Hotel Urban is a neat and tidy hotel conveniently located in St Leonards.
The overall feel of the building in modern and neat, however the rooms require an update.
The restaurant never changes its small menu.
Overall a comfortable but non memorable stay.
Comment from Hotel Management
Jul 19, 2016 by Kris, Hotel Management
Hi John, thank you for your feedback. Am sorry to hear your last experience wasn't as great as usual.
Our new Head Chef will be bringing out a new lunch and dinner menu this week actually [breakfast has already been updated] and I am happy to say you will have more yummy options to choose from in this next edition!
With regards to the staff, please rest assured that we have addressed this directly with the team in question.
Thanks John, I look forward to seeing you again here soon!