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Reviews of APX Darling Harbour

3.5 out of 5
APX Darling Harbour
8 Dixon Street, Sydney, NSW

Reviews

7.4

Good

Rating 10 - Excellent. 245 out of 1002 reviews" "
Rating 8 - Good. 417 out of 1002 reviews" "
Rating 6 - Okay. 178 out of 1002 reviews" "
Rating 4 - Poor. 87 out of 1002 reviews" "
Rating 2 - Terrible. 75 out of 1002 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Paul

*Requiring physical CC @ checkin feels positively archaic. *Cockroaches every time you open a door or drawer *Cold shower 6am Friday Morning *Onsite parking @ $50 per night is a gouge - available for $13 round the corner on sussex st *King beds (two singles come apart too easily) *TV remote not working - retro 32" LCD also unable to find ANY signal * Tired and dated overall - Fraser suites across the road for not much extra a way better bet.
Stayed 1 night in Apr 2024
Response from Chester on Apr 15, 2024
Dear Paul,Thank you for your review! We wish to ask for more details in order to assist you better. Did you inform our staff about the issues you encountered while at the property? APX continuously aims to better the service and facilities we extend to our guests.

6/10 Okay

Kenneth, perth

Traveled with partner
Liked: Staff & service, amenities
The room was huge but a bit old and not well cleaned. We checked in on a Saturday and only had one small body wash supplied for 2 people for 3 days there is no housekeeping on Sunday and we put our towels on the floor on Monday but they were not replaced so we had to go to reception to get fresh towels. Tha staff were friendly and helpful
Stayed 3 nights in Apr 2024
Response from Chester on Apr 16, 2024
Dear Kenneth,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. While we are glad to hear that you found our staff friendly and helpful, we regret that the cleanliness of the room and the availability of amenities did not meet your expectations.Please know that we take your comments seriously and are actively working to address these issues. We are gradually renovating our property to enhance the guest experience, including updating our rooms and improving our housekeeping services.Your feedback is invaluable as we strive to provide the best possible stay for our guests. We appreciate your understanding and hope to have the opportunity to welcome you back in the future, where we aim to deliver a more satisfying experience.

2/10 Terrible

Patrick

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Rats & decaying rats in the basement, an overall smell in the building of uncleanliness, old stained carpets, stained mattress, no mattress covers, street workers in and out of the property, drug abuse in front of the building… I booked for three nights and left after one night only because I couldn’t find another hotel at that time. 3 guests did the same. No reimbursement provided. I wish health and safety concerns would be taken more seriously by this hotel and by Expedia.
Stayed 3 nights in Mar 2024
Response from Chester on Mar 22, 2024
Dear Patrick,We apologize for the inconveniences you experienced during your recent stay. Rest assured, we are actively addressing the concerns raised regarding cleanliness, pest control, and safety to ensure a more comfortable environment for all our guests. Your feedback is invaluable, and we thank you for bringing these issues to our attention. We hope you will consider giving us another opportunity to exceed your expectations in the future.

6/10 Okay

Bill

Stayed 1 night in Mar 2024
Response from Chester on Apr 2, 2024
Greetings from APX Parramatta!We would like to thank you for choosing to stay at APX Darling Harbour.We reached out to you as we have noticed your rating of 3.0 on Expedia reviews.We would highly appreciate you may share your experience with us during your stay. Your information will help us improve the service accordingly.Please do not hesitate to contact us should you have further questions or concerns.Thank you for your support.

2/10 Terrible

jenny

Disliked: Cleanliness, staff & service, property conditions & facilities
The room and facility are different from the presentation in the booking site. Reception was not helpful. Dissappointed with what photos displays and details in the website.
Response from Chester on Feb 27, 2024
Dear Jenny,Thank you for your review! We wish to ask for more details in order to assist you better. Nonetheless, we thank you for providing us with valuable feedback. APX continuously aims to better the service and facilities we extend to our guests.

4/10 Poor

Live

Disliked: Cleanliness, amenities, property conditions & facilities
I didn't like was such a cheap budget hotel nothing like what expect from advertised. Location was ok but not think going back
Stayed 1 night in Jan 2024
Response from Chester on Feb 8, 2024
Dear Live,Thank you for choosing to stay at APX and for your review! We wish to ask for more details in order to assist you better. Did you report any issues you encountered while on the property? APX continuously aims to better the service and facilities we extend to our guests.

