My room was next to a service lift for staff and also next to the guest lifts. Unfortunately, I was unable to sleep because of the noise of the lifts.
The room was tidy and staff were friendly.
Comment from Hotel Management
Feb 28, 2017 by Kayla, Hotel Management
Thank you for taking the time to leave us your feedback. I do apologize for the noise that you experienced during your stay with us. In the future, please don't hesitate to call upon our friendly reception team who are available 24-hours to assist you with any issues that you encounter during your stay and are also happy to accommodate room changes, if possible, if you are unsatisfied with your room for any reason. We hope that we can welcome you back again in the future!
Kind regards, Kayla Arseneau | Public Relations