Ratings based on 2,441 Verified Reviews

4.3 out of 5
85% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Auckland

Great location

Posted May 21, 2017
This hotel is a 5 min walk from Circular Quay so a very handy place to stay, the decor is alittle worn looking but my room was very comfortable and I enjoyed stayning here.
Comment from Hotel Management
May 24, 2017 by Dan - Executive Assistant Manager, Hotel Management
Hi Jas. Thank you for the comments. Looking forward to welcoming you back again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Werribee, Victoria

Great for three nights

Posted May 20, 2017
Pros: Room size and location.
Location: Within walking distance from the Pitt Street Mall, Circular Quay and the Rocks, and the train station
Mantra Bond Street was chosen because we wanted more room and space to make our own breakfast as we were staying three nights over the Mothers Day weekend. The apartment was great with plenty of space and a well equipped kitchen. Perfectly located about 5 minutes walk from Wynyard Station which was where the train from the Airport arrived. Most enjoyable stay.
Comment from Hotel Management
May 24, 2017 by Dan - Executive Assistant Manager, Hotel Management
Hi Ken. Thank you for the positive feedback. Hope to welcome you back again soon.
4 out of 5
Recommended
for Couples
by A verified traveler from Melbourne

Perfect position

Posted May 14, 2017
Pros: Great position and friendly, attentive staff.
Cons: There was no information folder to explain anything about room service/local attractions. Also would have liked a coffee machine of some sort.
Location: Close to the Rocks, Circular Quay and most galleries & museums within walking distance.
Our two bedroom apartment came with full kitchen and laundry appliances. Perfectly positioned close to Circular Quay and the Rocks. Refurbishments had a few problems however, with an inconveniently placed loo. Staff were fantastic and were wonderfully helpful which made the stay an extremely pleasant one.
Comment from Hotel Management
May 19, 2017 by Dan - Executive Assistant Manager, Hotel Management
Hi Allen. Thank you for the positive comments regarding the team at 2 Bond Street; customer service is definitely their passion. In regards to the folder please accept my sincerest apologies, we do have an electronic compendium on the TV with all available hotel information. I will reiterate with the team this needs to mentioned on check in. Hope to welcome you back again soon.
2 out of 5
by A verified traveler from Vancouver, Can

Pay a little extra to go somewhere else...

Posted May 12, 2017
Pros: The location is pretty great and the kitchen was well stocked. close to harbor. But there are quite a few that are in the area.
Cons: clean the carpets in the halls by the elevators. so dirty,. gross
Location: close to amazing shopping, harbor, the rocks, maritime museum,
as most hotels do when you book with Expedia we were put in a bad room to start with a view of a brick wall. had to make a fuss to get moved. they rip you off for wifi... that barely works. In this day and age charging for wifi - motel 8 includes wifi? they say the hot tub is heated - it's not. the pool in the pictures is not worth going to if you're not there in summer. It's freezing cold. place is kinda old an dirty - they skipped room cleaning one day... pass on this place...
Comment from Hotel Management
May 19, 2017 by Dan - Executive Assistant Manager, Hotel Management
Hi Jon. Appreciate the feedback. I have addressed your housekeeping concerns with the housekeeping department. I am pleased to confirm they have rectified the above mentioned issues. In regards to WIFI, all our Mantra + members do receive free WIFI so please join and this will be complimentary at every Mantra hotel you visit. Hope to welcome you back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from BC Canada

Great choice

Posted May 11, 2017
Pros: Great little apartment, good location, helpful staff.
Location: Short walk to downtown and public transport, close to supermarket to get needed groceries.
This suited us perfectly as we were able to prepare our own food when we needed and had all items needed supplied by the hotel as well as dishwashing items needed to keep clean. Having a laundry inhouse and detergents was a big bonus. Staff was very helpful and friendly. Hotel was ideally situated for touring downtown Sydney. We used public transport.
Comment from Hotel Management
May 12, 2017 by Dan - Front Office Manager, Hotel Management
Hi Cindy. Really please to read the positive feedback about the team; I will be sure to share. I am also glad you enjoyed our apartment style rooms with all their amenities. Looking forward to welcoming you back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Snug, Tasmania

Great hotel close to everything

Posted May 9, 2017
Cannot fault our room, had the comfiest bed ever! Staff were friendly and helpful and the breakfast buffet was a winner. Would definitely stay again.
Comment from Hotel Management
May 12, 2017 by Dan - Executive Assistant Manager, Hotel Management
Hi Julie. I am really pleased you enjoyed your stay at Mantra 2 Bond Street. Looking forward to welcoming you back again soon.
5 out of 5
Recommended
for Business Travelers
by A verified traveler from from Adelaide

Well located close to shopping, Circular Quay etc

Posted May 6, 2017
Pros: its location and presentation
Location: located ideally on the corner of George street near circular Quay and the main shopping within 5 minutes walk
comfortable stay in a very well presented hotel with spacious suites, well presented and well looked after. close to everywhere I wanted to be with less than a 5 minute walk
Comment from Hotel Management
May 12, 2017 by Dan - Executive Assistant Manager, Hotel Management
Hi Peter. Thank you for the positive comments. I will be sure to share with the rest of the team.
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Great hotel in an awesome location

Posted May 6, 2017
i had a studio apartment on 11th floor. Comes with very nice kitchen facilities such as microwave, stove, utensils etc. The toilet had a washing machine and ironing board as well. The cafe serves delicious dinners too! Staff at the hotel and cafe are very nice. very near to wynyard train station. Also a nice walkable distance to places such as circular quay, shopping malls and the town hall area. Would definitely recommend this hotel for a stay in Sydney.
Comment from Hotel Management
May 12, 2017 by Dan - Executive Assistant Manager, Hotel Management
Hi CY. Really pleasing to read your positive comments. We are very lucky with our location. I will also pass on your positive feedback to the restaurant team. Looking forward to welcoming you back again soon.
2 out of 5
by A verified traveler from Sydney

Room Service

Posted Apr 30, 2017
Pros: The room was clean, spacious and comfortable.
I was really disappointed that I wasn't able to get room service on Anzac Day. Also, the hotel restaurant wasn't open, again, because it was a public holiday. Whoever heard of a hotel, in the CBD, not providing room service nor having their restaurant closed.
Comment from Hotel Management
May 12, 2017 by Dan - Front Office Manager, Hotel Management
Hi Pj. Thank you for comments. I will review our trading hours over the public holiday with our Restaurant Manager. Hope to welcome you back again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Great hotel, beautiful pool!

Posted Apr 14, 2017
I would only suggest refurnishing for a more modern, sophisticated look. Other than that it was a beautiful hotel
Comment from Hotel Management
Apr 25, 2017 by Dan - Front Office Manager, Hotel Management
Hi Teagan. Thank you for the comments. We will be completing our refurbishment later in the year, which means the majority of our rooms will reflect a modern, New York loft style apartment. Hope to welcome you back again soon.