Ratings based on 1,657 Verified Reviews

4.4 out of 5
90% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Easy access

Posted Jan 21, 2018
Close to theatre, train and Darling Harbour Clean rooms Friendly staff Lovely pool
3 out of 5
by A verified traveler

Posted Jan 10, 2018
Can't beat the location, but the room was tired and rundown. We were actually upgraded to a bigger room which was nice. We stayed in the mezzanine type room, but it was very dark and tired.
3 out of 5
by A verified traveler from Sydney

Good location

Posted Dec 31, 2017
Great location next to Central station, easy for getting around the city and beyond. Do not bring a car, even guests get charged $39 to park in the hotel car park over night . Top floor penthouse only had a view of a wall and hot water for shower and sink only ran for about 3 minute slots. Advised it would be looked at but no improvement over our stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Dec 29, 2017
Pros: See above.
Location: See above.
Hotel met all of our expectations. It was spacious and came with amenities such as kettle, toaster, microwave etc. It was also a great location for train, Big Bus, and restaurants and shopping.
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

very good hotel

Posted Dec 19, 2017
Pros: location
Cons: free car parking
Location: visits to blue mountains,Sidney bridge,opera house all by train from central station very good and cheap transport
Ideally situated next door to the central train station which can take you any of the sites of must see in Sidney,expensive car parking at the hotel was the only demerit mark
5 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia, PA

Perfect location- great amenities

Posted Dec 18, 2017
Perfect family place to stay in Sydney- great amenities in a very clean and spacious room. Location is ideal- steps from central station with metro access to and from the airport and to all major sites (train to circular key is 3 stops and ferry from there takes you to Ferry’s to Tarango zoo, Manly beach etc....I highly recommend
5 out of 5
Recommended
for Everyone
by A verified traveler from Tamworth NSW

Great hotel, ideal for those going to Sydney

Posted Dec 15, 2017
Pros: Everything was perfect.
Cons: N/A
Location: Shops of all types, excellent restaurants and bars, catering to all tastes.
Hotel is ideally situated within walking distance to Sydney CBD, Circular Quay, and various other attractions, and a multitude of shops from bookstores to clothing, shoes and chocolates.
5 out of 5
Recommended
for Everyone
by A verified traveler from Auckland

Great room

Posted Dec 14, 2017
Stayed due to a last minute change and very glad I had the opportunity. Great rooms at a reasonable rate, very comfortable.
3 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Very handy to Central Station

Posted Nov 26, 2017
Pros: It's proximity to Central station and staff were very pleasant, if a bit hard to understand!
Cons: Cleaning could be more efficient ,rubbish containers should be emptied every day.
Location: Good restaurants nearby and the closeness to Central Station was a huge plus.
Safety in bathrooms could be improved.It was quite difficult for women of above average height to climb into bath and there was no safety mat. Perhaps desk staff could be better informed about Sydney. Air conditioning was very noisy.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Close to Central station and CBD

Posted Nov 26, 2017
Only a single night to cover a specific annual function. Good room, no issues to report.