What a treat.
Posted Aug 7, 2016
Customer service is impeccable here. The hotel is located in a very convenient spot as it is close to everything! Walking distance to all the sights.The rooms are very large and have the most comfortable beds. The full blockout curtains ensure that you have no idea what time of day it is. The Langham is better than any other hotel that I have stayed in. The Concierge really know their stuff and the staff in Palm Court are amazing. Be sure to book yourself in for High Tea, this was very enjoyable. We especially loved the lamingtons. Reception were a delight. We arrived super early for our booking and they moved mountains to allow us to check in early. Its the little touches that make this place such as the complimentary bathroom accessories. They were comprehensive, more than we have ever seen before and the towels were massive, we especially loved the warm towel rack, rain shower and robes. The turn down service was a lovely addition. We really loved this place and cannot wait to come back. What a treat.
Comment from Hotel Management
by Revenue Manager, Hotel Management
Thank you so much for taking the time to leave your comments following your stay with us at The Langham, Sydney.
We are delighted to know that you have thoroughly enjoyed our product and service touch points. We apologise if the closure of our Day Spa during your stay caused any inconvenience.
The Day Spa is scheduled to reopen next month and we look forward to welcoming you back to The Langham, Sydney for the full experience.