10/10 Excellent

Sudesh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice convenient place to stay, value for money, highly recommenced.
Stayed 4 nights in Jan 2024
Response from Chester on Jan 22, 2024
Dear Sudesh,Thank you for choosing to stay at APX Darling Harbour. We strive to provide excellent customer service in a timely manner. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again.

8/10 Good

Miki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
APX great place
Unit so close to China Town in the heart of everything yet quiet as Service was amazing friendly and welcoming Bed was a little hard for us but that was our only complaint highly recommended APX will stay again
Stayed 1 night in Dec 2023
Response from Chester on Jan 8, 2024
Dear Miki,Thank you for choosing to stay at APX Darling Harbour. We strive to provide excellent customer service in a timely manner. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again.

2/10 Terrible

Darren

Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked 3 nights here in December 2023 and booked through wotif ! When I booked this hotel as I have very small chihuahua 4 kgs , went on wotif pressed on filter pet friendly accommodation in Sydney this app darling harbour hotel come up in this category so to make sure I scrolled down to hotel policies that clearly stated pets are allowed at an extra rate so thought ok and booked my accommodation. When I arrived man at counter saying no dogs allowed here at all then cleaner in there hotel using a blower in reception area blew all this dirt straight in my face while I’m sitting in reception chair I said excuse me can you not do this to which he said move I can’t believe this place . Then I spoke to a manager over phone who was so arrogant and rude did not care !!! Very unhelpful staff argumentative and cleaner clearly has no protocols at all thinking he was in the right and never once apologised which I find absolutely disgusting. Do not give this place your hard earned money trust me they are worst hotel experience I’ve ever had and I have stayed in a lot of places at very least the customer service needs to be more understanding not argue with customer ever , cleaner should just be sacked and manager is a joke very arrogant and argumentative aswel . So so poor
Stayed 3 nights in Dec 2023
Response from APXOperations on Dec 27, 2023
Dear Darren,Thank you for giving us your feedback. We apologize for the inconvenience you encountered. As per our Hotel policy, we do not allow pets on our property. We continuously aim to better the service and facilities we extend to our guests.

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Property conditions & facilities
I have stayed at APX Darling Harbour a number of times over the last few years. The location is great and the rooms are quite large. However, the rooms and bathrooms are beginning to look tired and in need of a major refurbishment. Also reception is often unattended, which can be annoying.
Stayed 2 nights in Dec 2023
Response from Chester on Dec 22, 2023
Dear Guest,Dear guest,Thank you for your continued stays at APX Darling Harbour and for sharing your thoughts. We are pleased you enjoy our great location and spacious rooms.We appreciate your feedback on the room and bathroom conditions, and we are actively planning a major refurbishment to address these concerns.Your loyalty means a lot to us, and we look forward to providing you with an enhanced experience during your future visits.Warm regards,

2/10 Terrible

KHALID

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from APXOperations on Dec 6, 2023
We would like to thank you for choosing to stay at APX Darling Harbour. We reached out to you as we have noticed your rating of 2.We would highly appreciate you may share your experience with us during your stay. Your information will help us improve the service accordingly.Please do not hesitate to contact us should you have further questions or concerns.Thank you for your support.

4/10 Poor

Maria

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The lift was not working. Had to use emergency exit stairs to get to the 4th floor and down. No help provided to carry our luggage. Bed was uncomfortable and so as the pillows.
Stayed 1 night in Dec 2023
Response from Chester on Dec 6, 2023
Dear Maria,We appreciate you making us aware of your experience. We sincerely apologize for the inconvenience this incident has caused. We continuously aim to better the service and facilities we extend to our guests.

8/10 Good

Afa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like their service and i like everything around the hotel.
Stayed 1 night in Nov 2023
Response from Chester on Dec 4, 2023
Dear Afa,Thank you for choosing to stay at APX Darling Harbour. We strive to provide excellent customer service in a timely manner. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again.

8/10 Good

Meiliana

Stayed 1 night in Nov 2023
Response from Chester on Nov 3, 2023
We're pleased to hear that you're happy with your stay. Thank you for your input, and we look forward to welcoming you again.

