Ratings based on 4,464 Verified Reviews

4.5 out of 5
93% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel Excellent Location

Posted Mar 20, 2017
Check in was quick and easy. We stayed in the suite which was spacious and very clean and modern. The only issue I had with the room which was a minor one was the poor lighting. The location was perfect allowed you to walk to Pitt st, Chinatown and Darling Harbour and Restaurants and bars on Kings wharf. I would highly recommend this Hotel and would stay here again.
Comment from Hotel Management
Mar 23, 2017 by Paul, Hotel Management
Thanks for taking the time to write your review. Great to hear you loved our excellent location and spacious rooms. Thank you for your feedback about the lighting, we will be sure to take that on board. Hope to see you back at PARKROYAL Darling Harbour very soon! Kind Regards Paul Flett Hotel Manager
1 out of 5
by A verified traveler from Auckland nz

Posted Mar 15, 2017
Very bad service when I checked in & out. I don't want to recommend someone, I stayed first floor which was quite noisy.
Comment from Hotel Management
Mar 20, 2017 by Paul, Hotel Management
Dear Solomon, We are appreciative of the time you took conveying your feedback following your recent stay at The PARKROYAL Darling Harbour. We regret to learn that you were not entirely satisfied with your experiences and have passed on this feedback to the relevant Management teams. I do sincerely apologise for the noise issues you had at the time. Kind Regards Paul Flett Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable hotel

Posted Mar 15, 2017
Convenient. Well positioned. Professionally run. Good service. Poor outlook at rear so book a front room. Limited hanging and drawer space.
Comment from Hotel Management
Mar 20, 2017 by Paul, Hotel Management
Dear 6 day tourist Many thanks for sharing your great feedback. It's great you loved our convenient location and great service. We hope to see you back again soon! Kind Regards Paul Flett Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 13, 2017
Friendly and helpful staff, Room is clean and tidy
Comment from Hotel Management
Mar 20, 2017 by Paul, Hotel Management
Many thanks for sharing your great feedback. We hope to see you back again soon! Kind Regards Paul Flett Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 13, 2017
Brilliant room & friendly welcoming staff. Given room upgrade
Comment from Hotel Management
Mar 20, 2017 by Paul, Hotel Management
Thank you for taking the time to share your review following your stay with us. It’s great to hear that you loved our friendly staff and comfortable rooms. We hope to welcome you back to the hotel soon. Kind Regards Paul Flett Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 9, 2017
Very good. Very clean and comfortable. Very hospitable. Always offered more than what I was expecting. Very good service
Comment from Hotel Management
Mar 13, 2017 by Paul, Hotel Management
Thank you for sharing your feedback on your stay with us at PARKROYAL Darling Harbour. I am delighted to learn how much you enjoyed your stay and our excellent service. Thank you for choosing to stay with us. We look forward to welcoming you back soon. Kind Regards Paul Flett Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Best hotel in Sydney I have stayed in

Posted Feb 6, 2017
The breakfast was lovely, rooms were beautiful and clear and all staff members were all extremely friendly and helpful.
Comment from Hotel Management
Feb 8, 2017 by Paul, Hotel Management
Thank you for taking the time to share your review following your stay with us. I was pleased to read that you felt the hotel was the best that you have stayed in Sydney. We hope to welcome you back to the hotel in the near future! Kind Regards Paul Flett Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

good location,harbour,restarants,shops

Posted Jan 31, 2017
Pros: comfort,rooms,ambience,location.
very pleasant stay.it was close enough to all the places we wanted to visit for the weekend.
Comment from Hotel Management
Feb 2, 2017 by Paul, Hotel Management
Thank you for sharing your feedback on your weekend stay with us at PARKROYAL Darling Harbour. I agree we are located in a convenient location close to Darling Harbour and many attractions in Sydney. Thank you for choosing to stay with us. We look forward to welcoming you back soon. Kind Regards Paul Flett Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from ACT

Nice clean and spacious room and bathroom.

Posted Jan 29, 2017
Helpful and friendly staff, clean and spacious room and walking distance to darling harbour, Chinatown, shopping area, foods etc. highly recommended.
Comment from Hotel Management
Feb 1, 2017 by Paul, Hotel Management
Dear mary, Thank you for taking the time to provide us with feedback. I am pleased to read that you loved our spacious and clean rooms. It's great to know that you will recommend us. Rest assured your feedback has been shared with our management team. Kind Regards Paul Flett Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel close to the harbour

Posted Jan 28, 2017
Had a fabulous stay staff,service, rooms and overall experience was amazing. Will definitely be returning
Comment from Hotel Management
Feb 1, 2017 by Paul, Hotel Management
Thank you for taking the time to share your review following your stay with us. I am delighted to hear you had a fabulous stay and will return next time you are in Sydney. We hope to see you back soon! Kind Regards Paul Flett Hotel Manager