Ratings based on 2,502 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
87% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from ny

Should be Ibis Budget

Posted Aug 28, 2015
Cons: Shuttle to airport should be more reliable, arrive and leave on schedule. Shuttle is main reason folks will pick this hotel and it disappoints.
Location: Nothing there but other hotels and airport.
Room on first floor was very loud with trash chute built into room so I could hear everything from above that dropped down. Rug grotty so I didn't want to walk barefoot. I could choose between Ibis and Ibis Budget. I picked what I thought was "higher" end, but this Ibis not to standard of other Ibis' that I have stayed in. If Ibis Budget is cheaper, I am not sure what upgrades this hotel offers.
4 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Handy to the airport

Posted Aug 25, 2015
Pros: cleanliness
Location: Close to airport. Have only used it when in transfer from domestic to international airports
we were at the hotel for one night only. It's close to the airport and has shuttle bus to and fro
Comment from EPC
Aug 31, 2015 by Pamela, EPC
Hi Susan, I am thrilled to hear that you enjoyed your stay. We look forward to having you stay with us again soon.
3 out of 5
Recommended
for Everyone
by A verified traveler

空港に近く便利

Posted Aug 24, 2015
部屋は清潔に保たれていました。空港も近く、空港へのシャトルバスが6ドルで、30分おきに出ているので便利。
Comment from EPC
Aug 31, 2015 by Pamela, EPC
Thank you for the review. We look forward to welcoming you back to ibis Sydney Airport.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Hotel Staff

Posted Aug 21, 2015
The hotel staff were very helpful, after I had a problem with my baggage they allowed me to use their phone to call the airline and call internationally. It is a perfect hotel for staying one night.
Comment from EPC
Aug 30, 2015 by Pamela, EPC
Thank you very much for your lovely review, I will certainly share with the team. I am very pleased to read that the team were helpful in assisting to locate your luggage. We hope that you chose to stay with us again next time you are in Sydney.
3 out of 5
Recommended
for Everyone
by A verified traveler from tokyo

オーストラリア国内移動に便利

Posted Aug 10, 2015
シドニーから飛行機で移動する際に便利です。 設備は最小限ですが、一晩身体を休める為に滞在するには充分でした。空港までのバスシャトルサービスも安価で、国内線ターミナルまで10分と安心です。
Comment from Hotel Management
Aug 14, 2015 by Pamela, Hotel Management
Thank you for taking the time to leave your feedback. We look forward to having you stay at ibis Sydney Airport again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable

Posted Jul 19, 2015
Ibis have improved a lot since my last stay. Would recommend ibis to all.
Comment from Hotel Management
Jul 27, 2015 by Pamela, Hotel Management
Thank you for your recommendation. We hope to see you again soon.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice hotel reasonably close to the airport

Posted Jul 13, 2015
Pros: Proximity to the airport and pleasantness of the staff
Cons: All ok
Location: Not applicable
I enjoyed staying at the Ibis, staff were pleasant and obliging.
Comment from Hotel Management
Jul 15, 2015 by Pamela, Hotel Management
Thank you for taking the time to send through your review. You have shared some great information. We look forward to welcoming you back again at ibis Sydney Airport in the near future
1 out of 5
by A verified traveler

Over priced and under whelming.

Posted Jul 8, 2015
Pros: It had a shuttle pick up for the airport.
Cons: Need to lift their game and improve the overall service. The little things also make a difference.
Room was very small. Asked for two beds, one was basically a setee.It would seem they skipped on everthing, I have had better accommodation and service in a budget hotel. I requested a wake up call which I did not recieve.The food in the "bistro" was of average quality and was expensive. The lobby was not inviting.Overall I would not rate this hotel well and would not stay there again ; and compared to other hotels in the immediate vicinity which I have stayed at,for a similar cost this was by far inferior.
Comment from Hotel Management
Jul 15, 2015 by Pamela, Hotel Management
Thank you for leaving your comments. I am so sorry to hear that we didn't deliver a memorable experience to you on this occasion. Please accept my sincere apologies. I would love to talk to you further about the issues you have raised. If you could contact me directly at the hotel when you are available.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Wagga

Pleasant and convenient

Posted Jun 6, 2015
Cons: TV's are a little old and need to be adjusted for aspect ratio etc.
The hotel is pleasant enough and certainly convenient to the airport and also acceptably priced. Its not 5 star, but its OK
Comment from Hotel Management
Jun 22, 2015 by Pamela, Hotel Management
Thanks very much for the review. We hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good value hotel near airport

Posted Jun 5, 2015 on Wotif
Our room had a double bed. Very small for two adults. All round great hotel for an overnighter
Comment from Hotel Management
Jun 23, 2015 by Pamela, Hotel Management
Thank you for your review. We do have rooms with a queen bed only. If you don't require the double and single, please ask reception to change to a queen only if available. We look forward to your return.