Ratings based on 116 Verified Reviews

4.7 out of 5
89% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Couples
by A verified traveler from Sydney

The best hotel in Sydney

Posted Jul 8, 2017
Pros: The service, the location, the views, the quality, the grand room - all!
Cons: The lights were a bit tricky to use.
Location: The things I like to do here is to just relax and in the morning go out for a run with my wife and then have breakfast with the family.
We have stayed in a few luxury hotels and tend to stay 1-2 nights. Either to finish off a holiday or just to get away and recharge batteries. The service, the grandness and quality just lifts you and this hotel has been the best we stayed so far. We are from Sydney and will be back to just recharge many more times.
Comment from Hotel Management
Jul 10, 2017 by Michelle , Hotel Management
We are pleased to hear of your positive experience with us at Park Hyatt Sydney and look forward to having the opportunity to welcome you back in the near future. Best wishes, Michelle Finney Personal Assistant to General Manager Park Hyatt Sydney
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Great room and perfect location

Posted Apr 13, 2017 on Wotif
Absolutely wonderful stay and the spa treatments are a must
Comment from Hotel Management
Apr 18, 2017 by Michelle Finney , Hotel Management
Dear Leigh, Thank you for your wonderful feedback following your recent experience with us. We hope to welcome you back to Park Hyatt Sydney in future. Best wishes, Michelle Finney Personal Assistant to General Manager Park Hyatt Sydney
5 out of 5
by susan

Everyone should treat themselves at least once!

Posted Apr 3, 2017 on Hotels
What an amazing place. I have stayed 5 star before but the staff here just take it up to another level. The location is perfection and the room beautifully appointed. Luxury all the way. However to my mind the Park Hyatt's greatest asset is the staff, they are friendly, helpful and really genuine. Food was also superb.
Comment from Hotel Management
Apr 10, 2017 by Michelle, Hotel Management
Dear Susan, Thank you for your wonderful comments following your stay with us at Park Hyatt Sydney. Please be assured your kind feedback, particularly regarding our staff, has been very warmly received and I would be pleased to share your comments with our entire team. Thank you again and I hope to welcome you back again soon. Best wishes, Michelle Finney Personal Assistant to General Manager Park Hyatt Sydney
5 out of 5
Recommended
for Everyone
by A verified traveler from Annangrove, Sydney

Relaxation weekend with my loved one

Posted Apr 3, 2017 on Wotif
Considering that when in the city for a weekend away we would normally stay at the Star, Darling Harbour. The obvious difference is how popular the area has become with all manner of people visiting etc, we had not been down around the Rocks in so long, we could not believe how laid back and wonderful the old Sydney side is, what with the markets, oversea cruise ship's docked across from us, restaurant of all tastes, all the old pubs with great food, ferry's and all manner of boats coming back and forth just made the weekend all the more special for us. We loved our weekend and not just for all the above reasons, but how we were looked after by all concerned at the Park Hyatt, the room, the food and wonderful friendly staff, and of coarse the fantastic location of it all, worth ever penny. John & Laurie
Comment from Hotel Management
Apr 10, 2017 by Michelle , Hotel Management
Dear Johnny & Laurie, Thank you for providing us with truly wonderful feedback following your recent experience with us. We hope to have the opportunity to welcome you back in the near future. Best wishes, Michelle Finney Personal Assistant to General Manager Park Hyatt Sydney
2 out of 5
by A verified traveler

Poor form

Posted Feb 22, 2017 on Hotels
An exceptional hotel...but to be refused alcohol in the privacy of our own room, particularly when we bothered no one else is completely unacceptable.
Comment from Hotel Management
Feb 27, 2017 by General Manager, Hotel Management
Thank you for staying with us. We sincerely appreciate your feedback and will be sure to share your comments with our team. Best regards, Michelle
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect

Posted Jan 16, 2017 on Wotif
Stunning location, fantastic staff and services and beautifully appointed hotel. The pool is sensational!
Comment from Hotel Management
Feb 19, 2017 by Michelle , Hotel Management
Thank you for taking your time to provide us with wonderful feedback following your experience. We hope to welcome you back in the future.
5 out of 5
by Michelle

Outstanding hotel with incredible views

Posted Jan 10, 2017 on Hotels
We are locals and had one a one night "staycation" (thanks hotels.com for the rewards program free night!) An absolutely outstanding hotel, we had room 019 on the same level as reception, our view was perfect. It was a City Harbour King room - which I think I'd prefer to opera view, you could still see the opera house, but also the city and The Rocks area. Amazing. Highly recommend it!
Comment from Hotel Management
Jan 15, 2017 by General Manager, Hotel Management
Thank you for your wonderful feedback following your experience with us at Park Hyatt Sydney. We are truly delighted to hear you thoroughly enjoyed your staycation and hope to have the opportunity to welcome you back in future. Best wishes, Michelle Finney Personal Assistant to General Manager Park Hyatt Sydney
5 out of 5
by A verified traveler from Melbourne

amazing

Posted Dec 25, 2016 on Hotels
very very good
Comment from Hotel Management
Dec 27, 2016 by General Manager, Hotel Management
Thank you for taking your time to provide us with your kind comments. We hope to welcome you back to Park Hyatt Sydney in the future. Best wishes, Michelle Personal Assistant to General Manager
5 out of 5
by A verified traveler

goregous on the harbour

Posted Oct 20, 2016 on Hotels
we had just one short night - everything about the hotel and the experience was lovely. we would love to return again soon.
Comment from Hotel Management
Oct 23, 2016 by General Manager, Hotel Management
Thank you for taking your time to provide us with such lovely comments. We look forward to welcoming you back in the near future. Best wishes, Michelle Finney Personal Assistant to General Manager Park Hyatt Sydney
5 out of 5
Recommended
for Everyone
by A verified traveler from Newcastle, NSW

Opera House Views!

Posted Sep 30, 2016 on Wotif
We had a wonderful stay at the Park Hyatt Hotel. The staff during our stay were without exception were eager to ensure our stay was comfortable. The room was fantastic with a fantastic view of the harbour and the Opera House. The only disappointment of the stay was the lack of service in the bar late on a Wednesday night. The bar person was off doing something but the we probably didn't need that last drink anyway!
Comment from Hotel Management
Oct 4, 2016 by Michelle , Hotel Management
Thank you for providing us with your wonderful feedback, we look forward to welcoming you back again soon.