Ratings based on 4,212 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Convenient nice hotel Staff very nice and helpful

Posted Aug 21, 2016
Overall good experience Very short stay though so cannot comment on everything Hotel seems to provide most things
Comment from Hotel Management
Aug 23, 2016 by Paul, Hotel Management
Dear florence Thank you for taking the time to share your review following your stay with us. I am pleased to hear you had helpful service and felt that the hotel was centrally located. We hope to welcome you back to the hotel soon! Kind Regards Paul Flett Hotel Manager
5 out of 5
by A verified traveler from London

Great location friendly staff

Posted Aug 21, 2016
The location is very central and close all central sydney sights the hotel is of a high standard with excellent service
Comment from Hotel Management
Aug 23, 2016 by Paul, Hotel Management
Dear Tony Thank you for taking the time to share your review following your stay with us. I am delighted that you loved our central location and excellent service. We hope to welcome you back to the hotel soon! Kind Regards Paul Flett Hotel Manager
5 out of 5
by A verified traveler from singapore

Very good hotel;

Posted Aug 13, 2016
Very good hotel; bad is when i check out by 13/8. Counter charger me extra ($165~) . Agree refund to me when understand me not stupid like others. Can check my credit card payment tecord. Thank you
Comment from Hotel Management
Aug 17, 2016 by Paul, Hotel Management
Dear Zhu Thank you for taking the time to share your review following your stay with us. I apologise for the error in your hotel bill. We hope to see you back again soon! Kind Regards Paul Flett Hotel Manager
5 out of 5
by A verified traveler from tokyo

リーズナブルだが、文句無しのホテル

Posted Aug 8, 2016
この値段にしてはかなりいいホテル。 朝食ブュッフェのバリエーションも全部食べきれないくらいあるし、部屋からの景色や、ベッドと枕の使い心地、バスタブ、シャワー、駅までのアクセス、全て完璧!
5 out of 5
by A verified traveler from Melbourne

A great city hotel, excellent rooms & service

Posted Aug 7, 2016
Location: Very central to all activities, great for families.
Great food and service, very clean and helpful staff
Comment from Hotel Management
Aug 17, 2016 by Paul, Hotel Management
Dear Erika Thank you for taking the time to share your review following your stay with us. I am pleased to see that you feel the PARKROYAL a great city hotel with excellent rooms and service. We hope to see you back again soon! Kind Regards Paul Flett Hotel Manager
4 out of 5
by A verified traveler from JAPAN

Posted Aug 4, 2016
ダーリングハーバーの側ですのでホテルのロケーションはGOODです。眺望は望めません。 オーストラリアのホテルは総じて高いですね!
5 out of 5
by A verified traveler

Posted Aug 3, 2016
Pros: Customer Service was amazing, a bit shout out to Polly who facilitated an early check. This was much appreciated after a red eye flight.
Cons: Room was a little dusty but overall very clean.
Customer Service was amazing, a bit shout out to Polly who facilitated an early check. This was much appreciated after a red eye flight.
Comment from Hotel Management
by Paul, Hotel Management
Thank you for sharing your feedback on your stay with us at PARKROYAL Darling Harbour. I am delighted to learn how much you enjoyed your stay, along with our excellent service especially from Polly. Thank you for choosing to stay with us. We look forward to welcoming you back soon. Kind Regards Paul Flett Hotel Manager
4 out of 5
by A verified traveler from Sydney

Good location to explore Sydney.

Posted Aug 2, 2016
Pros: Good spot in Sydney
Hotel staff went above and beyond to welcome my daughter and make her feel special for her 18th birthday by bringing her a cake with happy birthday on the plate. The breakfast buffet was delicious.
Comment from Hotel Management
by Paul, Hotel Management
Dear Rebecca, Thank you for taking the time to provide us with feedback from your recent stay at PARKROYAL Darling Harbour for your daughter's birthday. It's great that you loved our location. We hope to welcome you back. Kind Regards Paul Flett, Hotel Manager
4 out of 5
by A verified traveler

Good city stay

Posted Aug 1, 2016
Close to the action, convenient to everything & comfortable.
Comment from Hotel Management
by Paul, Hotel Management
Thank you for taking the time to provide us with feedback from your recent stay at PARKROYAL Darling Harbour. I was pleased you enjoyed your stay. We hope to welcome you back. Kind Regards Paul Flett, Hotel Manager
4 out of 5
by A verified traveler

Great location

Posted Aug 1, 2016
Hotel was very clean and comfortable. It was in walking distance to the harbour with food, shops, china town close by. We walked to the city centre and the opera house too, so it was a great location.
Comment from Hotel Management
by Paul, Hotel Management
Thank you for taking the time to provide us with feedback from your recent stay at PARKROYAL Darling Harbour. I was pleased you enjoyed your stay and our great location. We hope to welcome you back. Kind Regards Paul Flett, Hotel Manager