Hotel right on Darling Harbour.
Posted Feb 6, 2017
Book in was easy and staff pleasant. Room very nice with lovely harbour views (we paid quite a bit extra per night for this view). No soap left in bathroom to wash our hands so had to ring the front desk to get some delivered. Next day we had to ring for milk as there was none left in our room. A couple of days later we had to request complimentary bottled water as none was left in our room. On our last night we met with friends in the foyer to say our farewells and I asked a staff member to wipe up a spillage on the table in front of me (it was there when I sat down) and got grunted at. As we had not been to Sydney for many years, and this was a special trip, we had decided to "splash out" on our accommodation, so it was disappointing that some services were not up to a standard that you would expect from a 4 star hotel. Special mention though to Xavier on the concierge desk who was very helpful and extremely pleasant.