Ratings based on 6,208 Verified Reviews

4.4 out of 5
81% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Convenient hotel with spacious room

Posted Jul 18, 2017
Pros: Located very closer to Central train station.
Cons: Wifi was slow. Room was not bright enough.
Location: Close to Central train station and walkable distance to Surry Hills.
Very friendly staff and simple check in and out. Spacious room. Wifi was slow though and room was not bright enough.
1 out of 5
by A verified traveler from California

TERRIBLE EXPRIENCE AND SERVICE

Posted Jul 13, 2017
Had to empty out own trash, had to every day ask for clean towels, daily battle with staff to take of breakfast charge of $30 which was already included , staff tried to charge 2 extra days of parking TERRIBLE HOTEL EXPERIENCE
3 out of 5
by A verified traveler from New Zealand

Average

Posted Jul 3, 2017
Pros: Location
Cons: Promptness
Location: Close to transport
Good location for transport, our room wasn't ready by check in time. Our bags were not in our room when we checked in. The room had been damaged and covered up badly. Staff we ok, polite but didn't really care about our room not being ready.
Comment from Hotel Management
Jul 14, 2017 by Aoife, Hotel Management
Thank you for your feedback Liv. I am sorry to hear of the way you found your room, I will pass your comments on to the team. We hope to welcome you back again soon. Aoife O’ Dwyer Marketing & Events Coordinator| Rydges Sydney Central
5 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Very handy to central city, rail station etc

Posted Jul 2, 2017
Pros: The room allocated was very comfortable and roomy.
Cons: Toilets adjacent to training room were very tight to get into - door opened right onto the toilet bowl.
Location: Close to central train station airport link. Walking distance to Circular Quay
Stayed three nights for a conference held at the venue. Very comfortable room, handy to central city.
Comment from Hotel Management
Jul 14, 2017 by Aoife, Hotel Management
Thank you for your review Janet. Hope to welcome you back again soon. Aoife O’ Dwyer Marketing & Events Coordinator| Rydges Sydney Central
3 out of 5
Recommended
for Everyone
by A verified traveler from Auckland

Hotel Close to Central Station

Posted Jul 2, 2017
Easy access to transportation, however area near central is a bit shady. There's a 7/11 close by open 24 hours but there inventory is limited. Some staff are extremely helpful, others try to up charge you on items like breakfast. They give vouchers for going green but don't explain what they can be used for until you check out and can't use them (a bit of a scam if you ask me). Also the WiFi is horrible and I couldn't even send an important email with a document attachment. For something that was made out to be a 4.5 star hotel on Expedia I was really let down. It felt like any other Best Western at a more expensive price and no breakfast included.
Comment from Hotel Management
Jul 14, 2017 by Aoife, Hotel Management
Thank you for your feedback Lu. I will pass on your comments with the team. We hope to welcome you back again soon. Aoife O’ Dwyer Marketing & Events Coordinator| Rydges Sydney Central
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Canada

Posted Jul 2, 2017
Very friendly staff; convenient location. Great stay!
Comment from Hotel Management
Jul 13, 2017 by Aoife, Hotel Management
Thank you for your great review Sarah. Hope to welcome you back again soon. Aoife O’ Dwyer Marketing & Events Coordinator| Rydges Sydney Central
5 out of 5
Recommended
for Couples
by A verified traveler

Excellent Hotel with Great Location

Posted Jul 2, 2017
Pros: Location, and spacious room
The room is big and spacious, with modern decor that makes a great and comfortable stay. The location is literally 5min's walk from Central Station, so it's really easy to get around. Staff is friendly and the overall stay is just fantastic!
Comment from Hotel Management
Jul 14, 2017 by Aoife, Hotel Management
Thank you for your review Fang, I am happy to know you enjoyed our newly refurbished rooms. Hope to welcome you back again soon. Aoife O’ Dwyer Marketing & Events Coordinator| Rydges Sydney Central
4 out of 5
Recommended
for Everyone
by A verified traveler

Handy for Central Station and a short walk to shop

Posted Jun 26, 2017
Pros: Hotel was handy and had good amenities.
Cons: Glass in shower could be slightly bigger, bathroom ended up being soaked and additional towels as had to use to dry floor too.
Location: Location great.
Had a great weekend in Sydney and hotel. Hotel was handy for train station but also within a short walk of shops and close to the hop on hop off bus.
Comment from Hotel Management
Jun 30, 2017 by Aoife, Hotel Management
Thank you for your feedback. Hope to have you here with us again. Aoife O’ Dwyer Marketing & Events Coordinator| Rydges Sydney Central
5 out of 5
Recommended
for Everyone
by A verified traveler from K

5 min walk to chinatwon and central station

Posted Jun 26, 2017
Loved our stay! Pool was awesome, room was very spacious and our room had a couch too. Enjoyable visit with friendly service staff and lotsof amentities and shops nearby. Will stay there again next visit to sydney now we think :)
Comment from Hotel Management
Jun 30, 2017 by Aoife, Hotel Management
Thank you for your review. We hope to welcome you back again on your next visit. Aoife O’ Dwyer Marketing & Events Coordinator| Rydges Sydney Central
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Great location, clean & new

Posted Jun 26, 2017
Great centrally located hotel open all hours & modern amenities. The air con was too noisy but other than that, a comfortable stay at excellent rates!
Comment from Hotel Management
Jun 30, 2017 by Aoife, Hotel Management
Thank you for your feedback. We hope to welcome you back again soon. Aoife O’ Dwyer Marketing & Events Coordinator| Rydges Sydney Central