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Reviews of Novotel Sydney Darling Square

4.5 out of 5
Novotel Sydney Darling Square
17 Little Pier Street, Darling Harbour, Sydney, NSW

Reviews

9.0

Wonderful

Rating 10 - Excellent. 562 out of 1000 reviews" "
Rating 8 - Good. 332 out of 1000 reviews" "
Rating 6 - Okay. 64 out of 1000 reviews" "
Rating 4 - Poor. 29 out of 1000 reviews" "
Rating 2 - Terrible. 13 out of 1000 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Mindy

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Unfriendly service at check in. Amenities such as hair conditioner, slippers, hand cream not stocked within the room. Accommodating of check out extension.
Stayed 1 night in Apr 2024

8/10 Good

Ashleigh Michelle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was pretty good except for the road works out side during our stay so we couldn’t sleep at night until 1am when they stopped.
Stayed 7 nights in Apr 2024

6/10 Okay

Vitaly

Liked: Cleanliness, amenities, property conditions & facilities
Good location. Poor breakfast
Stayed 4 nights in Mar 2024

10/10 Excellent

Diane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and clean and so close to everything
Stayed 2 nights in Apr 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location. Close to Darling Harbour and Chinatown, with dining options galore. 5 min walk to light rail stations.
Stayed 5 nights in Mar 2024

10/10 Excellent

Ross

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 7 nights in Mar 2024

10/10 Excellent

Ho Kyung

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and clean facilities but never saw staff member smiling.
Stayed 4 nights in Mar 2024

8/10 Good

ALOON

Liked: Cleanliness, staff & service, property conditions & facilities
Location is very strategic, walking distance to the train station, many food options around. Staff are friendly, clean room and bathroom. Recommended and will stay here again.
Stayed 3 nights in Mar 2024

10/10 Excellent

John Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice in and out, in room was very clean and neat and tidy, i like most was it was at the center that a door step in all of restaurants and shops
Stayed 2 nights in Mar 2024

8/10 Good

Anabel, Wetherill Park

Traveled with family
Property facilities and amenities are very basic. The location is close enough to walk towards Chinatown and Darling Quarters where there’s plenty of dining options and shopping. Staff are friendly.
Stayed 1 night in Mar 2024

8/10 Good

PATRICK

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in Mar 2024

2/10 Terrible

Bigyan

Traveled with partner
Did not like anything
Stayed 6 nights in Mar 2024

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I spent 6 days at the Novotel DS. We found it very convenient for getting around whether we were walking or taking the LRT or train, (short distance to walk) The Saturday night fireworks on the harbour which are less than 5 min walk away is not to be missed. The staff were very courteous and helpful as well.
Stayed 6 nights in Mar 2024

6/10 Okay

Diego Martin

Stayed 2 nights in Mar 2024

10/10 Excellent

Jun

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Chinatown, dining, public transportation and shopping.
Stayed 4 nights in Mar 2024

10/10 Excellent

Andrew Mark

Stayed 2 nights in Mar 2024

10/10 Excellent

Linda

Very clean out front, VERY nice staff.
Stayed 3 nights in Mar 2024

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
I changed my booking from a different hotel to this one because of the swimming pool. Swimming pool was closed for maintenance. Would have been nice for them to mention this on the site. I was not able to pay using the debit facility on my card, but had to make payment as creditcard to incur the service fee. Was in a great location with plenty of places to eat.
Stayed 2 nights in Feb 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely, clean and staff super helpful
Stayed 2 nights in Feb 2024

10/10 Excellent

Nicolai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience for my first time in Sydney!
Stayed 5 nights in Feb 2024

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy stay, very flat to walk about the area. We stayed here to visit the museum which was a short taxi ride away. Very convenient.
Stayed 1 night in Feb 2024

10/10 Excellent

Kitosh, Ringwood East

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

David

Liked: Cleanliness, staff & service
The only negative was the bed , it was too soft !
Stayed 2 nights in Feb 2024

10/10 Excellent

Imre

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was the key to this hotel, right in the middle of everything. Easy access to all transport options.
Stayed 2 nights in Jan 2024

10/10 Excellent

Zoraida Macamay and Dan Reynald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a stone throw away from famous Sydney attractions, and very nice restaurants around .
Stayed 2 nights in Jan 2024

8/10 Good

Yoshie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very closely dining area at China town.clean room and staff are very friendly
Stayed 2 nights in Jan 2024

8/10 Good

PETER

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We liked how the place was peaceful and how it was a good space to be in. Thank you for the service and a good night sleep.
Stayed 1 night in Jan 2024

8/10 Good

Kim Marie

Liked: Cleanliness, amenities, property conditions & facilities
I liked it was close to ICC. Ilike the pink floers of the cyprus trees.
Stayed 2 nights in Jan 2024

10/10 Excellent

Melissa Leigh

Liked: Cleanliness, staff & service
The staff were very good, very attentive and nothing was too much trouble. Very pleasant stay.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional place to stay.
Stayed 2 nights in Jan 2024

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Navneel, Truganina

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and easy access to restaurants around. Hotel had only one pool with too much chlorine smell so couldn’t go there. No spa and anything special for kids. If coming alone or with partner is good for a night or two as nice restaurants around and easy access to ICC Sydney if attending an event.
Stayed 2 nights in Jan 2024

10/10 Excellent

Melinda Gaye

Liked: Property conditions & facilities
Stayed 6 nights in Jan 2024

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very pleasant and helpful. Loved close proximity to Chinatown and easy access by tram to city and Circular Quay
Stayed 3 nights in Jan 2024

10/10 Excellent

Angela

Stayed 1 night in Jan 2024

8/10 Good

Shirley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Novotel Darling Square has an excellent pool and gym. They also have a kid’s room, with giant screens and e games, fully stocked with free kids’ snacks. The down side is that there’s no air vent in the on-suite bathroom, and there’s a notice that says steam from a shower can trigger the smoke alarms, and guests are liable for the $1600 charge.
Stayed 3 nights in Jan 2024

10/10 Excellent

Johnny

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Hotel was nice and clean staff was polite and hotel is close to all amenities especially McDonald's, restaurants, cafes very convenient! that's what I liked most everything was walkable we we stayed. I totally recommend Novotel at Darling Square!
Stayed 3 nights in Dec 2023

10/10 Excellent

Christopher, Stockport

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 6 nights in Jan 2024

10/10 Excellent

Jaspreet

Stayed 3 nights in Jan 2024

10/10 Excellent

darren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Being a silver wasn’t sure weather I should have got a complimentary bottle of wine like I have in other times.
Stayed 1 night in Jan 2024

10/10 Excellent

Jose Mario

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2024

10/10 Excellent

Franco De

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Jan 2024

4/10 Poor

Jessica

Traveled with group, Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Had an issue with pricing on arrival, Expedia needs to fix this problem, said one price then when we arrived at the hotel it was a different price. The receptionist was rude when I bought this issue up. Booked 3 rooms, one of the rooms had snacks and bottles of water, when asked the receptionist if the other two rooms could have a bottle of water she responded no you need to buy it through room service. Terrible. Can't even give your guests complimentary water. Would not recommend nor will we be staying again which is a shame because the location is perfect
Stayed 1 night in Jan 2024

10/10 Excellent

Diana

10/10 Excellent

Carolyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

yun xuan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pleasant stay but the room has poor soundproofing.
Stayed 7 nights in Dec 2023

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean and Tidy with plenty of dining options only a short walk away.
Stayed 1 night in Dec 2023

8/10 Good

Giovanni

Stayed 3 nights in Dec 2023