Ratings based on 672 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
by A verified traveler from Perth
Pretty average. 2 stars at best.Posted Nov 22, 2015
Crappy shower. No pressure. Rubbish shower head. Crappy bed. Crappy pillows. Crappy tv reception for local tv. Only 3 fox channels. Smelt like old people. Booked a king bed, received a double. Restaurant was average at best. Really not impressed. Good location, however access was at a traffic light intersection with access only from 2 sides. Hospital just round the corner, so only 5 or 6 ambulances a night screaming past lights and sirens a blazing. Room overall had quite poor sound proofing. Could hear all of the neighbours. Staff were average in reception. However the guy in the restaurant was very nice.
for Everyoneby A verified traveler from mc
Good location and access to Toronga zooPosted Oct 5, 2015
Great family room quite location easy access to highways and freeways as well there's a shopping centre a few minutes away
for Couplesby beverley from bathurst
les misPosted Aug 25, 2015 on Hotels
clean tidy comfortable priced right bus at door very convenient to the city
by A verified traveler
Bed too hardPosted Aug 21, 2015 on Wotif
Pros: If the bed was better I would have stayed again.
Cons: Different beds, the extra blanket had marks on it.
Location: I was happy with the location & was able get around to where I wanted to go.
If you like a hard bed that good but I don't & wouldn't stay again. Had very little sleep, when asked about changing was told all the beds are the same.
for Everyoneby A verified traveler
Posted Aug 16, 2015
It was a nice hotel. We asked foe a extra blanket and heater and they provided us.
for Business Travelersby A verified traveler
Wakey WakeyPosted Aug 16, 2015 on Hotels
Checked in at 11pm, had very disorganised staff member that looked like he had just woken up, not very friendly
for Couplesby A verified traveler
Not a bad choice for a short tripPosted Aug 13, 2015 on Hotels
Quite nice for the price in the hot location. Room was just ok. It wasn't even up to the standard of other best western motels we stayed before. The reception staff was unfriendly, hard to see any smile on the faces. Only thing that we enjoyed was the ice vending machine at the ground level which is cool. You need to be extremely cautious in entering the premises if you are using GPS, because it is just in the midst of a traffic signal.
for Personal Eventby Lynette from Gloucester
Room maintenance needed.Posted Aug 10, 2015 on Hotels
Overnight convenience stay.
by A verified traveler
Posted Aug 5, 2015 on Wotif
Traffic noise, wet carpet, mould in bathroom, terrible dinner.... Needless to say I won't be returning!
for Familiesby A verified traveler
Compassion and RespectPosted Aug 5, 2015 on Hotels
I booked for a 3 night stay while my daughter had a minor procedure performed at Royal North Shore Hospital. Due to complications in her treatment I had to extend my stay for a further 2 nights. The hotel staff were brilliant and rearranged another booking so I could stay in the same room. I checked out on the Monday, expecting to travel home, but a further hitch in my daughter's treatment meant I required another night's stay - and when I rang at 4:00pm I was prepared to be told they couldn't find a room for me. These brilliant people not only found a room for me, they put me in a deluxe suite and kept the charge at a single rate for a basic room. I am thrilled with the care they gave me at a time when I was feeling stressed and anxious about life. I can't praise them enough for their helpfulness, compassion and respect.