8/10 Good

Mr Robert T

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient place to stay
We stayed at this hotel for a week. The location was convenient for us. It was an easy walking distance to the light rail network and there were dozens of places near by where we could eat. Our room was well equipped with everything we could need in a week and the staff very obliging and helpful. The only complaints we have are that the bed is a bit dippy in the middle and there was an issue with the lifts which were not always working. The only stairs available were the fire escapes and our floor was not always accessible when the lifts were out.
Stayed 7 nights in Oct 2023
Response from Cee Ann on Oct 13, 2023
Dear Mr. Robert,Thank you for choosing our hotel and sharing your feedback. We're delighted you found our location convenient, your room well-equipped, and our staff helpful. We apologize for the bed and lift issues; we're working on improvements. Your comfort is our priority, and we hope to welcome you back soon.Regards,Cee Ann

6/10 Okay

Cherie

Traveled with family and small children
Great location. Room wasn’t ready on time which isn’t too much of a problem however there was a cockroach infestation throughout bathroom and kitchen. I advised the front desk and he didn’t seem that concerned. Wasn’t offered any compensation or other feedback mechanism- didn’t really seem to care.
Stayed 2 nights in Oct 2023
Response from Chester on Oct 9, 2023
Dear Cherie,Thank you for your valuable feedback. We're delighted to know you enjoyed our great location.However, we deeply apologize for the inconveniences you encountered during your stay, including the delay in room readiness and the issue with the cockroach infestation. Your experience does not align with our standards, and we will be addressing these concerns to ensure a more comfortable stay for our guests.We appreciate your feedback and will use it to improve our services. We hope to have the opportunity to serve you better in the future.Regards Chester

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2023
Response from Chester on Oct 8, 2023
Dear Mr., David,Thank you for taking the time to share your feedback. We appreciate your kind words about APX.Regards,Chester

10/10 Excellent

Sothery

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Stayed one night, great location and the staff is very accommodating and friendly. Would stay again :)
Stayed 1 night in Oct 2023
Response from Cee Ann on Oct 8, 2023
Thank you for choosing to stay at APX Darling Harbour . We strive to provide excellent customer service in a timely manner. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again.Regards,Cee Ann

8/10 Good

Amy

Business traveler
Liked: Cleanliness
I’ve read the bad reviews and if I was paying full price for a room I would also be somewhat surprised at the cost. Rooms I have stayed in need some renovation in places. However if you can get a deal around $150 you’ll enjoy the place much more than a Sydney pub room. The $200 bond is however painful!
Stayed 1 night in Oct 2023
Response from Chester on Oct 6, 2023
Dear Ms., Amy,Thank you for taking the time to share your thoughts about your recent stay with us. We appreciate your honest feedback and your understanding of the pricing.We do acknowledge that some areas may require renovation, and we are continually working to improve the overall quality of our accommodations. We are pleased to hear that you found value in the reduced rates we offer, and we hope it contributed to a more enjoyable experience.Regarding the bond, we understand that it can be an inconvenience, and we are actively exploring ways to make this process smoother for our guests.We hope to have the opportunity to welcome you back in the future and provide an even better experience.Sincerely,Chester

8/10 Good

Helen

Traveled with family
Liked: Cleanliness, staff & service
Handy to everywhere we needed to go
Stayed 2 nights in Sep 2023
Response from Chester on Oct 2, 2023
Dear Helen,Thank you for your feedback regarding our convenient location. We're pleased to have been handy for all your travel needs. Your satisfaction is important to us, and we hope to serve you again in the future.Regards, Chester

10/10 Excellent

Roger

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice appartment with all the facilities. Will consider again next time I am in Sydney.
Stayed 1 night in Sep 2023

2/10 Terrible

Ocean

Stayed 1 night in Sep 2023
Response from Megan on Oct 10, 2023
Hi there!Thank you for staying with us and providing your feedback. We would greatly appreciate any additional information on how we can further improve our services.Regards,

8/10 Good

Meiliana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Cee Ann on Sep 6, 2023
Dear Ms. Merliana,Thank you so much for taking the time to share your feedback following your recent stay with us. Regards,Cee Ann

10/10 Excellent

Jaye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Cee Ann on Aug 17, 2023
Dear Mr. Rix,Thank you for choosing to stay at APX Darling Harbour. We strive to provide excellent customer service in a timely manner. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again.Kind Regards,Cee Ann

