Ratings based on 802 Verified Reviews

4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from NSW

Not suitable for families on Saturday Night

Posted May 22, 2017
Pros: Large Rooms Room Design Check in staff
Cons: Cleanliness Check the food quality Inform guests on websites that your pool is not on site and that it is not suitable for families on weekends
Location: RSL nextdoor
There is no ramp etc for prams or luggage at the front of the motel. Only stairs and no offer of assistance with luggage. Hotel checkin and checkout was very professional. Friendly staff member and a nice little kids pack was presented to my child. Had the same staff member on checkout. I think Ajnash? The elevator on the right had a strong smell of vomit. Room design was spacious and designed beautifully. The toilet had not been cleaned! Yuk! We booked this motel over others in the area as my child was looking forward to swim in the 'Indoor Pool'. There is no indoor pool like Expedia and the hotel website says. There is access to an indoor pool which is way down the other end of the car park in an Aquatic centre BUT only for lap swimming not leisure swimming!!!! My child was so disappointed! We stayed on a Saturday night. I would NOT recommend this if you intend on trying to sleep before 1am! The Rooty Hill RSL next door has a live band which can be heard clearly throughout the Hotel. We had a breakfast package. Buffet breakfast was ok. The waffles (special item - as mentioned on the place tag) were VERY stale. You could barely saw through them with the knife and could not even chew it. Also my child tried the mini donuts as a treat. Stale also. We will not return.
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfort Plus!

Posted Apr 9, 2017
Pros: Happy with all aspects of the premises, friendly staff and very enjoyable and have recommended this property to my friends
Cons: Being on the top floor the air conditioning was noisy. The unit in the room was off, but still we could hear a motor running.
Happy with all aspects of the premises, however being on the top floor the air conditioning was noisy. The unit in the room was off, but still we could hear a motor running. Outside of that very enjoyable and have recommended this property to my friends
4 out of 5
Recommended
for Everyone
by A verified traveler from Honolulu, Hawaii, US

Very comfort and good management

Posted Mar 29, 2017
I enjoyed stay here in March 2017. All stuffs were very helpful and knowledgeable. Very comfort. If breakfast and weekend buffet dinner price was lower a little bit, I would not need to go out for my meal.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wagga

Excellent Value

Posted Mar 22, 2017
Great price and large room with plenty of space and balcony.
4 out of 5
Recommended
for Everyone
by A verified traveler from Canberra

Great facilities but Noisy

Posted Mar 8, 2017
Pros: Plenty of space.
Cons: Double-glazed windows
Location: Location is tricky to find for a first-timer.
A rock band was playing at the RSL nearby until 12.30 am and their music reverberated throughout our room. Not until they stopped were we able to get some sleep. I don't think the place has double-glazing.
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Nice hotel and very easy to get to places

Posted Mar 6, 2017
Excellent service and rooms are very roomy and comfortable...
5 out of 5
Recommended
for Everyone
by A verified traveler from Emu Plains

Lovely hotel very handy to RSL

Posted Mar 4, 2017
Was very nice hotel that was handy to RSL for show we saw. Was very quite at night even though next to club and beds were great Did a deal with the breakfast and everything was fresh and plentiful
5 out of 5
Recommended
for Everyone
by A verified traveler from canberra

Last minute booking that exceeded our expectations

Posted Feb 25, 2017 on Wotif
Easy check in and check out. Only complaint was the noise from the local rsl and inhouse function room. This did however all go quiet at 11.30pm. Not much undercover parking but plenty of outdoor parking. We enjoyed a great meal at rsl and fantastic breakfast where kids under 16 ate free.
5 out of 5
Recommended
for Everyone
by A verified traveler from Buff Point NSW

Everything you need in one place

Posted Feb 19, 2017 on Lastminute
Travelled from the Central Coast For NSW State boxing titles. The facilities where awesome, food excellent, gym and pool state of the art. Definitely would stay again
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay

Posted Feb 18, 2017 on Wotif
Parking was easy, staff friendly, nothing was too hard for staff to do. Rooms were nice and big as well as clean. The food was fresh and hot. Hotels in the city could learn a thing or two from the Novatel Rooty Hill. Definately will stay here again.