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Holiday Inn Darling Harbour, an IHG Hotel

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Minibar, in-room safe, individually furnished, desk
Minibar, in-room safe, individually furnished, desk
Minibar, in-room safe, individually furnished, desk
Minibar, in-room safe, individually furnished, desk

Overview of Holiday Inn Darling Harbour, an IHG Hotel

Holiday Inn Darling Harbour, an IHG Hotel

4.0 star property

4.2/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
  • Business services
  • Laundry
Map
68 Harbour St, Darling Harbour, Haymarket, NSW, 2000

Explore the area

  • Popular LocationHyde Park15 min walk
  • Popular LocationSEA LIFE Sydney Aquarium16 min walk
  • Popular LocationStar Casino5 min drive
  • AirportSydney, NSW (SYD-Kingsford Smith Intl.)28 min drive

Choose dates to view prices

About this area

Sydney

Holiday Inn Darling Harbour, an IHG Hotel is located in Sydney Central Business District, a neighborhood in Sydney, and is in the entertainment district and near a metro station. Notable landmarks in the area include Sydney Harbour Bridge and Sydney Opera House, and travelers wishing to experience a bit of culture can try Capitol Theatre. Don't miss out on a visit to SEA LIFE Sydney Aquarium. Spend some time exploring the area's activities, including whale-watching, golfing, and outlet shopping.
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Map

What's nearby

  • Darling Square - 3 min walk
  • Chinese Garden of Friendship - 6 min walk
  • Hyde Park - 15 min walk
  • SEA LIFE Sydney Aquarium - 16 min walk
  • Star Casino - 5 min drive

Getting around

  • Paddy's Markets Light Rail Station - 2 min walk
  • Exhibition Centre Station - 8 min walk
  • Sydney Airport (SYD) - 28 min drive

About this property

Holiday Inn Darling Harbour, an IHG Hotel

Eco-friendly Sydney hotel in Sydney Central Business District, walk to International Convention Centre Sydney
This smoke-free hotel features a fitness center, 24-hour room service, and a business center. WiFi in public areas is free. Other amenities include a meeting room, concierge services, and dry cleaning.
Holiday Inn Darling Harbour, an IHG Hotel offers 370 accommodations with minibars and safes. These individually furnished accommodations have separate dining areas. A pillow menu is available. 30-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and fans. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages spoken

Arabic, Chinese (Mandarin), Czech, English, Filipino, French, German, Hindi, Indonesian, Italian, Japanese, Malay, Portuguese, Russian, Spanish, Turkish, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transportation

  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Offsite parking within 755 ft (AUD 40.00 per night); discounts available

Food and drink

  • Local cuisine breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends: AUD 29.95 for adults and AUD 19.95 for children
  • 24-hour room service

Things to do

  • Fitness center

Family friendly

  • Refrigerator
  • Separate dining area
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Handrails in hallways
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Lever door handles
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Heating (climate-controlled)
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 30-inch LCD TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Dining room
  • Electric kettle
  • Free tea bags/instant coffee
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Soundproofing
  • Turndown service

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Guest rating 4+
Guest rating 4+
4 star
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Free WiFi
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Family friendly
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Washer and dryer
Washer and dryer

Policies

Check-in

Check-in from 2 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 55.0 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: AUD 29.95 for adults and AUD 19.95 for children (approximately)
  • Nearby parking fee: AUD 40.00 per night (755 ft away)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 55.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 4-device limit; WiFi in public areas is also free and has a 4-device limit
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Darling Harbour Holiday Inn
Holiday Inn Darling Harbour
Holiday Inn Hotel Darling Harbour
Holiday Inn Darling Harbour Hotel

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 413 out of 963 reviews
5 - Excellent 43%
Rating 4 - Good. 376 out of 963 reviews
4 - Good 39%
Rating 3 - Okay. 115 out of 963 reviews
3 - Okay 12%
Rating 2 - Poor. 36 out of 963 reviews
2 - Poor 4%
Rating 1 - Terrible. 23 out of 963 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.0/5

Property conditions & facilities

4.1/5

Eco-friendliness
Write a review

5/5 Excellent

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 3 nights in Jun 2022

2/5 Poor

Liked: Cleanliness
Disliked: Staff & service
Unfortunately we checked in on Sunday of the long weekend. We arrived at 1.45pm and were advised that our room was not ready. We finally checked into our room 3.15pm. I know it was busy but, the reception area had three workers and there were at least 10 people on each line,. We were not the only patrons having to wait. I don’t know whether housekeeping were able to turn the rooms over as quickly as they should. Then in the morning waiting to be seated for breakfast at the restaurant was another issue, people already seating were swapping tables and nothing was being said to them, the eggs, bacon and mushrooms were empty and also there were no plates available, it was clear that the staff did not operate well under pressure. I do understand it was a long weekend and they were very busy, but, not good enough for a well known hotel in the middle of Sydney CBD. Do not know that we would return,
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and clean
Stayed 6 nights in May 2022

3/5 Okay

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The hotel staff were friendly and helpful and provided a seamless check-in process. The room was acceptable but probably in need of a refresh. General cleanliness was ok, but finding the previous guests pubic hair on the bathroom floor and in the shower was a turnoff and made me question how through a clean the room actually had.
Stayed 1 night in May 2022

5/5 Excellent

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly staff, property is quite clean. Convenient location to visit attractions by walk.
Stayed 4 nights in May 2022

2/5 Poor

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Single layer toilet paper is a no-go for a 4 star hotel. Location was fantastic and noise level was a minimal. Parking is only a block away but in a very run-down building so don’t be surprised if you need to use the stairs due to maintenance issues on escalators and lifts. Check fine details!!! I selected a room with free parking option but this was not agreed by the hotel. A hotel of this size should have at least honoured the deal as a goodwill gesture rather than making checkout an arduous chore despite providing confirmed details from Expedia. This left a sour note on what was an amazing holiday. Would not have chosen this place if we had known parking was not included. Will probably not stay here again.
Stayed 2 nights in May 2022

4/5 Good

Traveled with family and small children
Liked: Staff & service
Generally it was ok. The only comment was I was advised they would upgrade our room, but it was a standard room. They hadn't cleaned our fridge and we were short a bath towel for our son.
Stayed 1 night in Apr 2022

3/5 Okay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to travel spot
Stayed 4 nights in Apr 2022

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly and attentive at check in! The room was modern, clean and looks exactly like the photos!
Stayed 2 nights in Mar 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022