Alpha Suite | Private kitchenette | Fridge, coffee/tea maker

Reviews of Alpha Hotel Eastern Creek

4.5 out of 5
Alpha Hotel Eastern Creek
Corner Brabham And Peter Brock Drive, Eastern Creek, NSW

Reviews

8.4

Very Good

Rating 10 - Excellent. 384 out of 926 reviews" "
Rating 8 - Good. 352 out of 926 reviews" "
Rating 6 - Okay. 118 out of 926 reviews" "
Rating 4 - Poor. 52 out of 926 reviews" "
Rating 2 - Terrible. 20 out of 926 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

J

Traveled with group
Liked: Cleanliness, property conditions & facilities
Generally very nice place with decent gym and pool. Room was very clean when we arrive, and the parking place is very convenient. Room cleaning service, however, was somewhat inconvenient with irregular times and quality. Did not clean toilet before asking during our 2 weeks staying. Sometimes only offered one large towel eventhough we were two of us. But all of the problems were promptly fixed when we asked to the reception. Very satisfied with them.
Stayed 14 nights in Dec 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

4/10 Poor

Mark

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is declining and badly needs maintenance, cockroaches in the room, worst oldest flattest pillows ever encountered; rude checkin staff.
Stayed 1 night in Dec 2023

10/10 Excellent

Anjelee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Degan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Jai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Nov 2023

10/10 Excellent

Scott

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good place to stay
Stayed 2 nights in Nov 2023

8/10 Good

Ashleigh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location if you're at the Sydney Motorsport Park and want somewhere close and nice to go after a big day on track.
Stayed 1 night in Nov 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Very happy with the quality of the rooms and the service.
Stayed 1 night in Nov 2023

10/10 Excellent

Simon

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 3 nights in Nov 2023

6/10 Okay

Ricky

Stayed 4 nights in Oct 2023

6/10 Okay

Christeen

Disliked: Cleanliness, property conditions & facilities
Not as good as it could be
It’s a little run down, bathrooms not very clean and had a drain smell. At breakfast the bread was mouldy.
Stayed 1 night in Oct 2023

10/10 Excellent

Lynn

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to race track and great meals and breakfast no need to go anywhere else loved our stay
Stayed 2 nights in Oct 2023

8/10 Good

Nicole

Stayed 2 nights in Oct 2023

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect race track position and getaway
We were welcomed by staff, restaurant (Oak) was grea, food delicious. Great for a romantic getaway. Perfect position to the race track. We did have someone else enter our room with a key giving us and them a shock but when calling down to reception to advise the problem was rectified immediately.
Stayed 2 nights in Sep 2023

6/10 Okay

Pepe

Liked: Property conditions & facilities
Disliked: Staff & service
Check-in was not great got there at 1:40 pm and yes i know that is 20 min early but was told the room was not ready this is the 3rd time i have stayed here and the same problem. Last time i was kept waiting till 2:45 pm a manager told the check-in lady she should have swapped rooms to give me a room. No thinking outside the box here.
Stayed 1 night in Oct 2023

8/10 Good

Kye

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Francis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and simply
Stayed 3 nights in Sep 2023

8/10 Good

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the racetrack and easy to park. Modern rooms and Fantastic breakfast
Stayed 1 night in Sep 2023

2/10 Terrible

Nicolas

Stayed 1 night in Aug 2023

6/10 Okay

Mark

Liked: Cleanliness, staff & service
convenient to motorsport park
Stayed 2 nights in Aug 2023

10/10 Excellent

craig

Stayed 1 night in Aug 2023

10/10 Excellent

Jacinta

Liked: Cleanliness, staff & service, property conditions & facilities
very close to SIEC
Stayed 3 nights in Aug 2023

10/10 Excellent

michael

Traveled with group
Liked: Amenities
Staff were great & restaurant has the best Pizza’s
Stayed 1 night in Aug 2023

8/10 Good

Malia

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Renee

Liked: Cleanliness
Stayed 1 night in Aug 2023

8/10 Good

Dean

Stayed 2 nights in Aug 2023

10/10 Excellent

marc

Liked: Cleanliness, amenities, property conditions & facilities
was great for my needs going to the race track only problem no spoon to stir my coffee in the room
Stayed 1 night in Jul 2023

6/10 Okay

Jeffrey

Disliked: Room comfort
We where disappointed with the bed, it felt like its best days where long gone and should have been replaced some time ago. Carpets where showing there age with some holes near the room door way. The pool had a sign saying it was 24 degrees which we don't think it was even close to, the pool also had no fresh towels available unless you went back upstairs to reception to get more. There is no housekeeping for rooms on a Sunday, if coffee or towels are required you need to chase up with reception which was not communicated anywhere. Overall for a 4* rated property we where rather disappointed.
Stayed 3 nights in Jul 2023

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location was great. Room was clean and bigger than expected.
Stayed 3 nights in Jul 2023

10/10 Excellent

JIM

Stayed 1 night in Jul 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

CRAIG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location and
Stayed 1 night in Jun 2023

10/10 Excellent

Caine

Liked: Cleanliness, property conditions & facilities

6/10 Okay

Debbie

Traveled with group, Traveled with partner
Liked: Staff & service
Room was clean .but dish cloths was a old dish sponge with stains on it .only 4 knives, one cereal spoon and one teaspoon, no tea towels or dish liquid. No coffee only tea
Stayed 1 night in Jun 2023

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Joanne

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were lively and helpful and very clean hotel. Will definitely stay there again
Stayed 1 night in Jun 2023

8/10 Good

Tanya

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet clean. Although a rather large cockroach came out of drain in bathroom
Stayed 1 night in May 2023

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
You xan see the drag way from the room
Stayed 1 night in May 2023

10/10 Excellent

Ryan

Stayed 1 night in May 2023

10/10 Excellent

Kurtis

Traveled with family
Liked: Cleanliness
Great rooms, great location, amazing restaurant.
Stayed 1 night in May 2023

6/10 Okay

tara

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
room was smelly, kitchen was dirty, bathroom wasnt clean, knives and forks were dirty
Stayed 1 night in May 2023

4/10 Poor

James

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Feedback
At 5:30 am walking down the stairs to the lobby we saw a mouse running around. Found an empty bottle water in the corner of the room when we fist got in. A/C did not work very well in room 103, told the front desk and they said put it to the snow icon and wait a few min. Temp was set to 19 degrees and for sure it did feel that way. You can feel the temperature difference when you ope. The room door the the hallway.
Stayed 1 night in May 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Alpha hotel is all that I wanted throughout the duration of my visit. Very close to an event at Horsley Park I attended. Would highly recommend staying again.
Stayed 3 nights in Apr 2023

8/10 Good

Alastair

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to SMP is good, car park egress is poor with a trailer
Stayed 1 night in Apr 2023

2/10 Terrible

CRAIG

Stayed 1 night in Mar 2023

8/10 Good

heather

Liked: Staff & service
Fantastic Staff, so helpful and accommodating..
The front staff were amazingly generous and kind throughout my stay. They let me enter early as I had driven a long way, upgraded me which sounded great but at Midnight when I couldn't sleep due to the traffic outside on the expressway, I had to ring down and leave the lovely room to get a new room on the quieter side of the Hotel. They accommodated this need, helped me move but unfortunately it wasn't as clean, older I think?, had no walk-in shower which I had requested. The Restaurant and bar had lovely food and a good selection of wine and the in room tea and coffee facility well stocked. It wasn't a cheap hotel so I was just a tad disappointed in the rooms.
Stayed 1 night in Mar 2023

10/10 Excellent

Arkan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023