Ratings based on 1,130 Verified Reviews

4.3 out of 5
82% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Aug 25, 2019
Great location! Located right on the boardwalk and has great views of the water.
4 out of 5
by A verified traveler from Toronto

Posted Aug 25, 2019
The place was clean, if a bit outdated. All the facilities were fine and the staff was very pleasant. It’s just a bit expensive for what you get, though breakfast is included. The pool was under construction when we were there.
Comment from Hotel Management
Aug 25, 2019 by Cool grey hair guy, Hotel Management
Thank you Chris, our hot tub had an irreparable mechanical issue and was removed, we are sorry for the inconvenience. Our design team are planning on updating our suites soon which will complement are wonderful team at Cambridge. Travel safe and we will see you again soon, Doug
5 out of 5
by A verified traveler

Posted Aug 24, 2019
Overall a great place, friendly staff and very accommodating. Excellent location
Comment from Hotel Management
Aug 25, 2019 by Cool grey hair guy, Hotel Management
The Cambridge Suites team works very well to provide for our guests - we are very happy you enjoyed your stay. We look forward to meeting again - Doug
5 out of 5
by A verified traveler from Burnaby

Posted Aug 20, 2019
The staff was very friendly, helpful and accommodating! Great breakfast!
Comment from Hotel Management
Aug 20, 2019 by Cool grey hair guy, Hotel Management
Thank you - we do have a very smart and talented team to provide for our guests. See you again - Doug
1 out of 5
by A verified traveler

Posted Aug 20, 2019
It was old with chipped furniture. The rooms were dark and gloomy. Our toilet malfunctioned and we were given towels for 1 person when there were 2 of us. Definitely a bad experience.
Comment from Hotel Management
Aug 20, 2019 by Doug, Hotel Management
We appreciate hearing about your stay Margie. We certainly will address any issues with your suite and we are very proud to say that our designers are preparing updates for our suites. Thank you very much, Doug
3 out of 5
by A verified traveler

Posted Aug 18, 2019
Comment from Hotel Management
Aug 18, 2019 by Doug, Hotel Management
Thank you for choosing our hotel for your recent visit. Our team is available 24 / 7 for our guests - if your require anything during your visit, please let us know. Thank you, Doug
4 out of 5
by A verified traveler

Posted Aug 15, 2019
Comment from Hotel Management
Aug 15, 2019 by Cool grey hair guy, Hotel Management
Thank you for staying with our family at Cambridge Suites. We hope you enjoyed your visit with us on Cape Breton Island and see you next time. Doug
5 out of 5
by A verified traveler

Posted Aug 12, 2019
Super clean room, excellent customer service and great location!
Comment from Hotel Management
Aug 12, 2019 by Cool grey hair guy, Hotel Management
Sounds like Cambridge Suites checked all the boxes perfectly with your stay - we appreciate hearing about each visit and we wish to hear from you the next time you are in Sydney. Doug
5 out of 5
by A verified traveler

Posted Aug 11, 2019
Comment from Hotel Management
Aug 12, 2019 by Cool grey hair guy, Hotel Management
We appreciate your feedback from your recent visit. Our Cambridge team would like to thank you and wish you safe travels on your way home. Till we meet again - Doug
4 out of 5
by A verified traveler from Victoria, BC

Posted Aug 11, 2019
We were on the eight floor and had a gorgeous view of the harbour. The room had a musty smell that was quite off putting and the furniture was kinda old. The breakfast was great. All the staff we encountered were awesomely friendly!
Comment from Hotel Management
Aug 22, 2019 by Cool grey hair guy, Hotel Management
Thank you Memorymakermom, Great to see that our team were "awesomely friendly" - we work very hard to have the perfect people working to provide for our guests. In addition, our designing team are getting us ready for new accommodation upgrades. See you next time, Doug