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Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Overview of Mercure Sydney Parramatta

Photo gallery

Featured Image
Outdoor pool
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
View from Room
UNESCO Sustainable Property

Mercure Sydney Parramatta

4.5 out of 5

4.0/5 Very Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationQueens Wharf Reserve9 min walk
    Popular LocationRosehill Gardens Racecourse11 min walk
    Popular LocationUniversity of Western Sydney Parramatta Campus19 min walk
    AirportSydney, NSW (SYD-Kingsford Smith Intl.)32 min drive

Choose dates to view prices

Standard Room, 1 Queen Bed

4.1/5 guest room rating
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 2 Double Beds

4.5/5 guest room rating
  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Privilege, Room, 1 Queen Bed

4.7/5 guest room rating
  • 344 sq ft
  • Sleeps 3
  • 1 Queen Bed

About this area

Sydney

Located in Sydney, Mercure Sydney Parramatta is in the entertainment district and near a train station. Enmore Theatre is a cultural highlight and some of the area's popular attractions include Raging Waters Sydney and Featherdale Wildlife Park. Looking to enjoy an event or a game? See what's going on at Rosehill Gardens Racecourse or Bankwest Stadium. Spend some time exploring the area's activities, including golfing.
Popular Location

What's nearby

  • Queens Wharf Reserve - 9 min walk
  • Rosehill Gardens Racecourse - 11 min walk
  • University of Western Sydney Parramatta Campus - 19 min walk
  • Westfield Parramatta Shopping Centre - 2 min drive
  • Sydney Speedway - 2 min drive

Getting around

  • Sydney Camellia Station - 7 min walk
  • Castle Hill Station - 13 min drive
  • Sydney Airport (SYD) - 32 min drive

Restaurants

  • M Restaurant and Bar — 1 min walk
  • Stock Dining Room — 9 min walk
  • Albion Hotel — 11 min walk
  • Spice of Life — 13 min walk
  • Parra Pizzeria — 14 min walk

About this property

Mercure Sydney Parramatta

Family-friendly Sydney hotel in Rosehill, near Rosehill Gardens Racecourse
A restaurant, an outdoor pool, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a snack bar/deli are onsite. All 165 soundproofed rooms provide free WiFi, free wired Internet, and room service. For a bit of entertainment, guests will find plasma TVs with satellite channels, and other amenities include rainfall showerheads and coffee makers.
Mercure Sydney Parramatta offers 165 accommodations with safes and complimentary newspapers. Plasma televisions come with premium satellite channels and pay movies. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a 24-hour fitness center.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (AUD 15 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Outdoor tennis court
  • Tennis

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Italian
  • Korean
  • Vietnamese

Business services

  • 1 meeting room
  • Business center
  • Conference space (1431 square feet)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable/satellite channels
  • Pay movies
  • Plasma TV
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in from 2 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from August 01 2020 to March 31 2021 (dates subject to change):
  • Bar/Lounge(s)
  • Beach
  • Breakfast
  • Children's club
  • Dining venue(s)
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: AUD 15 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Mercure Hotel Parramatta
Mercure Parramatta
Mercure Sydney Parramatta Hotel
Mercure Sydney Parramatta
Mercure Sydney Parramatta Hotel Rosehill
Mercure Hotel Sydney Parramatta
Mercure Hotel Rosehill
Mercure Sydney Parramatta Rosehill
Mercure Sydney Parramatta Hotel
Mercure Sydney Parramatta Rosehill
Mercure Sydney Parramatta Hotel Rosehill

Frequently asked questions

Can I cancel my reservation for free at Mercure Sydney Parramatta and receive a full refund?
Yes, Mercure Sydney Parramatta offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure Sydney Parramatta cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Mercure Sydney Parramatta?
As of Apr 16, 2021, prices found for a 1-night stay for 2 adults at Mercure Sydney Parramatta on Apr 25, 2021 start from $84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Mercure Sydney Parramatta have a pool?
Yes, this property has an outdoor pool.
Is Mercure Sydney Parramatta pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Mercure Sydney Parramatta?
Self parking is available for AUD 15 per night.
What time is check-in at Mercure Sydney Parramatta?
Check-in is from 2 PM - midnight.
What time is check-out at Mercure Sydney Parramatta?
Check-out is at 11 AM.
Where is Mercure Sydney Parramatta located?
This family-friendly Sydney hotel is located in the entertainment district, within 2 mi (3 km) of Rosehill Gardens Racecourse, University of Western Sydney Parramatta Campus, and Westfield Parramatta Shopping Centre. Parramatta Park and Bankwest Stadium are also within 2 mi (3 km). Sydney Camellia Station is 7 minutes by foot and Sydney Rosehill Station is 10 minutes.

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 374 out of 973 reviews
5 - Excellent 38%
Rating 4 - Good. 367 out of 973 reviews
4 - Good 38%
Rating 3 - Okay. 141 out of 973 reviews
3 - Okay 14%
Rating 2 - Poor. 62 out of 973 reviews
2 - Poor 6%
Rating 1 - Terrible. 29 out of 973 reviews
1 - Terrible 3%

4.1/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

3.9/5

Property conditions & facilities

3/5 Okay

Stayed 1 night in Apr 2021

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Room service was paid for not upon request We were told to come downstairs from level 5 to Lobby to buy anything.disappointed😔
Stayed 2 nights in Mar 2021

5/5 Excellent

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Quick and easy services. One night stay, in later and out fairly early.
Stayed 1 night in Mar 2021

3/5 Okay

Traveled with partner
Liked: Staff & service
Room smelt of cigarette smoke, windows didn’t open. Carpets in room stained.
Stayed 2 nights in Mar 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021

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