Ratings based on 1,907 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
by A verified traveler
Excellent hotel for Sydney sightseeingPosted Aug 28, 2016
Spacious and clean rooms. Kitchen facilities extremely useful Helpful and accommodating staff Very conveniently located for all attractions/ sightseeing 5 minute walk to Darling Harbour 10 minutes to Westfield shopping centre Short walk to Town Hall, Museum and Central train stations 30 minute walk to Circular Quay, Opera House, Bridge etc Close to a multitude of dining options
by A verified traveler from uk
central location within walking distancePosted Aug 25, 2016
central location within walking distance. we had a room upgrade from the staff. very friendly staff.
by A verified traveler from Weipa, QLD
The most perfect location and staff wonderfulPosted Aug 23, 2016
Pros: Amazing staff, perfect location, huge apartment
Cons: No oven or washing machine in apartment, which was a surprise. But we managed without for the six days, any longer would have been more of an issue.
The staff went above and beyond to help our family during our visit. As an example, we arrived at hotel very tired after 36 hours of international travelling at 6.30am. The fantastic reception colleagues managed to rearrange some rooms so that we could check into a room with our young baby instead of having to leave our luggage and wait until our check-in time of 2pm. Also very helpful when I needed some documents printed out and scanned. The business centre is small but perfectly adequate for free computer / scanner / printer use. Rooms in our two bed apartment were huge and very clean. Location was perfect next to Darling Harbour and also close to a small shopping mall at the World Center with a supermarket, pharmacy, and other useful shops. Will certainly stay here again on our next visit to Sydney.
by A verified traveler from 東京
古いホテルだと思ったら、部屋が広くて綺麗だった。Posted Aug 21, 2016
by A verified traveler from mathur
Nice location in cbdPosted Aug 14, 2016
Large rooms, nice location. Terrible wifi. Room service was un available diring our 3 day stay.
by A verified traveler from brisbane
Great hotel but lots of noise from the streetPosted Aug 8, 2016
The hotel was great. Friendly and helpful staff. My only complaint is that my room on level 2 has a lot of noise coming from the street which made it difficult to sleep.
by A verified traveler from London
Posted Aug 7, 2016
Very central location, we had a two bedroom apartment which was perfect for a family! We also arrived after a 22 hour direct flight from London and they checked us in at 7am and had our room ready which made a massive difference as our 3 young children could rest and we could get organised for our stay in Sydney!
by A verified traveler
Good LocationPosted Jul 30, 2016
Very central location, close to Darling Harbour and also the central shopping district. The only negative is it was very noisy on a Saturday night because of it's central location close to bars, restaurants, cinema etc.
by A verified traveler
Well located hotel to get city or harbourPosted Jul 28, 2016
Pros: The location and the hotel staff.
Cons: Washing machine in the room to be able to do own washing as the laundry service was very expensive.
Location: You have darling harbour to the right and that you just walk to to go to the three attractions down there being sea life,Madame Tussaud and wild life
The room was well maintained while we were there. The staff at front desk where always helpful and happy to help in anyway. Room service was a good price and delivered promptly. Gym and pool area very nice. Hotel was located nicely to make everything accessible to get to either via foot or public transport no need for paying for taxis.
by A verified traveler from Sydney
Posted Jul 23, 2016
Very good location for exploring the centre or for work in the CBD. Large and comfortable bed, very clean and spacious suite with the bonus of a small outdoor terrace. Thick dark curtains were good for catching up on sleep. Big bathroom with good facilities. Not noisy exactly, but not quiet in my room either, some old pipes or elevators made intermittent noise throughout the night but it would only bother a light sleeper. The decor is dated but everything is comfortable and kept well. Very helpful and friendly staff. Breakfast quality ok, standard business hotel buffet fare.