6/10 Okay

Bruce

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2023
Response from Cee Ann on Aug 17, 2023
Dear Mr. Seidel,Greetings from APX darling Harbour!We would like to thank you for choosing to stay at APX Darling Harbour. We reached out to you as we have noticed your rating of 3.0 on Expedia reviews.We would highly appreciate you may share your experience with us during your stay. Your information will help us improve the service accordingly.Please do not hesitate to contact us should you have further questions or concerns.Thank you for your support.Kind Regards,Cee Ann

10/10 Excellent

Adam David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Cee Ann on Aug 11, 2023
Dear Mr. David,Thank you for choosing to stay at APX Darling Harbour and for your great reviews. We are glad that you had a wonderful stay. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again. Kind Regards,Cee Ann

2/10 Terrible

Anthony

Stayed 1 night in Aug 2023
Response from Cee Ann on Aug 11, 2023
Dear Mr. Anthony,Greetings from APX Darling Harbour!We would like to thank you for choosing to stay at APX Darling Harbour.We reached out to you as we have noticed your rating of 2.0 on Expedia reviews.We would highly appreciate you may share your experience with us during your stay. Your information will help us improve the service accordingly.Please do not hesitate to contact us should you have further questions or concerns.Thank you for your support.

2/10 Terrible

Matthew

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The first room I was given stank of cigarette smoke, despite the property claiming all rooms were non-smoking. The upgraded room did not smell of cigarette smoke, but the Smart TV did not work, no channels were available, the streaming services were either inoperable or erratic. The toilet bowl was not fixed to the floor. The best part was waking up to see one cockroach scurrying up the wall near my bed and two more in the sink in the kitchen area. When I checked out and informed the reception of these issues, I was told that the reservations team would respond to my concerns that day. They never did. Still no response from them today after another email earlier this morning.
Stayed 1 night in Jul 2023
Response from Cee Ann on Aug 18, 2023
Dear Mr. O'Brien,Thank you for taking the time to provide us with your valuable feedback about your recent stay. We sincerely apologize for the inconveniences you encountered during your time with us.We deeply regret that you encountered unwelcome visitors in the form of cockroaches during your stay. This is not the level of cleanliness and comfort we aim to provide, and we are truly sorry for this lapse.Your experience in interacting with our reception and reservations teams is certainly not reflective of the attentive and responsive service we aim to deliver. We're committed to addressing these concerns internally to ensure such lapses do not happen in the future.Thank you for your understanding, and we hope to have the chance to welcome you back for a vastly improved stay that truly reflects the high standards we uphold.Kind Regards,Cee Ann

8/10 Good

Tony, Derrimut

Traveled with group
Liked: Cleanliness, staff & service, amenities
The apartment was clean and in a convenient location. However, the hot water system wasn't great and sometimes you may have to have a cold shower. Not ideal when the weather is cold.
Stayed 2 nights in Jul 2023
Response from Cee Ann on Aug 11, 2023
Dear Mr. Tony,Thank you for choosing our hotel for your recent stay, and for sharing your valuable feedback. We greatly appreciate your comments and are pleased to hear that you found our apartment clean and well-located.We apologize for any inconvenience you experienced with the hot water system during your stay. We understand the importance of a comfortable and enjoyable shower experience, especially during colder weather. Your feedback is crucial in helping us identify areas for improvement, and we assure you that we are actively addressing the hot water issue to ensure consistent and reliable service for our guests.While we are delighted that you found the apartment convenient, we truly regret that your experience with the hot water system did not meet your expectations. Please know that your comfort is our priority, and we are committed to enhancing our facilities to provide you with a seamless and pleasant stay in the future.If your travels bring you back to our area, we would be honored to have the opportunity to provide you with an improved experience. We value your patronage and hope to welcome you back for a more enjoyable stay.Your satisfaction is of utmost importance to us, and we look forward to the possibility of serving you better.Kind Regards,Cee Ann

8/10 Good

Bree

Liked: Staff & service, property conditions & facilities
Toilet floor was not very clean, stained tiles
Stayed 2 nights in Jul 2023
Response from Janine on Jul 25, 2023
Dear Bree, Thank you for choosing to stay at APX Darling Harbour and for your great reviews. We are glad that you had a wonderful stay. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again. Regards, Janine

