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Reviews of Garden Lodge Sydney

3.5 out of 5
Garden Lodge Sydney
17 Parramatta Road, Haberfield, NSW

Reviews

7.6

Good

Rating 10 - Excellent. 166 out of 802 reviews" "
Rating 8 - Good. 380 out of 802 reviews" "
Rating 6 - Okay. 184 out of 802 reviews" "
Rating 4 - Poor. 50 out of 802 reviews" "
Rating 2 - Terrible. 22 out of 802 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Wayne

Traveled with partner
Liked: Cleanliness, staff & service
Ok , the Lodge is being renovated.
Stayed 1 night in Mar 2024

8/10 Good

Stephen, Forster

Stayed 1 night in Feb 2024
Response from Garden Lodge Sydney Hotel on Mar 6, 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

David

Good access to transportation, indoor courtyard
Stayed 27 nights in Dec 2023
Response from Garden Lodge Sydney Hotel on Jan 15, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Brett

Stayed 1 night in Dec 2023
Response from Garden Lodge Sydney Hotel on Jan 15, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Judy

Traveled with family
Very happy with our stay
Stayed 3 nights in Dec 2023
Response from Garden Lodge Sydney Hotel on Jan 15, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Stephen, Canberra

Stayed 2 nights in Dec 2023
Response from Garden Lodge Sydney Hotel on Jan 15, 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Errol

Disliked: Staff & service
Stayed 3 nights in Nov 2023
Response from Garden Lodge Sydney Hotel on Jan 15, 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

NEIL

Liked: Cleanliness, amenities, property conditions & facilities
No food nearby. Receptionist didn't speak english
Stayed 2 nights in Nov 2023
Response from Garden Lodge Sydney Hotel on Nov 28, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy
Stayed 1 night in Nov 2023
Response from Garden Lodge Sydney Hotel on Nov 5, 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Akiyo

Disliked: Staff & service
Stayed 1 night in Nov 2023
Response from Garden Lodge Sydney Hotel on Nov 5, 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Daniel

Stayed 1 night in Oct 2023
Response from Garden Lodge Sydney Hotel on Nov 28, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Andrew

Liked: Cleanliness, room comfort
Not really a tourist hotel
An interesting hotel - more of a motel. It looks very sad from the outside, the signage does not light up, and the porch is rotting. Check-in was simple but uneventful. Note: You have to book with reception if you want your room cleaned or any towels exchanged. Since COVID there is no breakfast but there is a shared kitchen area where you can use a microwave. The room was simple and basic and was very tired with rotten wood in the wardrobe and the bathroom unit. Talking of bathroom there were enough plug sockets to run a small business off of. There was no screen or blind on the bathroom window so it had to stay closed or you would be revealing everything to the shopping centre next door. Thankfully our room was in a corner so did not open into the internal courtyard which for all those rooms that did was a giant window which they pulled a curtain across at night as can be seen from the photo's. This is more of a workers residence than a hotel for tourists. On the plus side it was well located and had a 24 hour garage next door.
Stayed 4 nights in Oct 2023
Response from Garden Lodge Sydney Hotel on Oct 29, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Jennifer

Very conveniently located
Stayed 2 nights in Oct 2023
Response from Garden Lodge Sydney Hotel on Oct 29, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Mark

Stayed 7 nights in Sep 2023
Response from Garden Lodge Sydney Hotel on Oct 8, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Anthony

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Garden Lodge Sydney Hotel on Sep 16, 2023
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid!
Check in was rude. Room was in desperate need of renovation. As soon as you opened the door the smell of chlorine was overpowering. Hairs found in the bed. What appeared to be blood on the bathroom wall. Have 7 bed bug bites and counting. Avoid at all costs!
Stayed 2 nights in Sep 2023
Response from Garden Lodge Sydney Hotel on Sep 16, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Amber

