Ratings based on 6,163 Verified Reviews

4.4 out of 5
80% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Handy for Central Station and a short walk to shop

Posted Jun 26, 2017
Pros: Hotel was handy and had good amenities.
Cons: Glass in shower could be slightly bigger, bathroom ended up being soaked and additional towels as had to use to dry floor too.
Location: Location great.
Had a great weekend in Sydney and hotel. Hotel was handy for train station but also within a short walk of shops and close to the hop on hop off bus.
5 out of 5
Recommended
for Everyone
by A verified traveler from K

5 min walk to chinatwon and central station

Posted Jun 26, 2017
Loved our stay! Pool was awesome, room was very spacious and our room had a couch too. Enjoyable visit with friendly service staff and lotsof amentities and shops nearby. Will stay there again next visit to sydney now we think :)
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Great location, clean & new

Posted Jun 26, 2017
Great centrally located hotel open all hours & modern amenities. The air con was too noisy but other than that, a comfortable stay at excellent rates!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 23, 2017
Location of the hotel is good, with easy access to the Central train station. There are not really many restaurants near the hotel for dinner. It take at least 10-15 min walk to proper restaurants. The staff at reception aren't very helpful. They can't register my Discovery membership for this stay despite I showed them my card. The staff who checked me in said I will still get all my entitlements in Discovery such as free bottled waters, newspapers... etc. the issue I had with the reception was not so much about not registering my Discovery membership, is their attitudes as if I am a cheap trouble maker. I stayed 10 days and consumed 2 bottles of water. In the end, I was charged $7 for those 2 bottles of water upon check out.
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Close to Train station & Chinatown

Posted Jun 11, 2017
Staffs were friendly, clean room & hotel was close to the central station, chinatown & paddy's market. Many eateries around the area as well. Only drawback was the room were not sound proofed, and I can hear what next room was doing or tv sound etc. But overall, will recommend this hotel terms of price & location.
Comment from Hotel Management
Jun 19, 2017 by Aoife, Hotel Management
Thank you for your feedback. Hope to welcome you back again soon. Aoife O’ Dwyer Marketing & Events Coordinator| Rydges Sydney Central
2 out of 5
by A verified traveler from Hobart, Tasmania

Disappointing

Posted May 30, 2017
Pros: The service personnel were very helpful and accommodating.
Cons: See above!!!
The standard of cleanliness in our room was poor. Very poor. We stayed three nights. In that time the dried urine stains on the toilet was untouched. The grouting in the shower was moldy and very dirty. In the hall ways the carpet was filthy. Stains of unknown origin. The carpet felt as though there was no underlay at all as I could feel the undulations and rough concrete underfoot (through my shoes, not barefooted). My wife indicated she was feeling the same thing. There was no exhaust fan in the bathroom so we had to shower with the door open or deal with a very foggy mirror. Paying the tariff I did I believed the standard should have a lot higher. This was a 2-3 star hotel at best.
5 out of 5
Recommended
for Everyone
by A verified traveler from SG

Nice hotel at sydney central

Posted May 21, 2017
Great location. Close to train central station and bus transportation The room was spacious. Friendly and accomodating staff.
Comment from Hotel Management
May 24, 2017 by Aoife, Hotel Management
Thank you for your feedback. Hope to welcome you back again soon. Aoife O’ Dwyer Marketing & Events Coordinator| Rydges Sydney Central
4 out of 5
Recommended
for Everyone
by A verified traveler

Sydney overnight

Posted May 14, 2017
Excellent checkin experience during check in and check out. Clean room and clean pool. Bedsheets were very clean but could've been softer.
Comment from Hotel Management
May 16, 2017 by Aoife, Hotel Management
Thank you for your feedback. Hope to welcome you back again soon. Aoife O’ Dwyer Marketing & Events Coordinator| Rydges Sydney Central
1 out of 5
Recommended
for Everyone
by A verified traveler

Check the charges to your room.

Posted May 10, 2017
Pros: Great pool, spa and sauna. Kids loved it. Very central and accessible to train.
Cons: Ensure all charges are documented and provided to customers at check out before charging.
Location: Close to central station, Sydney public transport is great. Check out the Chinese market nearby, and el loco Mexican restaurant
Great hotel and facilities, but they over charged me by nearly $1000 after I checked out. No receipt or details to check. Still waiting to hear from them to sort this out.
Comment from Hotel Management
May 12, 2017 by Jenny - Hotel Management, Hotel Management
Thank you for sharing your feedback. I am glad your kids enjoyed the pool & spa and our location was convenient for you. Our Rooms Division Manager has received your email and will respond to you this morning regarding the over charge. Kind Regards, Jenny - Hotel Management
4 out of 5
Recommended
for Everyone
by A verified traveler from Auckland, NZ

Handy to Central Station and City

Posted May 9, 2017
Pros: Good location as not far from CBD and across the road from Central Station for the train and light rail
Cons: Gym area average. And the Fragrance in foyer/reception! Overpowering!! Needs to be turned down. Hit you like a wall and almost gives you a headache!
Location: Central Station nearby, easy walk to World Square, Paddy's Markets, Chinatown and Darling Harbour all within 15mins
Nice hotel and staff were very accommodating as we had a small tired 5 month old once we got to the hotel to check in (early) and offered a lounge where we could feed and get her to have a sleep as our room wasn't ready. The 'refreshing' fragrance they put through the air conditioning in the foyer/reception was overpowering. Hit you like a wall every time you entered. Need to turn that down a bit! Almost gave you a headache. The pool was nice, gym is small and inadequate. Good location as not far from CBD and across the road from Central Station where you can catch the train and light rail to Bondi Junction, Darling Harbour etc. Woolworthes Metro up the road if you need food and an easy walk to mall and shops near World Square.
Comment from Hotel Management
May 15, 2017 by Aoife, Hotel Management
Thank you for your feedback. Hope to welcome you back again soon. Aoife O’ Dwyer Marketing & Events Coordinator| Rydges Sydney Central