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Reviews of Shakespeare Hotel Surry Hills

4 out of 5
Shakespeare Hotel Surry Hills
200 Devonshire Street, Surry Hills, NSW

Reviews

8.0

Very Good

Rating 10 - Excellent. 67 out of 240 reviews" "
Rating 8 - Good. 115 out of 240 reviews" "
Rating 6 - Okay. 39 out of 240 reviews" "
Rating 4 - Poor. 14 out of 240 reviews" "
Rating 2 - Terrible. 5 out of 240 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

Adam

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
No TV, only a small computer monitor. No TV reception and the facilities (shower/toilets) were falling apart.
Stayed 1 night in Jan 2024

8/10 Good

TIMOTHY

Liked: Cleanliness, staff & service, room comfort
Good value, comfy rooms
Cheap, old fashioned hotel rooms, but comfortable with good air conditioning and comfy beds.Good friendly bar downstairs. Very handy for trams and trains.
Stayed 1 night in Dec 2023

8/10 Good

Marie, Parkwood

Liked: Staff & service
Disliked: Cleanliness
Quirky and quaint, it had everything I needed. Room was dusty and carpet not hoovered in corners. It reminded me of share houses I’ve lived in. If you like the patina of peeling wallpaper and the spooky feeling that things might fall apart the Shakey lives up to its nickname. Creaky doors and floors and bad works of art complete the grunge setting.
Stayed 3 nights in Dec 2023

10/10 Excellent

Leon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You get what you pay for. We were more than happy with value for money.
Stayed 1 night in Oct 2023

8/10 Good

Jaipreet

Stayed 1 night in Jul 2023

8/10 Good

Russell

Liked: Cleanliness, staff & service
Disliked: Amenities
Made a big mistake with the date I booked but when I arrived they luckily had a spare room & adjusted my stay at no extra cost for which I’m incredibly grateful. Classic old style pub & hotel & the bed was comfortable.
Stayed 1 night in Apr 2023

8/10 Good

Megan

Traveled with family
Liked: Staff & service, property conditions & facilities
Close to city. Cosy. Warm. Uniquely historical. Funky. Friendly staff. Will stay there again.
Stayed 2 nights in Apr 2023

6/10 Okay

Navid

Liked: Property conditions & facilities
Disliked: Cleanliness
Heavily stained mattress and very overpriced. Pretty good location.
Stayed 2 nights in Mar 2023

8/10 Good

Venetia

Liked: Cleanliness, amenities, property conditions & facilities
loved the old world charm. Loved the light rail proximity to the CBD. loved the general area. Not happy not having a kettle or bar fridge in the room.
Stayed 2 nights in Feb 2023

10/10 Excellent

Adam

Stayed 1 night in Feb 2023

10/10 Excellent

Liz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an old Sydney pub, you will be sharing a bathroom/toilets & climbing stairs etc. We loved it! The room was clean & comfortable. The toilets & bathroom was clean & well stocked with paper towels & soap. Meals were excellent & staff very friendly & accomodating. It's close to the City & walking distance to the SCG. We'll stay again 😊

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comforable, friendly staff amd reasonable pricing. Highly recommend.

6/10 Okay

Joshua

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff and environment was really nice. The beds are shocking though.
Stayed 1 night in Dec 2022

10/10 Excellent

ines

Stayed 1 night in Jul 2022

8/10 Good

Dean

Liked: Staff & service, amenities, property conditions & facilities
Loved the room, piping hot shower and friendly staff. Nice cafes close by.
Stayed 1 night in May 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Shakespeare
Another visit and happy to stay again in future. Comfortable bed, great location and the Saturday night noise wasn’t a bother at all. Bathroom needs work, but it’s all about the hot water and it didn’t run out!
Stayed 1 night in Mar 2020

8/10 Good

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

JasonBaker, Byron bay

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a fabulous piece of history. Charming, and a great experience with very professional and helpful staff. I will always stay here when in town.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Nice place, fine for the price.
Stayed 2 nights in Dec 2019

8/10 Good

Jason

Liked: Cleanliness, staff & service, room comfort
Old English "room above a pub"
I was solo traveling and thought this might be a fun 'guest room above the pub' experience - and it was. The hotel reflects the personality of the old English pub it rests above in decor and ambiance. The room was clean if 'ruffled' in decor, which is what one might expect from a pub. The bed was large, comfortable and very clean. The shared bathrooms could use some refreshing in the paint/tile/polish department but were serviceable. The rooms are on the third floor, so there is no noise I noticed from the pub below. The pub was fun and, again, what you might expect in a neighborhood English bar in vibe, food and drink. The staff were very friendly and helpful and made this a pleasant stay.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
We enjoyed our stay in this old inner Sydney pub. Shared bathroom basic as you'd expect at a good price. Comfortable bed and aircondtioning great as very warm weather. Surry Hills neighbourhood fantastic with bars, restaurants and coffee shops.
Stayed 1 night in Nov 2019

10/10 Excellent

Thomas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Very good location; would return, just would’ve preferred personal amenities.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2019

