Ratings based on 5,944 Verified Reviews

4.4 out of 5
89% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place

Posted Apr 22, 2017
Great place to stay befor flying back to nz..comfortable ..has everything you need
Comment from Hotel Management
Apr 24, 2017 by Timothy Buckton, Hotel Management
Dear Guest It is gratifying for us to know your recent stay with us was comfortable. Thank you for your feedback, we look forward to the pleasure of welcoming you back to Stamford Plaza Sydney Airport in near future. Kind Regards Timothy Buckton | Are General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Suited my travel needs

Posted Apr 18, 2017
Fly into international and out of domestic next morning. Thirst guys were great
Comment from Hotel Management
Apr 20, 2017 by Timothy Buckton, Hotel Management
Dear Guest Thank you for taking the time to provide feedback regarding your recent stay at Stamford Plaza Sydney Airport. The feedbacks our guests provide us with are an invaluable source of information and allow us to improve our standards. We're glad to hear you were happy with your stay and found the hotel very accommodating and convenient to your requirements. We look forward to the pleasure of welcoming you back to Stamford Plaza Sydney Airport in near future Kind Regards Timothy Buckton | Area General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from ACT

Elegance near the airport

Posted Apr 18, 2017
We had an extremely comfortable stay at this hotel. The grand lobby and professional, friendly staff make you feel immediately at home. The restaurant isn't cheap, but absolutely delicious and worth it! Approx $17 in a taxi to the airport. Highly recommended!!
Comment from Hotel Management
Apr 20, 2017 by Timothy Buckton, Hotel Management
Dear Sarah, Thank you for taking the time to share your positive review. We are delighted you had a wonderful stay with us in every way. Thank you for highly recommending us, we look forward to the pleasure of welcoming you back to Stamford Plaza Sydney Airport in near future. Kind Regards Timothy Buckton | Area General Manager
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Apr 14, 2017
Enjoyed the stay all around. Great location for either airport
Comment from Hotel Management
Apr 17, 2017 by Duty Manager, Hotel Management
Thank you for your review.Hope to see you in the near future
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel near the airport

Posted Apr 13, 2017
Had to choose an airport near the airport and settled on this one after having a very good meal at the Argentinian restaurant there the night before. Staff were professional, helpful and nice. Room and bed were very comfortable. Great gym for a hotel and nice outdoor pool. The restaurant and pub are great. The woman bartender in the pub runs it like a machine.
Comment from Hotel Management
Apr 18, 2017 by Timothy Buckton, Hotel Management
Dear Guest, It is gratifying for us to know you were very satisfied with all aspects of your stay and I can assure you that this serves as great motivation for us all. Thank you for your positive feedback and I look forward to the pleasure of welcoming you back to Stamford Plaza Sydney Airport in the near future. Kind regards Timothy Buckton | Area General Manager
3 out of 5
by A verified traveler

Posted Apr 12, 2017
Convenient location, but felt a bit rundown. Room wasn't terribly clean, and bedding felt old.
Comment from Hotel Management
Apr 18, 2017 by Timothy Buckton, Hotel Management
Dear Guest Thank you so much for taking the time to write a review of your recent stay at Stamford Plaza Sydney Airport. Positive and negative feedback is equally important and on this occasion provides management with an opportunity to address areas of concern and make improvements. Please accept our apologies for the inconvenience. We look forward to the pleasure of welcoming you back to Stamford Plaza Sydney Airport in near future. Kind Regards Timothy Buckton | Area General Manager
2 out of 5
by A verified traveler

Posted Apr 11, 2017
It was disappointed to find the room to be old and not very clean. On checkin the staff where not very good. But on check out the lady was very good. Overall disappointed
Comment from Hotel Management
Apr 13, 2017 by Timothy Buckton, Hotel Management
Dear Guest Thank you for taking the time to provide feedback regarding your recent stay at Stamford Plaza Sydney Airport. The feedbacks our guests provide us with are an invaluable source of information and allow us to improve our standards. I have received your feedback regarding standard of your room and services of check in staff, this is disappointing and rest assure I will address your concerns with relevant department manager. Please accept our apologies for the inconvenience. We do hope that you will return to us so we have the opportunity to prove that this is not the standard of service that we strive to uphold. Kind Regards Timothy Buckton | Area General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from new zealand

Close to airport easy to get shuttle

Posted Apr 10, 2017
Pros: Good spacious rooms
Cons: Parking people need help to figure out what there purpose is
Location: Good location to get to airport
Over all it would have been a 4.5 but the door staff concierge seem more engrossed in doing nothing parking management at entrance was a disaster
Comment from Hotel Management
Apr 12, 2017 by Timothy Buckton, Hotel Management
Dear Rob We appreciate you taking the time to share your review as we are constantly monitoring our performance against Stamford's high service and quality standards, and your feedback is truly valuable. This is a key tool that allows us to review our service and product, maintain or make improvements. Rest assured I will address your concern regarding concierge with the relevant department manager Please accept our apologies for the inconvenience. We look forward to welcoming you back to Stamford Plaza Sydney Airport in the near future. Kin d Regards Timothy Buckton | Area General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Functional hotel next to domestic terminal

Posted Apr 9, 2017
We spent one night in transit with two kids. Requested cot, which was in the room on arrival. The room and hotel are starting to show their age, but neat and clean property nevertheless.
Comment from Hotel Management
Apr 12, 2017 by Timothy Buckton, Hotel Management
Dear Guest Thank you for taking the time to provide feedback regarding your recent stay at Stamford Plaza Sydney Airport. The feedbacks our guests provide us with are an invaluable source of information and allow us to improve our standards. We're glad to hear you were happy with your stay and found our hotel accommodating and convenient to your requirements. We look forward to the pleasure of welcoming you back in near future. Kind Regards Timothy Buckton | Area General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Perth, Australia

Great location for airport

Posted Apr 3, 2017
Quick and fuss free check in. Hotel staff proffessional and friendly
Comment from Hotel Management
Apr 6, 2017 by Timothy Buckton, Hotel Management
Dear Steve, Thank you for taking the time to share your positive review. We are delighted to know that you were happy with the services of our team. We look forward to welcoming you back to Stamford Plaza Sydney Airport in the near future. Kind Regards Timothy Buckton |Area General Manager