Ratings based on 5,136 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveler

Good hotel for vocation

Posted Feb 3, 2016
Pros: Location, staff and room
Cons: Complimentary water (bottle) daily, newspaper and slipper, which they are free in the hotel I were staying in HK.
Location: Chinatown, George street, Darling Harbour and The Rocks.
Walking distance to Chinatown, Darling Harbour etc... Staff are very helpful. Room is clean.
4 out of 5
Recommended
for Everyone
by A verified traveler from Seoul

근처에 음식점과 마켓이 만하고 시내에 나가기 용이하여 위치가 매우 편리함

Posted Jan 30, 2016
Cons: 체크인시에 50달러정도를 크레딧카드로 디포짓하였는데 바로 결재가 되었고 체크아웃할때 취소전표를 끊어서 돌려주어야하는데 그러지 않아 기분이 찝찝하네요.
공항에서 약 30분걸리는 거리에 있으며 호텔시설이 깨끗하고 관리가 잘되어 있슴. 아침부페도 아주 좋았습니다. 추천하고 싶은 호텔임.
4 out of 5
Recommended
for Everyone
by A verified traveler from Auckland New Zealand

Nice Hotel close to Darling harbour

Posted Jan 21, 2016
Was good food ,slight torn up carpet in corridors room cleanliness was good
Comment from Hotel Management
Jan 29, 2016 by Michael Daviss, Hotel Management
Dear Nagy, Thank you for your review of Novotel Sydney Central. I appreciate your comments regarding cleanliness and maintenance, please accept my apologies. It is my hope that we are able to welcome you back soon to enjoy our food and improved services. Kind regards, Michael Daviss General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 18, 2016
Great location, close to Darling Harbour and city centre.
Comment from Hotel Management
Jan 20, 2016 by Michael Daviss, Hotel Management
Dear Guest, Thank you for the great feedback following your stay at Novotel Sydney Central! I look forward to welcoming you back to enjoy our location soon. Kind regards, Michael Daviss General Manager
4 out of 5
Recommended
for Families
by A verified traveler from Kingaroy, QLD

Family friendly, close to Central Station.

Posted Jan 18, 2016
Pros: The location, the staff, the ability to leave our suitcases early and after check-out, the pool and facilities.
Cons: There are some cosmetic features that need updating, for example the lounges that are outside the lifts.
Location: Close to Central station and Market City in Chinatown. Walkable to QVB, Town Hall, Glebe, Darling Harbour or even Circular Quay.
Novotel Central is perfect for families. The pool is a great asset with fresh towels and showers poolside. The staff are friendly, even placing my twin's teddy bears on their pillows before we arrived at our room. Housekeeping were absolutely lovely with the room made up magically each day for us to return to after a full day of sightseeing. The location is great, a short walk to Central station which took us to all of our tourist destinations, we also loved loved the proximity to a variety of grocery and other shopping, all within a 5 minute walk. The view of the Frank Gehry UTS building was stunning and a joy to wake up to. We also were able to walk all the way to Circular Quay, through safe and exciting city streets, or Darling Harbour, or catch the light rail. Next time we will walk the other way through the beautiful University of Sydney grounds and the cafes of Glebe. Great stay Novotel!
Comment from Hotel Management
Jan 29, 2016 by Michael Daviss, Hotel Management
Dear Bron, Thank you for writing such a positive review following your stay at Novotel Sydney Central. It is great to hear that you were satisfied with your overall experience, excluding the cosmetic aspects. I will ensure your feedback is communicated to the team for continued quality of customer service. I look forward to welcoming you back for another great stay! Kind regards, Michael Daviss General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Canberra, Australia

Sydney family break with teenagers

Posted Jan 18, 2016
Pros: Very helpful staff, heated outdoor pool and spa, location
Cons: Free wifi
Novotel Central is close to central station, China Town and Darling Harbour. There was great public transport and something for everyone in close proximity. We walked down to Circular Quay, went to Manly on the ferry and caught the train back to Central.
Comment from Hotel Management
Jan 29, 2016 by Michael Daviss, Hotel Management
Dear Tabatha, Thank you for writing such a positive review following your stay at Novotel Sydney Central. It is great to hear you enjoyed our pool and location, as well as received satisfying service. I hope to welcome you back in the near future. Kind regards, Michael Daviss General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from perth wa

A few iisues but generally good

Posted Jan 17, 2016
Pros: Location and friendly staff
Cons: Room cleanlinees, decor, hotel looking a bit tired
Location: Chinatown light rail short walk to central station
A pleasant stay overall, friendly and good location, lobbytoilets a bit rough
Comment from Hotel Management
Jan 20, 2016 by Michael Daviss, Hotel Management
Dear Ron, Thank you for the feedback following your stay at Novotel Sydney Central! I appreciate the comments you have made regarding cleanliness and decor. I do hope we can welcome you back in the future to yet another pleasant stay. Kind regards, Michael Daviss General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

close to haymarket

Posted Jan 9, 2016
Pros: nespresso in room
clean beds are very comfortable, nespresso in room is great, close to woolworths and haymarket market shops
Comment from Hotel Management
Jan 14, 2016 by Michael Daviss, Hotel Management
Dear Guest, Thank you for your review of Novotel Sydney Central. It is great to hear that you were satisfied with your stay, particularly the nespresso and room standard. I hope to welcome you back in the near future. Kind regards, Michael Daviss General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Nice hotel

Posted Jan 9, 2016
Nice hotel with good hotel facilities. Easy to go to city center by walk. Close to all amenities. Hotel staff is very nice as well. I would certainly recommend this hotel to others.
Comment from Hotel Management
Jan 14, 2016 by Michael Daviss, Hotel Management
Dear Jason, Thank you for your review of Novotel Sydney Central. I am pleased to hear that you enjoyed our facilities and services. I look forward to welcoming you back for another satisfying stay. Kind regards, Michael Daviss General Manager
Comment from Hotel Management
Jan 14, 2016 by Michael Daviss, Hotel Management
Dear Jason, Thank you for your review of Novotel Sydney Central. I am pleased to hear that you enjoyed our facilities and services. I look forward to welcoming you back for another satisfying stay. Kind regards, Michael Daviss General Manager
4 out of 5
Recommended
for Couples
by A verified traveler from Germany

Great staff and facilities

Posted Jan 6, 2016
Pros: The spacious room, access to a gym and the comfortable and friendly bar.
Location: Good food outlets and a short walk to central Sydney.
The hotel was clean, comfortable and friendly. The room was spacious and clean with good facilities including tea and coffee making. The location made access to all Sydney's main attractions easy and was close to the central station for good airport links.
Comment from Hotel Management
Jan 14, 2016 by Michael Daviss, Hotel Management
Dear Helen, Thank you for your review of Novotel Sydney Central. It is great to hear that you were satisfied with your stay! I hope to welcome you back soon to enjoy our bar and various facilities. Kind regards, Michael Daviss General Manager