Ratings based on 85 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
92% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Families
by A verified traveler

Posted Oct 28, 2015 on Hotels
처음 시드니를 방문했을 때 다음에 시드니 오면 이곳에서 지내고 싶다 생각하고는 결국 15년만에 큰 딸과 함께 51번째 생일을 보내러 올 수 있어서 더욱 뜻 깊고 행복한 시간이었습니다. 위치와 시설 서비스 모든게 만족스러웠습니다.
Comment from Hotel Management
Jan 9, 2016 by Michelle, Hotel Management
Thank you for taking your time to provide such valuable feedback following your recent stay with us. Your kind feedback has certainly been well received by the team. We look forward to welcoming you back in the future. Best regards, Michelle Finney Personal Assistant to General Manager Park Hyatt Sydney
4 out of 5
by A verified traveler from Adelaide

Nice hotel, close to the theatre ...

Posted Oct 27, 2015 on Wotif
Pros: Most of the staff were excellent - helpful, friendly.
Cons: Generosity of spirit from management policy.
Location: Theatre, Contemporary Art Museum, Bridge, Rocks area, Opera House walking distance.
Don't bother asking for a "late checkout". We were given midday, which is one hour later than the normal 11 am. No explanation ... that's it.
Comment from Hotel Management
Nov 9, 2015 by Michelle , Hotel Management
Thank you for taking your time to provide such valuable feedback following your recent stay with us. Rest assured I have made note of your comments and will ensure they are discussed with our management team to further improve our offerings and service delivery at the hotel. Best wishes, Michelle Finney Personal Assistant to General Manager Park Hyatt Sydney
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Luxurious hotel in sensational location

Posted Oct 20, 2015
Luxuryl hotel in the historic area of The Rocks looking across Circular Quay to the Opera House. The staff were wonderfully attentive and helpful, offering tips on places to eat and drink. Room was well appointed and roomy, with a comfortable balcony making it easy to enjoy the beautiful harbour view.
Comment from Hotel Management
Oct 22, 2015 by Michelle Finney , Hotel Management
Dear Anne, Thank you for taking your time to provide such valuable feedback following your recent stay with us. Your kind comments have certainly been warmly received by the team. I look forward to welcoming you back in the near future. Best wishes, Michelle Finney Personal Assistant to General Manager Park Hyatt Sydney
5 out of 5
Recommended
for Everyone
by A verified traveler

Expensive but worth it

Posted Oct 8, 2015 on Wotif
Pros: Every room has a Japanese style electronically controlled toilet, an experience in its own right. The rooftop pool and spa is a place to linger.
Cons: The restaurant menu is fussy and the food is not as spectacular as the rest of the hotel. There are much better places in Sydney to eat. Go explore.
Location: The Museum of Contemporary Art is not to be missed. Enjoy the spectacle of a cruise liner arriving at your window at least once or twice a week.
Spectacularly located, the Park Hyatt feels special from the moment you arrive and every aspect of your surroundings reinforces the feeling. The rooms are small, but superbly appointed. Dress circle harbour views, small but private balconies, the sensational rooftop pool, it reeks of Sydney. It is a little noisy, given that you are virtually underneath the harbour bridge and adjacent to one of the busiest tourist precincts on the planet, but if you want peace and quiet, go bush. Otherwise, make the most of everything good about The Rocks and spoil yourself. You won't be disappointed.
Comment from Hotel Management
Oct 12, 2015 by Michelle , Hotel Management
Thank you for taking your time to provide such valuable and wonderful feedback following your recent stay at Park Hyatt Sydney. I hope to have the chance to welcome you back in the near future. Best wishes, Michelle Finney Personal Assistant to General Manager Park Hyatt Sydney
2 out of 5
Recommended
for Everyone
by A verified traveler from japan

景色は最高だと思います。

Posted Sep 27, 2015
館内設備は、ビジネスホテル並でした。ジム、サウナがビックリするぐらいお粗末でマシーンも安物で本当にハイアット?と思うぐらいです、それに、狭すぎ圧迫感があり行く気になれません。スタッフにより、悪い人と、良い人の差が大きいです。 景色は、最高でした。
Comment from Hotel Management
Oct 6, 2015 by Michelle, Hotel Management
Thank you for providing us with feedback following your recent stay with us. I understand how valuable your time is and I truly appreciate the effort you have gone to provide us with your comments. Best wishes, Michelle Finney Personal Assistant to General Manager Park Hyatt Sydney
5 out of 5
Recommended
for Families
by Lisa from Melbourne

Wish I was Rich!

