Room needed a good clean.
Posted Dec 13, 2016
Room no 37, We had ants in our room, carpet needed a good shampooing room had a stale smell, bath room had soap on shelf in shower from previous guests, toilet needed a good clean.
Comment from Hotel Management
Dec 20, 2016 by Front Office Supervisor, Hotel Management
Thank you for taking the time to review our Hotel.
Firstly thanks for mentioning our handy location with plenty of restaurants & also public transport readily available close by! Your comments regarding the cleaning of your room are very disappointing to hear. The cleanliness of our property & especially our guest rooms is something we really pride ourselves on. Your comments have been passed on to the General Manager & Housekeeping Supervisor to ensure that all procedures are being followed correctly.
Thanks again for your review & we hope to see you again soon for a more enjoyable stay.