Great views but with shabby rooms.
Posted Oct 11, 2016
Have stayed at the Shangri La in Sydney many times over the last 5 years or so but was less than impressed this time. The staff are wonderful, attentive and professional and the views from the Sydney Harbour facing rooms are truly breathtaking but.... the rooms have become quite shabby. Peeling wallpaper, cracked basin in the bathroom, paint peeling from the bathroom ceiling, damaged and cheap looking laminated bar fridge cupboard, chipped skirtings. With a room that costs over $500 a night you'd be expecting it to be pretty much perfect, not one with peeling wallpaper and damaged facilities. So.... even though the view from the room must be the best in Sydney and the staff are very good I don't think I'll be spending my money to stay there again, at least not before a major refit. Time to give another Sydney hotel a chance I feel.