Unfortunately there was problems with the hotel lifts which meant big delays - one guy waited 20 minutes. Cloudy the view of the place
Comment from Hotel Management
Oct 26, 2016 by Tatenda Manduku, Hotel Management
I regret that we provided you with an average experience—it is the exact opposite of what we pride ourselves on. Unfortunately, you are right they were not running at their optimal speed due to a maintenance issue on one of the lifts but has since been fixed, we had to manage it best we can.
We very much appreciate your loyalty and hope that you will remain a valued guest.