Ratings based on 1,775 Verified Reviews

4.8 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from England

Hotel near Barangaroo

Posted Feb 23, 2017
Excellent hotel with friendly helpful staff. Only issue was huge amount of building work in Sydney at moment including Barangaroo area that hotel overlooks, George Street going into City and Argyle Street used to walk to Circular Quay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel with amazing service

Posted Feb 20, 2017
Such friendly staff and a gorgeous room. Nice room service and lovely below ground pool.
5 out of 5
Recommended
for Everyone
by A verified traveler from Guernsey

On the edge of the Rocks area Great position.

Posted Feb 20, 2017
From the moment you step into this hotel you know you will enjoy your visit here. Professional and helpful staff abound in a calm and elegant environment Try for a room overlooking Darling Harbour, great views, balcony and quiet
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely classy hotel perfect for all venues in City

Posted Feb 19, 2017
We had a great time,looked after very well and great staff
5 out of 5
Recommended
for Everyone
by A verified traveler

Fabulous hotel and great location

Posted Feb 1, 2017
Wonderful experience at the Langham. Arrived in the morning expecting to only be able to drop bags off, but we were promptly checked in + upgraded. Fruit platter also sent up (perhaps this was as Expedia gold member?) Either way it was appreciated. Beautiful room, comfy bed and large bathroom. Easy walking distance to The Rocks / Opera house etc.. Very helpful staff, and a great bar.
Comment from Hotel Management
Feb 17, 2017 by Saha Salim, Hotel Management
Dear Guest Thank you for your positive comments. I am very happy to learn that you had a wonderful experience with us. I am also glad that we were able to accommodate you despite your early arrival. The fruit platter is indeed part of the perks for Expedia gold members. Our team looks forward to welcoming you back to The Langham, Sydney in the near future. Kind Regards Saha Salim Revenue Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Beautiful hotel, excellent service!

Posted Jan 23, 2017
So impressed with the service and the absolute beauty of this hotel! Would 100% recommend.
Comment from Hotel Management
Feb 17, 2017 by Saha Salim, Hotel Management
Dear Rachael Thank you for your feedback and for recommending us to your family and friends. I am delighted to know that you were impressed with our service and the beauty of our hotel. We hope to welcome you to The Langham, Sydney again soon. Kind Regards Saha Salim Revenue Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Seamless and memorable

Posted Jan 22, 2017
Planned to propose to my partner and decided after reading some reviews that over high tea at the Langham would be perfect. I can not believe how wonderful the staff are. Months prior to our stay I was in contact with them, mischievously concocting a plan to make the day truly memorable. The day went off without a hitch, literally seamless transitions as each staff member was in on it, with my partner being none the wiser. The hotel is elegant and classic. The afternoon tea by Wedgewood, or high tea, was the best I've had (raising the bar on those even in Melbourne). Highly recommend staying, and will certainly be back!
Comment from Hotel Management
Feb 17, 2017 by Saha Salim, Hotel Management
Dear Jim Thank you for taking the time to share your experience at The Langham, Sydney. I am so pleased that we were able to assist you in making such a momentous occasion seamless and truly memorable. On behalf of the team, I wish you and your fiance the very best as you prepare for the next stage in your lives together. We look forward to welcoming both of you back to The Langham, Sydney very soon. Kind Regards Saha Salim Revenue Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Braintree, MA USA

Wonderful hotel but terrible view

Posted Jan 16, 2017
Wonderful hotel with very helpful staff. Our room was perfect except for the view. We paid for a waterfront view but it was extremely disappointing. There is a dirty building just outside and major construction before there is site of any waterfront.
Comment from Hotel Management
Feb 17, 2017 by Saha Salim, Hotel Management
Dear Barb Thank you for taking the time to share your feedback following your stay with us. I am pleased to know that you enjoyed our service. I am sorry that you were disappointed with the view. We hope to welcome you back again soon. Kind Regards Saha Salim Revenue Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Elegant and peaceful

Posted Dec 16, 2016
Pros: There is a calm and peaceful atmosphere with good service levels delivered without being fussy.
Cons: The bar area is too open and not attractive for a relaxing drink. Hot options in breakfast buffet. Adopt international check-out time of 12.00.
Location: You will be spoilt for choice.
This was first time to stay there since the brand change. The hotel has been tastefully modernised and retains all its charm.
5 out of 5
Recommended
for Couples
by A verified traveler

Elegant and beautiful Hotel

Posted Dec 15, 2016
Pros: Position and its elegance
Location: The Rocks is a beautiful part of Sydney, with amazing views and ambiance.
We were pleasantly upgraded without requesting one. Great position in a wonderful part of Sydney. Lovely and friendly staff and very helpful concierge.