Ratings based on 112 Verified Reviews

4.7 out of 5
89% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Poor form

Posted Feb 22, 2017 on Hotels
An exceptional hotel...but to be refused alcohol in the privacy of our own room, particularly when we bothered no one else is completely unacceptable.
Comment from Hotel Management
Feb 27, 2017 by General Manager, Hotel Management
Thank you for staying with us. We sincerely appreciate your feedback and will be sure to share your comments with our team. Best regards, Michelle
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect

Posted Jan 16, 2017 on Wotif
Stunning location, fantastic staff and services and beautifully appointed hotel. The pool is sensational!
Comment from Hotel Management
Feb 19, 2017 by Michelle , Hotel Management
Thank you for taking your time to provide us with wonderful feedback following your experience. We hope to welcome you back in the future.
5 out of 5
by Michelle

Outstanding hotel with incredible views

Posted Jan 10, 2017 on Hotels
We are locals and had one a one night "staycation" (thanks hotels.com for the rewards program free night!) An absolutely outstanding hotel, we had room 019 on the same level as reception, our view was perfect. It was a City Harbour King room - which I think I'd prefer to opera view, you could still see the opera house, but also the city and The Rocks area. Amazing. Highly recommend it!
Comment from Hotel Management
Jan 15, 2017 by General Manager, Hotel Management
Thank you for your wonderful feedback following your experience with us at Park Hyatt Sydney. We are truly delighted to hear you thoroughly enjoyed your staycation and hope to have the opportunity to welcome you back in future. Best wishes, Michelle Finney Personal Assistant to General Manager Park Hyatt Sydney
5 out of 5
by A verified traveler from Melbourne

amazing

Posted Dec 25, 2016 on Hotels
very very good
Comment from Hotel Management
Dec 27, 2016 by General Manager, Hotel Management
Thank you for taking your time to provide us with your kind comments. We hope to welcome you back to Park Hyatt Sydney in the future. Best wishes, Michelle Personal Assistant to General Manager
5 out of 5
by A verified traveler

goregous on the harbour

Posted Oct 20, 2016 on Hotels
we had just one short night - everything about the hotel and the experience was lovely. we would love to return again soon.
Comment from Hotel Management
Oct 23, 2016 by General Manager, Hotel Management
Thank you for taking your time to provide us with such lovely comments. We look forward to welcoming you back in the near future. Best wishes, Michelle Finney Personal Assistant to General Manager Park Hyatt Sydney
5 out of 5
Recommended
for Everyone
by A verified traveler from Newcastle, NSW

Opera House Views!

Posted Sep 30, 2016 on Wotif
We had a wonderful stay at the Park Hyatt Hotel. The staff during our stay were without exception were eager to ensure our stay was comfortable. The room was fantastic with a fantastic view of the harbour and the Opera House. The only disappointment of the stay was the lack of service in the bar late on a Wednesday night. The bar person was off doing something but the we probably didn't need that last drink anyway!
Comment from Hotel Management
Oct 4, 2016 by Michelle , Hotel Management
Thank you for providing us with your wonderful feedback, we look forward to welcoming you back again soon.
5 out of 5
Recommended
for Couples
by A verified traveler from Australia

Perfect, for a special occasion.

Posted Sep 30, 2016 on Wotif
Cons: The room service menu could have been a little better. With such fantastic views, it would have been nice to have a private dinner in our room.
Beautiful Hotel with lovely staff. Fantastic view!
Comment from Hotel Management
Oct 4, 2016 by Michelle, Hotel Management
Thank you for your feedback, and rest assured your comments will be noted.
5 out of 5
Recommended
for Everyone
by A verified traveler from Adelaide, SA

Exceptional customer service & amazing view!

Posted Sep 19, 2016
Location: Great location around the Rocks - walking distance to the train station, the Opera house and close to the Harbour Bridge.
Upon checking into the Park Hyatt Sydney, we were greeted by friendly customer service staff members. We were only there for a night because we were running the Sydney bridge run the day after. We checked into the harbour view and had an amazing view of the harbour during the day and night - don't worry about the sound because you could barely hear it from your room! The staff at Park Hyatt were incredibly understanding and made our experiences really amazing when they organised for breakfast to arrive at our rooms much earlier than when it was available because of our running commitment in the morning. Also due to the run closing off major roads in the CBD, they organised taxi and pick-up points a bit away from the hotel but still, every staff were incredibly helpful with making it such a wonderful experience. I look forward to my next stay!
Comment from Hotel Management
Sep 20, 2016 by Michelle , Hotel Management
Thank you for your wonderful feedback, I am delighted you had such a memorable stay. We look forward to welcoming you back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Park Hyatt Sydney

Posted Sep 18, 2016 on Wotif
Was a fantastic place to stay. The staff were very helpful and all seemed to enjoy working there. The Hotel was on the expensive side but given the location, the magnificent view, the high level skilled and pleasant staff and the attention to detail across everything, I believe the price reflects this and therefore worth the cost.
Comment from Hotel Management
Sep 20, 2016 by Michelle , Hotel Management
Thank you for your valuable feedback, I am delighted you had such an enjoyable stay. We look forward to welcoming you back to Park Hyatt Sydney again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Aug 23, 2016
Fantastic location excellent friendly staff and a feature that made it all fun Heated toilet seat was the talking point along with Sydney and the sights
Comment from Hotel Management
Aug 28, 2016 by Michelle , Hotel Management
Thank you for taking your time to provide us with such valuable feedback. We are delighted to hear you had a wonderful experience with us. Best wishes, Michelle Finney Personal Assistant to General Manager Park Hyatt Sydney