Liked: Cleanliness, staff & service, room comfort
Does the job!
Accommodation is basic but it does the job. It was close by to an event I was attending which is why I booked it. The bed was fine. No issues. Decent sized studio room. I booked a double room which was meant to have 1 x Queen bed, but I was given a room with a Queen bed and a single bed. bathroom was a good size. Shower pressure was fine. Lighting was good. However, no bathmat was supplied which was not good when you get out of the shower and water drips everywhere. It is not a luxury accommodation, but it is clean. Next door to a 7/11 which is handy. Staff were friendly. My only concern was the lack of parking when I came back late at night. I was assured that the accom came with a car spot, but there were no spaces. The only space was a very small / tight spot next to the tree. My medium size car really didn't fit, but I had no alternative but to try and squeeze myself in as best as I could. I suggest each space has the room number written in it so everyone has a designated spot.
Stayed 1 night in Sep 2023
Response from Garden Lodge Sydney Hotel on Sep 13, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Trudy

Stayed 2 nights in Aug 2023
Response from Garden Lodge Sydney Hotel on Sep 7, 2023
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2/10 Terrible

Ruth

Disliked: Staff & service, property conditions & facilities
Poor customer service skills - Very rude
Stayed 1 night in Aug 2023
Response from Garden Lodge Sydney Hotel on Sep 7, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Robyn

Liked: Staff & service, property conditions & facilities
Stayed 16 nights in Aug 2023
Response from Garden Lodge Sydney Hotel on Sep 7, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Shelly

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The staff where friendly and helpful. The court area in front of rooms was nice to use when we arrived. The bathroom had been updated but the shower already had black mold growing all the way up to hip height.
Stayed 1 night in Aug 2023
Response from Garden Lodge Sydney Hotel on Sep 7, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Gai

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine
Stayed 1 night in Aug 2023
Response from Garden Lodge Sydney Hotel on Sep 7, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

SAMRITI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Garden Lodge Sydney Hotel on Sep 7, 2023
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Garth

Disliked: Property conditions & facilities
Room was an invalid room with shower designed for elderly or disabled
Stayed 3 nights in Jul 2023
Response from Garden Lodge Sydney Hotel on Aug 4, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Atunaisa

Liked: Cleanliness, staff & service, property conditions & facilities
Near to station
Stayed 1 night in Jul 2023
Response from Garden Lodge Sydney Hotel on Aug 4, 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Simone

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Garden Lodge Sydney Hotel on Jul 13, 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Punipuao

Affordable
Stayed 1 night in Jul 2023
Response from Garden Lodge Sydney Hotel on Jul 13, 2023
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

paul

Traveled with partner
Disliked: Staff & service, property conditions & facilities
We paid for a deluxe room with balcony. And the receptionist gave us a room that was a dungeon. I went and told him he had made a mistake, but he gave us a room, on the main road with the worlds smallest balcony. The lights in the bathroom had electrical tape over them, ceiling had huge water damaged paint bubbles, a light blub was sticking out of it,s wall fixture. Place was a dump and should not be on the Wotif website. I am learning very quickly you can sell your soul and put any motel on your website as long as you get a fee for doing so. Place was a dump.
Stayed 1 night in Jun 2023
Response from Garden Lodge Sydney Hotel on Jul 13, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Elvira

Liked: Property conditions & facilities, room comfort
Good value
Good value for $. Secure free parking a bonus. Courtyard "kitchen" with cutlery, plates, microwave etc a plus.
Stayed 1 night in Jun 2023
Response from Garden Lodge Sydney Hotel on Jul 13, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Justine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Garden Lodge Sydney Hotel on Jul 13, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Sean

Liked: Cleanliness, property conditions & facilities
The fridge is a bit noisy rm217. On the whole it is fine. Close to the light rail, which is handy
Stayed 1 night in Jun 2023
Response from Garden Lodge Sydney Hotel on Jul 13, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Han

Stayed 1 night in May 2023
Response from Garden Lodge Sydney Hotel on Jul 13, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Ian Vincent

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The stay was nice and clean, although we can smell cigsmokes from another room, had to keep the window close all the time. Staffs and room wards are great with pleasing personality. Overall the stay was good, hope they will tighten smoking rules, making it more environmentally friendly.
Stayed 4 nights in May 2023
Response from Garden Lodge Sydney Hotel on May 11, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Pauline

