management
Dear J&A, Great to see that you had a thoroughly enjoyable stay with us. Thank you for sharing your feedback and we hope to see you again. Andrew Allen - Hotel Manager
5 out of 5
by A verified traveler from Central Coast NSW

Posted Jun 15, 2018
Beautiful hotel centrally located to the city and public transport.
Comment from Hotel Management
Jun 16, 2018 by Andrew Allen - Hotel Manager, Hotel Management
Dear James, Great to see that you had such a thoroughly enjoyable stay with us and that our location was well suited to your needs. Many thanks for your feedback and we hope to see you again soon. Andrew Allen - Hotel Manager
4 out of 5
by A verified traveler

Posted Jun 14, 2018
Comment from Hotel Management
Jun 15, 2018 by Andrew Allen - Hotel Manager, Hotel Management
Dear Anonymous, Great to see that you had an enjoyable stay with us. Thank you for sharing your review and we hope to see you again. Andrew Allen - Hotel Manager
4 out of 5
by A verified traveler

Posted Jun 13, 2018
Comment from Hotel Management
Jun 14, 2018 by Andrew Allen - Hotel Manager, Hotel Management
Dear Anonymous, Glad that you had an overall enjoyable stay and thank you for your feedback. We hope to see you again. Andrew Allen - Hotel Manager
4 out of 5
by A verified traveler

Posted Jun 13, 2018
Comment from Hotel Management
Jun 14, 2018 by Andrew Allen - Hotel Manager, Hotel Management
Dear Lachlan, Great to see that you had an enjoyable stay with us. Thank you for your feedback and we hope to see you again. Andrew Allen - hotel Manager
4 out of 5
by A verified traveler

Posted Jun 13, 2018
Comment from Hotel Management
Jun 14, 2018 by Andrew Allen - Hotel Manager, Hotel Management
Dear Anonymous, Great to see that you had an enjoyable stay with us. Thank you for sharing your review and we hope to see you again soon. Andrew Allen - Hotel Manager
5 out of 5
by A verified traveler

Posted Jun 12, 2018
Loved the art decor influence throughout and the grand foyer.
Comment from Hotel Management
Jun 12, 2018 by Andrew Allen - Hotel Manager, Hotel Management
Dear Kat, Great to see that you had a thoroughly enjoyable stay with us. Thank you for sharing your feedback and we hope to see you again soon. Andrew Allen - Hotel Manager