Posted Sep 23, 2015 on Hotels
Absolutely gorgeous Hotel in THE best location! A minutes walk to Bridge & 5 mins around the harbour to Opera House . Not sure I could afford to stay there every visit to Sydney as it was very expensive - but for a special occasion it was great!
Comment from Hotel Management
Nov 28, 2015 by Michelle, Hotel Management
Dear Lisa, Thank you for taking the time to write such lovely feedback following your recent stay. Your kind comments have certainly been warmly received and I hope to welcome you back to Park Hyatt Sydney in the future. Best wishes, Michelle Finney Personal Assistant to General Manager Park Hyatt Sydney
2 out of 5
by A verified traveler from Sydney Australia

Fantastic view service and food

Posted Sep 12, 2015 on Wotif
Pros: View food staff
Cons: Furniture and carpet need addressing for this level of luxury
Location: Excellent location for exploring the rocks precinct and your ferry trip to the Zoo. A minutes walk for the Harbour bridge climb.
But that's where it ends. We have stayed here on numerous occasions and had the absolute pleasure of staying after the long refurbishment. The rooms are now looking very tired the carpet and furnishings stained with lounge chairs ripped and stained. For the $$$$ per night very disappointing. The hotel staff did move us to another room with only a slight improvement. Food still fantastic staff impeccable. But there are more 5 star hotels that now have the wow factor we are sad to say.
Comment from Hotel Management
Sep 21, 2015 by Michelle Finney, Executive Assistant , Hotel Management
Dear Karen, Thank you for providing such valuable feedback following your recent stay. I was disappointed to hear of the poor quality furnishings and stained carpet you experienced and will be sure to address this matter as a priority to improve our offerings at the hotel.
5 out of 5
Recommended
for Couples
by A verified traveler

A wonderful hotel

Posted Sep 11, 2015 on Hotels
Perfect in every regard.
Comment from Hotel Management
Nov 14, 2015 by Michelle, Hotel Management
Warm greetings from Park Hyatt Sydney. Thank you for providing us with feedback following your recent stay with us. I understand how valuable your time is and I truly appreciate the effort you have gone to provide us with your kind comments. We look forward to welcoming you back to Park Hyatt Sydney again soon. Best wishes, Michelle Finney Personal Assistant to General Manager Park Hyatt Sydney
5 out of 5
by A verified traveler from melbourne

Fantastic Position close to Rocks area

Posted Aug 29, 2015
Pros: Spacious Rooms terrific views across water.
Cons: Cant think of anything
Location: Location is brilliant near ferries, great restaurants, Art galleries.
Excellent stay at this very nice hotel, great location, near Rocks and circular quay. Get ferry across to Manly.
Comment from Hotel Management
Sep 7, 2015 by Michelle , Hotel Management
Warm greetings from Park Hyatt Sydney. Thank you for providing us with feedback following your recent stay with us. I understand how valuable your time is and I truly appreciate the effort you have gone to provide us with your opinion. We look forward to welcoming you back to Park Hyatt Sydney again soon. Best wishes, Michelle Finney Personal Assistant to General Manager Park Hyatt Sydney
5 out of 5
Recommended
for Couples
by A verified traveler from Sydney

Beautiful boutique hotel on Sydney Harbour

Posted Aug 25, 2015 on Lastminute
Pros: The Park Hyatt is situated in the heart of the Rocks and Circular Quay area but is sufficiently away from everything to be somewhere you can relax.
Cons: It had everything I wanted.
Location: The Park Hyatt is close to all the tourist attractions and restaurants in the city. It's easy to walk or get a taxi to any of these.
I celebrated my 50th birthday with an overnight stay at the Park Hyatt. The views at any time of the day were wonderful and the staff went out of their way to make it special.
Comment from Hotel Management
Aug 31, 2015 by Michelle , Hotel Management
Warm greetings from Park Hyatt Sydney. Thank you for providing us with feedback following your recent celebration stay with us. I understand how valuable your time is and I truly appreciate the effort you have gone to provide us with your kind comments. We look forward to welcoming you back to Park Hyatt Sydney again soon. Best wishes, Michelle Finney Personal Assistant to General Manager Park Hyatt Sydney