Traveled with partner
Liked: Cleanliness, staff & service
Fairly convenient for Summer Hill station. Staff very helpful. Rooms good sized but facilities tired.
Stayed 3 nights in Apr 2023
Response from Garden Lodge Sydney Hotel on May 11, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Ben

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in May 2023
Response from Garden Lodge Sydney Hotel on May 11, 2023
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Camille

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The back door of our room had no lock, just a chain! The website said there was a light breakfast available but there was not, citing covid as the reason but there are no longer restrictions. Communal area in middle of all rooms, noisy early morning and night with people sharing their facetime conversations with the entire hotel it seems.
Stayed 7 nights in Apr 2023
Response from Garden Lodge Sydney Hotel on May 11, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean. Staff are friendly and helpful. Will stay here again.
Stayed 2 nights in Apr 2023
Response from Garden Lodge Sydney Hotel on Apr 19, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
No frills but fine
Although the exterior of the Garden Lodge looked un- promising and rather run down i was pleasantly surprised by the cleanliness of the rooms and helpfulness of staff. A no frills room but it served our purpose and the bed was very comfortable.
Stayed 1 night in Apr 2023
Response from Garden Lodge Sydney Hotel on Apr 18, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Gary

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Garden Lodge Sydney Hotel on May 11, 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Josephine

Liked: Cleanliness, property conditions & facilities
Ok for a night, room was clean. Having free parking was great. Bit noisy though.
Stayed 1 night in Mar 2023
Response from Garden Lodge Sydney Hotel on Apr 18, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Great position and rates. Helpful staff.
Stayed 1 night in Mar 2023
Response from Garden Lodge Sydney Hotel on Apr 18, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
This property had everyting we needed for our visit Staff were great and parking was a breeze
Stayed 1 night in Mar 2023
Response from Garden Lodge Sydney Hotel on Apr 18, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Lori, West Vancouver

Traveled with partner
The property has all u need to be comfortable. The room is not fancy but it is large and well appointed. The area directly surrounding the hotel is mostly commercial but in just a two min walk, there is lovely residential area to walk through to a couple of different little villages. The villages r very quaint with cafes, bakery’s, restaurants, train etc. I would suggest that new mattresses r definitely in order. The old spring mattresses r sagging and tough on ones back. All in all, very good value for the money.
Stayed 7 nights in Mar 2023
Response from Garden Lodge Sydney Hotel on Mar 12, 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Andy, Aberdeen

Traveled with partner
Disliked: Amenities, property conditions & facilities
No information on WiFi in the room or on the card wallet
Response from Garden Lodge Sydney Hotel on Mar 10, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Elisa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did a last minute trip to Sydney, and booked with the Garden Lodge. I wasn't expecting much (as it was last minute and I hadn't done any research) but I enjoyed my one night stay. Easy to access, find and comfy bed.
Stayed 1 night in Feb 2023
Response from Garden Lodge Sydney Hotel on Feb 21, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Mohammad

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Feb 2023
Response from Garden Lodge Sydney Hotel on Feb 21, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Aime

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Place was simple but nice
Stayed 1 night in Feb 2023
Response from Garden Lodge Sydney Hotel on Feb 7, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Amit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, reception staff was very helping. The only bad was there was no microwave in the room as mentioned in amenities in Wotif's description.
Response from Garden Lodge Sydney Hotel on Jan 30, 2023
Thanks for staying with us. We appreciate your feedback! A microwave in the common area is available for guests to use at any time.

10/10 Excellent

Joanne

Stayed 1 night in Jan 2023
Response from Garden Lodge Sydney Hotel on Mar 10, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet considering it is on Parramatta road. Very close to light rail. Spacious room. Sink was slow to drain but otherwise good clean amenities.
Stayed 2 nights in Jan 2023
Response from Garden Lodge Sydney Hotel on Jan 30, 2023
Thanks for staying with us. We appreciate your feedback!