Rooftop Terrace Room was great.
Posted Sep 23, 2016
Upon arrival at the hotel, my sister and I, in our late 40's were prepared that our Mystery Hotel purchase was not a 5*. It is a very small hotel but the rooms appear spacious. We were upgraded to the rooftop newly renovated suite which was very much appreciated. Awesome city views! The room was very clean and we were very pleased by the Japanese decor (no we are not Asian). The receptionist and staff were absolutely wonderful and very accommodating to our needs, providing us with extra blankets, electrical adaptor, personal hairdryer, and additional towels when requested during our 4 night stay. Note that the rooms are not cleaned daily and we were fine with that. The terrace patio space is open to the other guests and it was disorderly. Room darkening curtains on the door to prevent guests on the terrace from possibly seeing us would be a great suggestion to management as an easy fix. The majority of guests seemed to be the younger backpacking generation but it was very quiet in our room the entire stay. The location is perfect for the price point in a vibrant area surrounded by many cafes, restaurants and easy walking distance to the city center and harbours. The hotel was in the process of being painted, unfortunately by inexperienced painters and now the carpeted stairs will probalby need to be replaced if not already the current plan.