Ratings based on 1,607 Verified Reviews

4.4 out of 5
89% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane

Great place to stay on the North side of Sydney.

Posted May 18, 2017
Pros: The views from our windows.
Location: Close to train station; walk to Lunar Park and around under bridge to Kirribilli; Catch ferries to Circular Quay.
Enjoyed our stay here. Train station a close walk away. The pub across the road had good food at great prices. Enjoyed the view from our window out to the harbour and bridge.
1 out of 5
by A verified traveler

Worst Stay never in a hotel.

Posted May 11, 2017
Pros: Wouldn't every stay here again. Over a rai line
Cons: The noise from the railway. The customer service
Location: Over a railway
Worst stay never in a hotel. We booked our room on Expedia. After arriving we checked into room 214. We were in the room about 5 minutes when we discovered that the room was over a railway line and every time a train went past the whole room shook and vibrated. The noise from the trains was like a plane taking off. I went straight to reception and asked that we be moved. The receptionist said that there were no other rooms. We had already prepaid for our room on the Expedia website We had no sleep that night. It was just awful to fall asleep for 5 minutes only to woken up by what sounded like a bomb going off when the trains ran went under the room. My husband and I had gone away for a peaceful break from our stressful jobs but in all honesty, we should have just stayed home. I have traveled a lot and this was the worst experience never. The morning after our stay we were both exhorted. I felt that I should speak to the hotel manager so I called the hotel and off cause the Manager was not available. I called again and left a message. The Manager returned my call 4 days later. I wanted to give the hotel and opportunity to rectify our stay by offering us another room for a stay or refunding the cost of our room. The Manager said that there was no issue with the room and we were the ones that were light sleepers. If we wanted to stay at the hotel again that he would offer to note not to allocate room 214 to us. I replied with that I will never stay at this hotel again as a goo
4 out of 5
Recommended
for Everyone
by A verified traveler

Amazing views without the price tag

Posted May 1, 2017
Our second stay here - the views are to die for, hotel lovely, clean and staff great. Can't fault it
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 27, 2017
Pros: Location and view
Went to Sydney to catch up with family and Hotel was perfect location
2 out of 5
by A verified traveler

Ok if you like trains

Posted Mar 19, 2017
Pros: Convenient location to the station :|
The first floor room looking out on to the railway and the car park. Every time a train went under the hotel through the tunnel, the room vibrated.
4 out of 5
Recommended
for Everyone
by A verified traveler from North Sydney

Posted Mar 18, 2017
Cons: Breakfast. The cost doesn't reflect the product received. A coffee machine would be a great improvement too as the coffee was similar to one in room
Overnight stay only. Room was pleasing, staff and hotel were lovely.
4 out of 5
Recommended
for Everyone
by A verified traveler from Leicester

Posted Mar 14, 2017
Pros: Easy transport links to Sydney city centre and CBD
Location: Conveniently located above North Sydney station, Harbour Bridge only a few minutes walk away.
Stayed at this hotel a couple of times, some rooms offer an excellent view of the harbour and bridge.
4 out of 5
Recommended
for Everyone
by A verified traveler from Lake Macquarie

Nice harbour views

Posted Mar 13, 2017
Pros: Harbour view + location for transport
Location: Close to Kirribilli restaurants + easy access to get to the city.
Speedy check in & car valet service. Reception area was very busy but all went smoothly. Check out was quick & easy. Good location.
4 out of 5
Recommended
for Everyone
by A verified traveler

Sydney

Posted Mar 11, 2017
lovely hotel ,terrific views across harbour taking in Sydney harbour bridge ,easy transport links ,easy car parking ,staff friendly and helpful . will stay again .
4 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa, Canada

Nice Clean Hotel

Posted Feb 26, 2017
Pros: Staff was pleasent and there are taxis available just outside the door.
Cons: If you need ice, go to the restaurant as there are no ice machines.
Stayed one night before joining a cruise. Close to the Overseas Cruise Terminal. Nice walk from the hotel to Sydney Habour Bridge, The Rocks area and Opera House.