Ratings based on 2,939 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
95% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from sydney

Posted Aug 26, 2015
My husband and I stayed at level 11 with beautiful view.Opera house and harbour bridge view were breathtaking!
4 out of 5
Recommended
for Everyone
by A verified traveler

Not exactly the view we hoped for / led to believe

Posted Aug 25, 2015
Pros: Informal, but classy atmosphere. Facilities were good, linen etc was top class. A few issues, like drawer knobs and lightbulbs not functioning.
Cons: Decor was a little dated and prices for food / drinks were a bit too high.
Location: Perfect location. Quiet but in a beautiful part of the city. Access to anything, convenient to harbour. Just wonderful.
Staff were excellent, friendly, professional, not at all pretentious but extremely professional. Delightful in fact.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

Luxurious Accommodation with Views

Posted Aug 24, 2015
Location: Lots to see and places to eat at The Rocks & Circular Quay, Sydney
The venue was very luxurious and the views of our city, Sydney, were phenomenal. My wife could not stop taking photos of the city skyline. The cocktails on level 36, BluBar were of an exceptional quality.
5 out of 5
Recommended
for Everyone
by A verified traveler

great area to stay

Posted Aug 21, 2015
Pros: clean & nice decor
Cons: smell of lobby
Location: rocks, botanical gardens, art gallery
fabulous room & view - very clean and well presented
4 out of 5
Recommended
for Everyone
by A verified traveler from country nsw

Unexplainable

Posted Aug 17, 2015
It was our first wedding anniversary and we could not of had a better experience the wife and myself were very happy with our stay and already booked a room for next year
5 out of 5
Recommended
for Everyone
by A verified traveler from Wollongong

Hotel was Impresive

Posted Aug 16, 2015
Pros: Location, rooms looked new , views great
Cons: No
Location: Hotel close to Sydney Bridge climb, also to the Rocks area and Markets , close to public transport Circular Quay for trips around Sydney Harbour .
Our first stay at Shangri-la Hotel, my husband and I were very impressed. View wonderful, room very well appointed , indoor pool great. We will be staying again
5 out of 5
Recommended
for Everyone
by A verified traveler from BURTON ON TRENT

PRACTICALLY PERFECT IN EVERY WAY

Posted Aug 10, 2015
Pros: The central position is in a very desirable area-sounds corny but true.Room service was unobtrusive and the room was luxurious.Plenty of staff to help
Cons: I'm nitpicking now but perhaps the breakfast could have been hotter.
Location: It's central so the bridge,opera house, circular quai a boat to everywhere, shopping,the prison(absolute must)wonderful eateries,Hyde Park to chill
On arrival it was very busy but we were seen to very quickly. Our suite was fantastic and although it overlooked the toll road there was no noise from it. It's central position meant no time wasting on finding attractions whilst finding your bearings. This hotel couldn't be better situated-the artisan Rocks market is round the corner and the concierge seems to know each stall there. Their Australian breakfast is wonderful value for money-one will be enough for two people. There is a bar at the top of the hotel which reveals amazing views of the city. Get there early as it was packed on our first night. The bus station is down the road to anywhere.For us this is a real find and we will certainly stay here on our next visit in 18 months time
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 4, 2015
Wonderful. Great staff. Clean rooms. Great location. The views were amazing.
4 out of 5
Recommended
for Couples
by A verified traveler from Albury

Excellent right in the heart of Sydney.

Posted Aug 4, 2015
Pros: Position, room standard and overall setting was excellent.
Location: Very close to all the great attractions that Sydney has to offer.
Stayed for one night to attend a wedding in Sydney, close position to the harbour and all the facilities were first rate, would definitely stay there again when in town.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel with amazing views!

Posted Aug 3, 2015
Location: Perfect location!
Spent 3 days here and found the hotel to be very well situated to the city and circular quay. Close to great food and bars.