Ratings based on 1,087 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
81% of guests recommend
3.3 Room cleanliness
3.5 Service & staff
3.1 Room comfort
2.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from cardiff

Great hotel , perfect location

Posted Jul 25, 2015
The hotel his a hidden gem , don't be fooled by the exterior , the rooms are lovely with every thing you need in there.tge location was spot on lots of places to eat drink , I will stay there again.
Comment from Hotel Management
Aug 10, 2015 by Winnie - Front Office Manager, Hotel Management
Dear Karl, Thank you for your kind review. We are happy to hear that your stay with us was pleasant. We do our best to provide our guests with the best experience possible. Your Haven will be even better once renovations are complete. Hope to see you then!
4 out of 5
Recommended
for Everyone
by A verified traveler from Canberra

The Haven Glebe

Posted Jun 29, 2015
Pros: Convenient to my activities. In a beautiful area
Cons: Good to know when the renovations are complete.
Location: Glebe. Historical area. Treed. Frequent bus access either to Glebe Park or into Sydney itself. Good coffee in the area.
Clean, comfortable, well appointed. The current extensive renovations were a bit of a surprise. Initially thought I wouldn't have a bed for the night. No lift as yet and my room was on 3rd floor. But apparently all the rooms are complete. Overall a good experience.
Comment from Hotel Management
Aug 9, 2015 by Winnie - Front Office Manager, Hotel Management
Hello Eddie, Thank you for your feedback. We are happy to hear that you had a good stay with us. Renovations should be finished in couple months, and we will have a new courtyard, an elevator and a gym. We believe our hotel facilities will certainly be much better when you stay with us next time!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great

Posted May 30, 2015 on Wotif
Very close to the city and pubic transport right out side the door
Comment from Hotel Management
Jun 30, 2015 by Winnie, Hotel Management
Dear guest, Thank you for your kind review. We are happy to hear that you liked the area and enjoyed your stay with us. Hope to see you again at your Haven soon! Yours Sincerely, Front Office Manager
4 out of 5
Recommended
for Families
by Nicholas from Orange

Nick

Posted May 27, 2015 on Hotels
still renovating. Inside was a great surprise considering appearance of outside.
Comment from Hotel Management
Aug 9, 2015 by Winnie, Hotel Management
Dear Nicholas, Thank you for your comment. We are current working on our new front door and elevator. We believe your Haven will surely look better when our refurbishment is finished. Looking forward to see you again at your Haven!
5 out of 5
Recommended
for Everyone
by A verified traveler from Blue Mountains

Posted May 26, 2015 on Wotif
Beautiful spacious rooms, well designed and extremely comfortable to stay in, staff are extremely friendly. This hotel will be amazing once the Reno is completed, would not recommend anywhere else to stay and will definitely be back, thanks!
Comment from Hotel Management
Aug 8, 2015 by Winnie - Front Office Manager, Hotel Management
Dear guest, Thank you for your feedback. It is our pleasure to provide good services and comfortable rooms for every guest. We are always your best friend at your Haven. Looking forward to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 25, 2015 on Wotif
Room was beautiful. Very comfortable beds. Close to the city. I would happily stay here again.
Comment from Hotel Management
Aug 7, 2015 by Winnie - Front Office manager, Hotel Management
Dear guest, Thank you for your feedback. We made our effort to meet five-star hotel standard bedding requirements with "Sealy Pillow Top" beds and feather king pillows.We are so happy to know that you enjoyed staying at your Haven. Looking forward to see you again soon!
2 out of 5
Recommended
for Business Travelers
by A verified traveler

Haven Hotel, Glebe

Posted May 20, 2015 on Hotels
Room was clean and modern. Easy location to find. Unfortunately the room was not very soundproof so street noise and noise from stairwell could be heard. It will be good when renovations are completed.
Comment from Hotel Management
Aug 7, 2015 by Winnie, Hotel Management
Dear guest, Thank you for your comment. We are sorry about the street noise that bothered your rest. As the hotel is still undergoing the final stages of refurbishment, we are also looking for a better solution to improve the soundproof in room. We believe our service quality and hotel facilities would surely be better when you stay with us again next time!
3 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted May 11, 2015 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Newcastle, NSW

Nice place

Posted May 10, 2015
Pros: Nice, cosy room, quiet with view and well-appointed.
Cons: Needs an elevator.
Location: Great, handy to city, buses, local shops.
Nice place but ail be even nicer when the renovations are finished - June I understand. I hope they will install an elevator as it is no fun lugging bags up three flights of stairs.
Comment from Hotel Management
Aug 7, 2015 by Winnie-Front Office Manager, Hotel Management
Hello Mark, Thank you for your feedback. We are glad you enjoyed our new rooms. Unfortunately our renovation was a little bit delayed due to the weather over the past few months. Sorry for the inconvenience of the stairs. Our elevator is undergoing installation progress and will be finished in the end of this year. We look forward to having you stay with us then.
4 out of 5
Recommended
for Couples
by David from Wollongong

Handy location

Posted Apr 3, 2015 on Hotels
Pleasant place to stay for accommodation only, very close to the place we had to visit. Externally and in Reception it was not quite finished when we stayed.
Comment from Hotel Management
Aug 8, 2015 by Winnie, Hotel Management
Hello David, Thank you for your feedback. Renovations should be finished by later this year and we will have a new wood deck in the courtyard and a gym for the use of our guests. We hope you will come and stay with us then.