Ratings based on 803 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
99% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Mildura, Victoria

We'll be back!

Posted Jan 22, 2016
Fabulous hotel, amenities and view over the bustling Sydney Harbour and Circular Quay. Fabulous food, breakfast, lunch and dinner. We will come back again. Loved it.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 7, 2015
Pros: Location! Convenience of hotel dining. Staff were wonderful, including staff at Q Dining
Cons: ?
Location: Perfectly located. Will consider booking at Pullman Quay again.
Very friendly, welcoming staff. When assistance required, prompt, timely attention given. Perfectly positioned for our trip!
5 out of 5
Recommended
for Everyone
by A verified traveler from Melb Australia

Great hotel near wharf

Posted Dec 4, 2015
Staff were amazing. So helpful and friendly but always professional. We were upgraded to a beautiful suite overlooking botanic gardens. Just one negative in the bathroom if you turned on shower before closing the shower door, it pushed water out onto the bathroom floor and soaked bath mat and floor. Overall a great hotel in a fantastic position at circular quay and a short walk into cbd.
5 out of 5
Recommended
for Everyone
by A verified traveler from Guernsey

Best location in Sydney

Posted Dec 1, 2015
Pros: Rooms. location, views
Cons: Breakfast service was painfully slow leading us to go across the road to Portobello which was great.
Location: Almost everything in Sydney. Bridge walk, Opera House, Gardens just there. Everything else can be reached by train or ferry.
Wonderful hotel, yards from the train station and ferries of Circular Quay (Get the train from the airport, quicker than taxi, cheaper and ultra convenient), short walk from the Opera House (No hotel is closer) and a multitude of restaurants and just across the road from the Botanical Gardens. All suite hotel, huge rooms with kitchen and washing machine / drier. Superb views from either side but the Botanic Garden View side is quieter if slightly less iconic.
5 out of 5
by A verified traveler

Posted Nov 12, 2015 on Hotels
We absolutely loved staying at the Pullman Sydney Harbour! Staff were very friendly and the Harbour room was just beautiful, highly recommend it.
Comment from Hotel Management
Jan 30, 2016 by Raymond, Hotel Management
Hello, We very much appreciate your comments regarding your stay at the Pullman Quay Grand Sydney Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christina Lambert Rooms Division Manager
Comment from Hotel Management
Jan 30, 2016 by Raymond, Hotel Management
Hello There, We very much appreciate your comments regarding your stay at the Pullman Quay Grand Sydney Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Christina Lambert Rooms Division Manager
Comment from Hotel Management
Jan 30, 2016 by Raymond, Hotel Management
Hello There, We are very happy to hear that you have enjoyed your stay at Pullman Quay Grand Sydney Harbour. Thank you for your positive feedback I will be sure to share it with the team. We look forward to welcoming you back soon in the near future. Warm Regards, Christina Lambert rooms Division Manager
Comment from Hotel Management
Jan 30, 2016 by Raymond, Hotel Management
Hello There, Thank you for your positive feedback. I am very happy to hear that you have enjoyed your stay here at Pullman Quay Grand Sydney Harbour. I look forward to welcoming you back soon in the near future. Warm Regards, Christina Lambert Rooms Division Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

The best hotel I've ever stayed in!

Posted Nov 8, 2015
Pros: Everything!
Cons: Nothing at all
Location: Right in the middle of everything. Shops, taxis, buses and ferries all within a few minutes of the hotel as well as the Sydney Opera House?
Where do I begin? When we got out of the taxi we were asked if we we were the "*****" Family and, of, course, they were spot on! Got to our room and were blown away by the facilities, the generous size of the rooms and of course the views of Sydney harbour bridge and Circular Quay. We had come to Sydney for our son's wedding and we had a lot of luggage. David, the Head Concierge was incredibly helpful, couldn't do enough for us. We had room service that evening and the food was exceptional. Couldn't fault anything about this hotel, would like to have stayed longer! Absolutely wonderful.
Comment from Hotel Management
Nov 26, 2015 by Christina Lambert, Hotel Management
Hello There, We very much appreciate your comments regarding your stay at the Pullman Quay Grand Sydney Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you for your comments about David. I will be sure to pass this on. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Christina Lambert Rooms Division Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Posted Nov 5, 2015 on Wotif
Pros: Location, garden view room, the breakfast was amazing.
Cons: Hair dryer and shower
My husband and I had two nights in this hotel. Very nice place. Beautiful view from both sides. Comfortable room. I would recommend this hotel.
Comment from Hotel Management
Nov 26, 2015 by Christina Lambert, Hotel Management
Dear Leera, We very much appreciate your comments regarding your stay at the Pullman Quay Grand Sydney Harbour. I am glad to hear that you have enjoyed the views from your suite. I look forward to welcoming you back to the Pullman Quay Grand Sydney Harbour in the near future. Warm Regards, Christina Lambert Rooms Division Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome location, excellent staff

Posted Nov 4, 2015 on Wotif
The location, facilities and staff attentiveness and frindliness have made this a new favourite place to stay in Sydney. From the time you pull up to when you chec out nothing is a hassle. No fault.
Comment from Hotel Management
Nov 26, 2015 by Christina Lambert, Hotel Management
Hello There, We very much appreciate your comments regarding your stay at the Pullman Quay Grand Sydney Harbour. I will be sure to share your comments with our team. I am glad you enjoyed your stay with us and look forward to welcoming you back in the near future. Warm Regards, Christina Lambert Rooms Division Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Collaroy

Hotel Overlooking Sydney Harbour

Posted Nov 2, 2015 on Wotif
Pros: The facilies and location were absolutely fantastic! Best of all was the service from the staff all so friendly and accommodating.
Cons: I can't think of anything that could be improved, well done Pullman Quay Sydney Harbour!!
Location: Fantastic views and location to ferries, international cruises departure, Opera House, galleries, shopping and the Botanical Gardens.
From the minute we walked into reception the service was fantastic. The hotel is in the best location in Sydney overlooking Sydney Harbour with outstanding bridge and Opera House views and within walking distance to Museums, Art Galleries and shopping. Garden rooms are also fantastic with views over the Botantical Gardens and a side view of the Opera House. Rooms have a full kitchen, lounge and dining area and are beautifully appointed and spotless. The bar has surperb views overlooking the ferries and the harbour and was a fantastic venue for lunch! Breakfast was absolutely delicious, served beautifully and the staff were so friendly and accommodating. This is now our favourite hotel in Sydney!
Comment from Hotel Management
Nov 26, 2015 by Christina Lambert, Hotel Management
Dear Marie, Thank you for your wonderful comments. I am very happy to hear you have enjoyed your stay at Pullman Quay Grand Sydney Harbour. Thank you for your comments regarding our staff and I am glad our location was of convenience to you. I I look forward to welcoming you back in the near future. Warm Regards, Christina Lambert Rooms Division Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Newcastle NSW

Excellent experience

Posted Oct 31, 2015 on Wotif
Pros: Everything was amazing
Location: Sydney city has so much to see and do ... we went to the Opera House for a show.
Excellent hotel, beautiful room, excellent location. We arrived to a complimentary bottle of Champers for our anniversary