Ratings based on 725 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
98% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Beste Lage und Aussicht ,alles zu Fuss erreichbar

Posted Aug 31, 2015
Pros: Lage, Aussicht vom Balkon, grosse Suite.
Location: Lage direkt am Fährhafen und Opera Haus. Alles zu Fuss erreichbar.
Sehr unpersönlich. Zimmerreinigung dauerte 5 Minuten ! Kein Staubsaugen oder säubern des Bad Fußbodens. Transfer vom Flughafen zum Hotel, arrangiert vom Hotel, war unverschämt teuer. Mehr als dreifacher Betrag als das Taxi zurück zum Flughafen, das vor dem Hotel Eingang immer auf Gäste wartete.
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Excellent Stay!

Posted Aug 20, 2015
Pros: Everything.
Cons: Cant think of any.
Location: Location was perfect! Steps from the opera house, park, ferries & short walk to the Rocks. Shops & restaurants nearby. Buses & trains nearby.
My family had a wonderful first time visit in Sydney. Hotel helped us arrange transport from the airport. Concierge was very helpful, especially David. Breakfast was excellent. Room was very spacious and accommodated my 2 little girls well. It also has a veranda with a nice view of the harbor bridge. Over all, our experience was really superb! Would love to come back and would definitely recommend to anyone.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 4, 2015
The ferries are extremely noisey and due to the fact Pullmans have no double glazing it's hard to rest at any time of the day. Room could do with an update. Apart from that the staff were great
Comment from Hotel Management
Aug 8, 2015 by Christina, Hotel Management
Dear Guest, Thank you for taking the time to tell us about your experience. I'm sorry to read that you weren't able to rest properly. If in future you experience any shortfalls during you stay please contact our manager on duty so that they can rectify the concern swiftly to ensure your stay is as comfortable as possible. I appreciate your kind words regarding our team. Thank you once again for sharing your feedback and I do hope for the opportunity to welcome you back to our hotel. Warm regards, Christina Lambert Rooms Division Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 3, 2015
Excellent - highly recommended. The staff were great, the facilities were also very good.
Comment from Hotel Management
Aug 6, 2015 by Christina- Rooms Division Manager, Hotel Management
Dear Guest, Thank you for posting such a positive review. I will certainly share your comments with the team and we look forward to welcoming you back to our hotel in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from kerikeri

Great location

Posted Jul 2, 2015
Very nice rooms big full kitchen and Landry. Balcony and right next to trains and ferries. Heaps of restaurants in walking distance. The rocks and Opera house.awesome heated pool and spa with glassed in views of circular quay. Would stay again.
Comment from Hotel Management
Jul 28, 2015 by Christina, Hotel Management
Dear KeriKeri, Thank you for taking the time to tell us about your experience, it's always a pleasure to receive such positive feedback. I have say I am so glad you got to enjoy the pool and the views. Looking forward to welcoming you back. Regards, Christina Lambert Rooms Division Manager
5 out of 5
Recommended
for Families
by A verified traveler from New Zealand

Family Friendly

Posted Jun 15, 2015
Pros: It was very well located and within easy walking distance to many tourist sites around Circular Quay,.
Location: Whilst staying at the Pullman we walked to the Sydney Opera House which are very close. We use the ferries to get around.
We stayed for three nights. We were made very welcome as we were traveling with two young kids. Facilities are great and the customer service is superb.
5 out of 5
Recommended
for Couples
by A verified traveler from Campbelltown NSW

Great apartment with a perfect view

Posted Jun 9, 2015
Pros: Everything
Cons: Being able to connect to the internet included in the price of my stay.
Location: The location was perfect to observe Vivid Sydney and was close to other sights.
Our apartment was perfect to watch Vivid Sydney. The staff were very polite and accomodating. The shower was the best I have ever been in! The water just seemed to hug you. I would definitely recommend The Pullman Quay Grand and I hope to go back again very soon.
5 out of 5
Recommended
for Couples
by A verified traveler from Sydney

Location, location, location!

Posted Jun 6, 2015 on Wotif
Pros: Location, view, friendly staff
Cons: Can't think of anything - we were 100% satisfied
Location: All that the Rocks and city have to offer
I didn't realise ahead of time just how well located this hotel is. We had an overnight stay during the Vivid light festival and it was fantastic. A great taste of life in the city for a couple of Sydney suburban locals. We'll be back for sure!
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

We will be back

Posted Jun 5, 2015 on Wotif
We have wanted to see Vivid in Sydney for a while. We choose the Pullman due to its location.....what a choice !
5 out of 5
Recommended
for Everyone
by A verified traveler from Auckland

Beautiful

Posted May 30, 2015 on Wotif
Thoroughly enjoyed my stay. Beautiful views of the harbour, spacious rooms, friendly staff and all the amenities needed for a comfortable stay (kitchen, laundry, coffee machine). Will definitely be back!