Ratings based on 3,568 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
78% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Marseille

Posted Jun 26, 2016
Pros: Emplacement. Le personnel
Cons: Les articles d"hygiènes (salle de bain) sont très pauvres.
Location: China town et shopping avenue, trés animé, bars, restaurants..
Très bon emplacement. Un peu bruyant à cause des travaux en face l'hotel.
Comment from Hotel Management
Jul 1, 2016 by David, Hotel Management
Dear guest, Thank you for taking the time to rate your stay with us, we really appreciate it. Regards, David
3 out of 5
by A verified traveler from nsw

Close to darling harbour

Posted Jun 24, 2016
I didn't enjoy my stay, rooms had no dark blinds only wooden blinds and all the lights from the city kept my room light all night parking was a million miles away and had to treck through darling harbour with my bags before reaching accomodation..
Comment from Hotel Management
Jul 2, 2016 by David, Hotel Management
Dear guest, Thank you for taking the time to rate your stay with us, we really appreciate it. Regards, David
4 out of 5
by A verified traveler

Good location

Posted Jun 18, 2016
Very comfortable stay in a good location. Easy to get to major landmarks and events, like darling harbour and excessible to other venues. I will definately choose this hotel again and recommended to friends for future stays
Comment from Hotel Management
Jun 26, 2016 by David, Hotel Management
Dear guest, Thank you for your feedback, we really appreciate it. Regards, David
3 out of 5
by A verified traveler from NWS

Good location to where we wanted to be,

Posted Jun 17, 2016
Pros: location
Cons: tell the truth
Location: Darling harbour
Room didnt have the bedding that we were told it would have to for a 11 year old child.Asked about parking on site on the phone to your consoultant and told me there would be but got there and had to park in a wilson car park at a charge rate of $ 50 per night not happy.
Comment from Hotel Management
Jun 26, 2016 by David, Hotel Management
Dear guest, Thank you for your feedback, we really appreciate it. Regards, David
4 out of 5
by A verified traveler

Great location

Posted Jun 17, 2016
Pros: The location
Cons: Breakfast - staff need to have allocated roles ie one showing people to their tables and checking on the food available and others doing clean up, etc
Location: 5 minute walk to Darling Harbour, ferries, restaurants and museums
Staff were very helpful and friendly. Initially we were in room 303 but asked to be moved after one night due to the road noise - very bad. Staff were great in making the move to room 602 which is on the other side of the hotel and much quieter. Unfortunately, breakfast let the hotel down with very long waits for coffee and some food running out. Overall a nice hotel.
Comment from Hotel Management
Jun 26, 2016 by David, Hotel Management
Dear guest, Thank you for your feedback, we really appreciate it. Regards, David
2 out of 5
by A verified traveler

Good location, not very clean

Posted Jun 12, 2016
Nice and close to darling harbour. Carpet was dirty and room could do with a thorough clean. Dusty and allergenic. Staff, however were incredibly friendly and attentive!
Comment from Hotel Management
Jun 17, 2016 by David, Hotel Management
Dear Anonymous, Thank you for your feedback, we truly appreciate it. Regards, David
5 out of 5
by A verified traveler from Melbourne

Close to all we wanted to see

Posted Jun 7, 2016
Pros: Locality
Cons: nothing
Location: Chinatown and Darling Harbour for dining and sights. Walking to the CBD
All good, pleasant staff and clean spacious room. Close to excellent dining and interesting places to visit eg Paddy's Market, Chinatown, Darling Harbour
Comment from Hotel Management
Jun 14, 2016 by David, Hotel Management
Dear Clark, Thank you for the feedback, we really appreciate it. Regards, David
4 out of 5
by A verified traveler from Perth

Novotel Rockford Darling Harbour

Posted Jun 5, 2016
Hotel was clean and tidy. Staff were helpful. Was a bit of a walk from the actual harbour with quite a lot of building works going on around the hotel.
Comment from Hotel Management
Jun 14, 2016 by David, Hotel Management
Dear Steve, Thank you for the feedback, we really appreciate it. Regards, David
4 out of 5
by A verified traveler from Perth

The hotel was in a good location

Posted May 24, 2016 on Wotif
Pros: Location
Location: You can walk through to Darling harbour . You can also walk to the restaurants in China town.
We stayed here for the location of the hotel close to Darling Harbour and to China town.
Comment from Hotel Management
May 30, 2016 by David, Hotel Management
Dear JJ, Thank you for your review, we really appreciate the feedback. Regards, David
4 out of 5
by Ann - from Brisbane

Good one night stay

Posted May 24, 2016 on Hotels
We stayed one night but great location fitted in dinner at Darling Harbour and lunch at China town with an easy train ride to the Airport - ideal for us
Comment from Hotel Management
May 30, 2016 by Peter, Hotel Management
Hi Ann, Thank you for your review, we really appreciate the feedback. Regards, David