Ratings based on 459 Verified Reviews

4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Expensive inconvenient hotel

Posted Jun 13, 2017
Cost $126 Uber from airport to hotel , inconvenient to get to city centre . No microwave in hotel , not easy to get to Chinese restaurant without car . Very few options for restaurant food .
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 26, 2017
Very good location and you get few very good restaurants close by.
4 out of 5
Recommended
for Everyone
by A verified traveler from Newcastle

Nice location and excellent garden

Posted Apr 15, 2017
Pros: Attention to detail with anything you need.
Cons: Fresh coat of paint in room
Staff were nice and helpful. Room service was good with assistance and dinner
5 out of 5
Recommended
for Everyone
by A verified traveler from sydney

Posted Apr 3, 2017
Wonderful place it's quiet and relaxing staff are very helpful. Highly recommend a stay here. I know I'll be back again.
5 out of 5
by Muralidharan

Neat, Clean Hotel with Friendly Staff

Posted Mar 4, 2017 on Hotels
Very neat and clean hotel with Friendly and helpful staff.
3 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Nice hotel

Posted Feb 26, 2017 on Wotif
Room was pretty average but bed was very uncomfortable. Staff were also over the top nice that came across as disingenuous. The bathroom was also very tiny and cheap looking. Not sure it was worth the money. Quite disappointed as the photos all looked great.
5 out of 5
Recommended
for Everyone
by A verified traveler

High standard with friendly staff

Posted Feb 16, 2017 on Wotif
Very comfortable with friendly professional staff happy to help.
5 out of 5
Recommended
for Everyone
by A verified traveler from Orange NSW

Great Hotel Central to some great shopping

Posted Feb 15, 2017 on Wotif
Pros: Location and well kept
Cons: AirConditioning was a bit rattly - however it was 44C outside so it was pumping
Location: Great shopping precincts in Castle Hill and Rouse Hill, great restaurants in Norwest
Great hotel, delicious food & great facilities including pool and day SPA
5 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane

Comfy freedom

Posted Jan 31, 2017 on Wotif
Particularly liked the way we could come and go via different access points to suit our needs - either via reception or secure under-cover car park with lift direct to our floor. Style and colour scheme ageless and classy. Room appointments were tasteful and homey.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hamilton, Canada

AWESOME PLACE

Posted Jan 30, 2017
Pros: Atmosphere is excellent; Quiet
Cons: not much
Location: Near Hillsong and close to highways.
Very Nick venue, convenient, and clean. Atmosphere is excellent; Quiet