2/10 Terrible

Az

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Allocated me beside the laundry room twice. They did 24 hours laundry without closing the door. I requested the receptionist to give a room far from the laundry, however, he gave me closed to it twice. I haven't received the deposit reufnd back for 5 business days. I don't know how long would it take to refund the deposit.
Stayed 1 night in Jul 2023
Response from Janine on Jul 25, 2023
Dear Az, Thank you for your review. Be informed that the security bond was taken as per the terms and conditions of the bookings. The security bond is held in your account by your bank. Normally, the bank releases the bond 5 business days after you checked out. Please contact your bank and dispute the transactions. You may also try our Executive Apartment on your next visit. We thank you for your feedback and we look forward to serving you again. Regards, Janine

2/10 Terrible

KAMILA

Business traveler, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The property wasn't a good place to stay. Not clean, broken stuff, pay bond 199 dollars and not get it back yet and the bond is more expensive than night of staying. The staff members were just correct.
Stayed 1 night in Jul 2023
Response from Janine on Jul 25, 2023
Dear Kamila, We appreciate you making us aware of your experience. We sincerely apologize for the inconvenience this incident has caused. We continuously aim to better the service and facilities we extend to our guests. Regards, Janine

2/10 Terrible

April

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This property was reasonably priced and in a good location but it was not properly cleaned (crumbs under the couch cushions and urine splatter on the toilet). Also, upon check in they took a 200 deposit (standard for any hotel) but the next day informed me that it would take 5 business days for my money to be released (not standard practice). There is no reason for the hotel not to have the technology to release the deposit immediately. This put me out of pocket unexpectedly. Absolutely unacceptable.
Stayed 1 night in Jul 2023
Response from Janine on Jul 14, 2023
Dear April, We appreciate you making us aware of your experience. We sincerely apologize for the inconvenience this incident has caused. We continuously aim to better the service and facilities we extend to our guests. Regards, Janine

6/10 Okay

Meiliana

Liked: Staff & service
Cleaning problem.
Stayed 2 nights in Jul 2023
Response from Janine on Jul 14, 2023
Dear Meiliana, Thank you for your review! We wish to ask for more details in order to assist you better. Nonetheless, we thank you for providing us with valuable feedback. APX continuously aims to better the service and facilities we extend to our guests. Regards, Janine

8/10 Good

Marissa

Traveled with partner
Liked: Staff & service
Great location, spacious room but the athrooms were quite dirty/mouldy and the bed was extremely uncomfortable
Stayed 2 nights in Jul 2023
Response from Janine on Jul 14, 2023
Dear Marissa, Thank you for choosing to stay at APX Darling Harbour and for your great reviews. We are glad that you had a wonderful stay. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again. Regards, Janine

6/10 Okay

Kristi

Traveled with partner
Tv didnt work, shower was cold and 4 days later i still havnt received my deposit back.
Stayed 1 night in Jun 2023
Response from Janine on Jul 4, 2023
Dear Kristi, We appreciate you making us aware of your experience. We sincerely apologize for the inconvenience this incident has caused. We continuously aim to better the service and facilities we extend to our guests.Regards, Janine

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appalling
On the coldest night of the week, this hotel had the worst air conditioning system - So bad that AFTER FREEZING ALL NIGHT, doing everything TO GET WARM with no success, I left at 5am and went and booked another hotel to get comfortable. I’ve been sick all week due to getting a cold from the hotel. I even tried to make a coffee and there was no milk or sugar! The curtains didn’t block any cold at all and the bed sheets and towels were dirty, not clean and no extras available! Even when checking out, despite the reception desk stating that they are there 24hours, NO ONE WAS AVAILABLE AT ALL AFTER I CHECKED IN
Stayed 1 night in Jun 2023
Response from Janine on Jun 25, 2023
Dear Guest, We appreciate you making us aware of your experience. We sincerely apologize for the inconvenience this incident has caused. We continuously aim to better the service and facilities we extend to our guests. Regards, Janine

8/10 Good

Kimberly

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2023
Response from Jen on Jun 22, 2023
Dear Guest, Thank you for choosing to stay at APX Darling Harbour. We strive to provide excellent customer service in a timely manner. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again. Regards, Jenefer

