Ratings based on 1,072 Verified Reviews

4.3 out of 5
91% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 28, 2017
Nice motel. Towels had terrible smell and only 2 for 4 people again! Man at counter was rude on arrival. Everyone else lovely
4 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane

Neat hotel and well positioned with great service

Posted Apr 30, 2017
Stayed here for a few nights. Simon at reception was absolutely excellent in terms of manner and service. Also assisted in giving other information relating to the travells of our stay. Would recommend this hotel to anyone :-)
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Homely stay, friendly staff members

Posted Apr 12, 2017
Although we reached very late night, the lady at reception received us with smile and quickly provided us the rooms. Food was available in room service which was excellent. Swimming pool was not so good. Breakfast options were OK. Should have been better.
2 out of 5
by A verified traveler from Goldcoast

Close to Parramatta

Posted Apr 5, 2017
Reception was awesome on arrival with early check in and complimentary parking. The room was dusty and not well cleaned. A mintee wrapper on the floor and fridge was filthy. Service the next day was ok but didn't empty bin.
3 out of 5
by A verified traveler from Brisbane

Thought great Hotel in Parramatta

Posted Apr 2, 2017
Pros: The staff who came on duty after hours and on Sunday were very freindly. The breakfast was great and plenty of supplies and varieties to choose from.
Cons: When you exit from elevator to our floor was ugly with long drawn stain on carpet and everytime you passed through the disgusting sight
Location: Woolworth, BWS KFC and MacDonald was handy. Nothing in the surrounding as it was located in an old ugly suburb
The check in time was 2 pm but unfortunately we reached the Hotel by 1 pm and the reception lady told us to wait as the check-in time was only 2. The room was not spacious and there was not enough supplies for 3 staying in the room. There were only 2 Cups, 2 Glassess and not enough Tea Coffee sugar for making use of the Kettle provided. 1 Shampoo, 1 Body wash and not good for 3. Checkout must be by 11 but the staff helped to get extension for an hour.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very handy for our hospital visit

Posted Mar 22, 2017 on Wotif
Things in dinning not replenished,cutlery yoghurt bowl not refilled other wise nice .
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 20, 2017 on Lastminute
Great service, staff were fantastic! Highly recommended.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 16, 2017 on Lastminute
Staff were lovely and very helpful. Room was clean and right for what we needed
5 out of 5
Recommended
for Everyone
by A verified traveler from Forbes, NSW

Very Convienient

Posted Mar 16, 2017 on Wotif
Easy to get to location, shuttle bus service to & from ANZ Stadium, clean, friendly, & quiet, would definately stay again.
4 out of 5
by Shannon

trip to sydney to see Adele

Posted Mar 13, 2017 on Hotels
took family to see Adelle and the hotel staff were extremely helpful and professional they had also organised a bus to and from concert pick up and dropped of at hotel very happy no waiting for hours for transport.