What I saw online and actually experienced did not align. I felt like I was in a Motel 6. Mediocre standards. Won't stay here again.
Comment from Hotel Management
Sep 30, 2016 by Mercure Sydney Parramatta, Hotel Management
Please let me start by apologising that we did not meet your expectations during your recent stay. Even though it has been online for a while, our sales and marketing team have noticed that our website is in need of an update with more recent photos. To make sure that our we don't give the wrong impression we are in the final stages of a complete update and overhaul of the website and it will be online soon
Once again, I am sorry that we did not meet your expectations but thank you for writing this review - it really is the best opportunity we have to learn from our guests and improve.
Mercure Sydney Parramatta.