2/10 Terrible

Sarah

Liked: Room comfort
Disliked: Staff & service
Watch your credit card charges
They charged my credit card which I did not authorise. I asked for the money vack and have had no reply.
Stayed 3 nights in Jun 2023
Response from Jen on Jun 22, 2023
Dear Sara, We appreciate you making us aware of your experience. Be informed that the security bond was taken as per the terms and conditions of the bookings. The security bond is held in your account by your bank. Normally, the bank releases the bond 5 business days after you checked out. Please contact your bank and dispute the transactions.We sincerely apologize for the inconvenience this incident has caused. We continuously aim to better the service and facilities we extend to our guests. Regards, Jenefer

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Jenefer on Jun 14, 2023
Dear Justin, Thank you for choosing to stay at APX Darling Harbour. We strive to provide excellent customer service in a timely manner. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again. Regards, Jenefer

8/10 Good

Ron

Traveled with family
The room was a good size but very much in need of a renovation/cleaning. the hotel is in an ideal location, close to China Town, the city, Darling Harbour and public transport. Dixon Street, where the hotel is located is very dirty after hours and early morning.
Stayed 1 night in Jun 2023
Response from Janine on Jun 13, 2023
Dear Ron, Thank you for choosing to stay at APX Darling Harbour. We strive to provide excellent customer service in a timely manner. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again. Regards, Janine

2/10 Terrible

Sirilugsamee

Disliked: Cleanliness, staff & service, property conditions & facilities
Not good services.
Stayed 1 night in Jun 2023
Response from Janine on Jun 13, 2023
Dear Sirilugsamee, Thank you for your review! We wish to ask for more details in order to assist you better. Nonetheless, we thank you for providing us with valuable feedback. APX continuously aims to better the service and facilities we extend to our guests. Regards, Janine

8/10 Good

Natthida

Liked: Cleanliness, staff & service, property conditions & facilities
Not perfect as i acpect but it still fine
Stayed 2 nights in Jun 2023
Response from Janine on Jun 6, 2023
Dear Natthida, Thank you for choosing to stay at APX Darling Harbour. We strive to provide excellent customer service in a timely manner. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again. Regards, Janine

4/10 Poor

Linda

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Janine on Jun 6, 2023
Dear Linda, Thank you for your review! We wish to ask for more details in order to assist you better. Nonetheless, we thank you for providing us with valuable feedback. APX continuously aims to better the service and facilities we extend to our guests. Regards, Janine

8/10 Good

Siriluk

Stayed 2 nights in Jun 2023
Response from Jen on Jun 24, 2023
Dear Guest, Thank you for choosing to stay at APX Darling Harbour. We strive to provide excellent customer service in a timely manner. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again. Regards, Jenefer

6/10 Okay

Richard

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice spacious room with big balcony. Biggest issue was the shower. It took so long for the water to get hot. The shower head leaked and the water pressure was very low meaning that taking a shower was not. Good experience. The guy on check in was really nice and helpful.
Stayed 1 night in Jun 2023
Response from Janine on Jun 6, 2023
Dear Richard, Thank you for choosing to stay at APX Darling Harbour. We strive to provide excellent customer service in a timely manner. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again. Regards, Janine

8/10 Good

Meiliana

Stayed 2 nights in Jun 2023
Response from Jen on Jun 24, 2023
Dear Guest, Thank you for choosing to stay at APX Darling Harbour. We strive to provide excellent customer service in a timely manner. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again. Regards, Jenefer

8/10 Good

Manoon

Liked: Cleanliness, staff & service, room comfort
Reasonable place
Good and quick check in/out. Water temperature took a long while before it got warm especially if other guests are using it then it didn’t really get warm. Besides that it’s reasonable place to stay.
Stayed 1 night in May 2023
Response from Janine on May 30, 2023
Dear Manoon, Thank you for choosing to stay at APX World Square and for your great reviews. We are glad that you had a wonderful stay. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again. Regards, Janine

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
A good stay. The mattress is not very comfortable otherwise it's a perfect experience.
Stayed 3 nights in May 2023
Response from Janine on May 30, 2023
Dear Valued Guest, Thank you for choosing to stay at APX Darling Harbour and for your great reviews. We are glad that you had a wonderful stay. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again. Regards, Janine

10/10 Excellent

david

Liked: Cleanliness, staff & service
Good
Stayed 1 night in May 2023
Response from Janine on May 30, 2023
Dear David, Thank you for choosing to stay at APX Darling Harbour and for your great reviews. We are glad that you had a wonderful stay. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again. Regards, Janine