I'm unable to write anything good about my experience at Ibis Darling Harbour. The view from the dirty window however was delightful.
The bed was comfortable.
I wasn't given a copy of my invoice as reception clerk said account paid at time of online booking.
Comment from Hotel Management
Jan 27, 2017 by Andrew Hills, Hotel Management
Thank you for taking the time to tell us about your experience at the iBis Sydney on Darling Harbour. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At iBis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.