Ratings based on 3,555 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
78% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Yorkshire, England

Clean and relatively spacious.

Posted Jul 23, 2016
Conveniently placed close to Darling Harbour which has scores of places to eat. Took us about 40mins to walk to north end of Botanical Gardens and about 20 to central business district. I think it's about 10 mins from the central railway station. Room was clean (though a tad 'tired' furniture-wise), king size bead comfortable and hotel quiet at night. Air conditioning worked perfectly and the buffet breakfast was excellent. Bathroom was clean, roomy and the bath/shower hot water was plentiful. The only negative for me was that there was no room safe. Staff were welcoming, friendly and very helpful. Free wifi internet for Accor members, though you can join at the hotel and still receive this free service. I would definitely stay here again.
Comment from Hotel Management
Jul 26, 2016 by David, Hotel Management
Dear guest, thank you for your feedback, we really appreciate it. Regards, David
4 out of 5
by A verified traveler

Great location

Posted Jul 17, 2016
lovely warm swimming pool. Hotel a bit dated now. But comfortable. The only small thing that annoyed us was that the cleaners didn't always replenish the tea and coffee!
Comment from Hotel Management
by David, Hotel Management
Dear guest, thank you for your feedback, we really appreciate it. Regards, David
5 out of 5
by A verified traveler from Sydney North

The 4 C's Comfortable Clean Classy Cheap

Posted Jul 1, 2016
This hotel is located on the quiet side of Darling Harbour new Chinatown it was clean comfortable and quiet at night breakfast the next day was amazing the stuff for really helpful and nice. I give this hotel a 9 out of 10. During my stay in June there were only 3 parking spots available in front of the hotel at $55 a night or I could park 5 or 10 minutes away had a close by at a parking lot at my own cost from $40+ a night. Besides this situation I would rate it 10 out of 10. Hopefully in the near future the parking situation is resolved and It will attract more guests.
Comment from Hotel Management
Jul 6, 2016 by David, Hotel Management
Dear guest, Thank you for your feedback, we really appreciate it. Regards, David
3 out of 5
by A verified traveler from melbourne

Ok but with afew problems.

Posted Jul 1, 2016
Room ok, however toilet didn't flush, no bath towel on the second day. Charged for items out of the bar fridge that we didn't use.
Comment from Hotel Management
Jul 6, 2016 by David, Hotel Management
Dear guest, Thank you for your feedback, we really appreciate it. Regards, David
3 out of 5
by A verified traveler

Nice hotel good location

Posted Jun 30, 2016
Good location friendly & helpful staff rooms ok missed free wifi construction going on outside near hotel was a bit of bother overall ok
Comment from Hotel Management
Jul 6, 2016 by David, Hotel Management
Dear guest, Thank you for your feedback, we really appreciate it. Regards, David
4 out of 5
by A verified traveler

Demolition noise

Posted Jun 27, 2016
Demolition noise from building cross street is very loud.
Comment from Hotel Management
Jul 1, 2016 by David, Hotel Management
Dear guest, Thank you for taking the time to rate your stay with us, we really appreciate it. Regards, David
4 out of 5
by A verified traveler from Marseille

Posted Jun 26, 2016
Pros: Emplacement. Le personnel
Cons: Les articles d"hygiènes (salle de bain) sont très pauvres.
Location: China town et shopping avenue, trés animé, bars, restaurants..
Très bon emplacement. Un peu bruyant à cause des travaux en face l'hotel.
Comment from Hotel Management
Jul 1, 2016 by David, Hotel Management
Dear guest, Thank you for taking the time to rate your stay with us, we really appreciate it. Regards, David
3 out of 5
by A verified traveler from nsw

Close to darling harbour

Posted Jun 24, 2016
I didn't enjoy my stay, rooms had no dark blinds only wooden blinds and all the lights from the city kept my room light all night parking was a million miles away and had to treck through darling harbour with my bags before reaching accomodation..
Comment from Hotel Management
Jul 2, 2016 by David, Hotel Management
Dear guest, Thank you for taking the time to rate your stay with us, we really appreciate it. Regards, David
4 out of 5
by A verified traveler

Good location

Posted Jun 18, 2016
Very comfortable stay in a good location. Easy to get to major landmarks and events, like darling harbour and excessible to other venues. I will definately choose this hotel again and recommended to friends for future stays
Comment from Hotel Management
Jun 26, 2016 by David, Hotel Management
Dear guest, Thank you for your feedback, we really appreciate it. Regards, David
3 out of 5
by A verified traveler from NWS

Good location to where we wanted to be,

Posted Jun 17, 2016
Pros: location
Cons: tell the truth
Location: Darling harbour
Room didnt have the bedding that we were told it would have to for a 11 year old child.Asked about parking on site on the phone to your consoultant and told me there would be but got there and had to park in a wilson car park at a charge rate of $ 50 per night not happy.
Comment from Hotel Management
Jun 26, 2016 by David, Hotel Management
Dear guest, Thank you for your feedback, we really appreciate it. Regards, David