10/10 Excellent

Matt, Auckland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great - the bar is everything I look for in a pub, good music, good beers, really nice staff and decent food. Plus a great mix of characters that frequent the bar. The room was as advertised, perfect for my needs. Thanks very much!
Stayed 2 nights in Oct 2019

8/10 Good

JamesC., Adelaide

Business traveler
Liked: Staff & service
Great location. Wonderful period structure not spoilt by any trendy reno. Maybe a dust & vacuum upstairs in common areas
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique vintage hotel , amazing food and service.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

4/10 Poor

Anu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
overpriced for the quality
Hello - Am afraid, I did not enjoy this stay at all - no wifi, in this day and age of connectivity - did not have an extra blanket! I had fever and was shivering but was told they did not have any extra blankets, when the rest of the rooms were empty, Was given an additional sheet to use - Vintage is ok, but a musty room is not ok - vibe of the place made us feel like the rooms were put almost like an afterthought
Stayed 2 nights in Apr 2019

8/10 Good

Mick

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Friendly vibe. Look forward to staying again.
Stayed 1 night in Mar 2019

10/10 Excellent

Christian, Chicago, IL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a cozy little spot. Very rustic and a vintage building. If you're looking for a pool, gym, sauna and brand new facilities this place isn't for you. However if you're looking for an experience with a friendly staff and an old school feel, look no further. Shared bathrooms and shower facilities but I greatly enjoyed my stay.
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveler

Stayed 1 night in Mar 2019

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located stay with an eclectic touch.
This classic hotel is just a short walk from central an the hub of Surry Hills. My room was clean and the bed very comfortable. The shared bathroom was fine and the communal tea/coffee making supplies were appreciated. Rooms were fitted out in an eclectic way making the stay memorable, looking forward to a return stay.
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Shared bathroom. Very noisy until 12. Grimy.............
Stayed 2 nights in Feb 2019

4/10 Poor

Verified traveler

Business traveler
Disliked: Amenities, property conditions & facilities
The Expedia listing had this place as a 4* establishment, but I’m not sure how. The room was basic, and not the cleanest. The bathroom was a very basic shower in a bath and was not in great condition. It was also shared for the whole floor! I stayed two nights, and my room was not cleaned or tidied during my stay. There was a very limited connection to a very slow internet throughout the building. Best reception was down the the eatery behind the bar. Not the most practical! Although my stay was short, it turned out to be a big mistake as my passport was taken from my room! I only had one full day in Sydney, and I decided that I shouldn’t take my passport out with me while I traveled around the city. I hid the passport in the room in a not obvious place, as there was no safe. It was gone when I was packing to leave the next day. The staff downstairs did offer me use of the phone, but no real urgency or other help after that. Not sure i’d ever recommend staying here. I wouldn’t again.
Stayed 2 nights in Feb 2019

10/10 Excellent

Victor

Liked: Cleanliness, staff & service
Great area
Friendly staff and great area to visit
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Roadworks outside were a bit of a challenge for navigation but that’s only a temporary thing.
Stayed 1 night in Dec 2018

6/10 Okay

Judy

Liked: Staff & service
Basic, but comfortable for one night stay
Rooms are clean, but basic. Shared bathrooms nearby. Quiet location, despite being above the pub. Handy to Central Station and Crown Street cafes are restaurants.
Stayed 1 night in Dec 2018

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only 1bathroom for 6 rooms, but no problem. Great for the price.
Stayed 2 nights in Nov 2018

8/10 Good

Beast, The Fen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet hotel to catch a good nights rest. Staff were friendly and helpful.
Stayed 1 night in Oct 2018

2/10 Terrible

José

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'm not booking on Wed 10-Thu11 octave 2018 why they charge my bank account please let me know. Can i getting money me back
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
It's charming and a breath of fresh air for it's decor and old world charm. A very quiet area. An obviouslyLoved hotel. It's not for those who want modern. Shared bathroom.
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Very well located, near to city centre and public transport.
Stayed 2 nights in Jul 2018

8/10 Good

Richard, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love the location
We have stayed here at least four times, we love the location as its very handy to central station. The bathrooms are clean but could do with a refit
Stayed 1 night in Jun 2018

8/10 Good

Ron, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice comfortable stay, nothing flash, reasonable pub food available. Great Location for Central Station & SCG.
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveler

Basic old pub - good location - good value. Close to SCG.
Stayed 1 night in Apr 2018

6/10 Okay

richard, nz

Liked: Staff & service
Very handy to central station
I have stayed here a few times, we love the history of the place . last time I stayed I commented about how dusty the room was, that was not the case this time big improvement thanks
Stayed 1 night in Apr 2018

10/10 Excellent

shane, Wagga Wagga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic,not quite elegant but welcoming comfortable
A different mind set. A short walk to Central Station, and a light rail line being installed at the front door. So Sydney is readily accessed from a homely base.
Stayed 2 nights in Mar 2018

8/10 Good

Kai

Liked: Room comfort
Stayed 2 nights in Mar 2018