Over the last two years we have had issues with poor television reception and lack of follow through by staff but each time the duty manager has been called, the issues have politely and efficiently sorted out. The dining room is extremely tired looking and the tables are in need of being replaced.
Comment from Hotel Management
Feb 14, 2017 by Sofitel Sydney Wentworth Team , Hotel Management
Bonjour Valued Guest,
Thank you for taking the time to share your feedback in regards to your recent stay at the hotel. I am glad that our team was able to resolve the issues you experienced.
We appreciate your honest feedback regarding our Restaurant. We will share your comments with our Management team.
We look forward to your next stay!
Thanks and Kindest Regards,
Sofitel Sydney Wentworth Team