Ratings based on 411 Verified Reviews

4.3 out of 5
91% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Perth W.Australia

Delightful character hotel.

Posted Mar 19, 2017
Pros: Special character and great location
Right in the middle of where all the action is, this is a well hidden gem with bags of character. We loved it.
Comment from Hotel Management
Mar 28, 2017 by Sebel Chatswood, Hotel Management
Dear John, Hearing how much you loved your stay is the best news, we really appreciate it! We are so pleased that you loved our unique hotel and that you had such a special stay. We are fortunate to be located so centrally to everything, being around so much culture, delicious food and shopping is the best thing about working here (aside from our lovely guests). We hope you will choose to stay with us again, we would love to welcome you back to one of our spacious apartments in the heart of Chatswood! Kind regards, Sandra Crisafi General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Perth WA

Great Hotel in a prime location.

Posted Mar 10, 2017
Pros: A spacious upmarket apartment at very reasonable rates.
Location: The location has a multicultural pedestrian mall, with weekend markets stalls, street buskers and numerous Asian food outlets.
The accommodation exceeded our expectations in terms of quality and service, and was located close to shopping and transport facilities, within a cultural precinct that is predominantly Chinese, albeit in an Australian suburb. The precinct has a vibrant pedestrian mall, a major shopping complex, and the best indoor markets that we have discovered.
Comment from Hotel Management
Mar 27, 2017 by Sebel Chatswood, Hotel Management
Hello Les, There is nothing we love more than reading how fantastic your stay was! We are so proud to know that we exceeded your expectations during your stay. Making sure you have an amazing experience is very important to us! We think one of the best things about our hotel is our location. It’s so easy to get around and to escape into the shops! We can’t wait to welcome you back again next time. Make sure you book your stay from Thursday – Friday when Victoria Avenue hosts delicious food markets! Thank you again for your review, we look forward to seeing you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel at convenient location

Posted Mar 10, 2017
the hotel is at a convenient location at Chatswood.
Comment from Hotel Management
Mar 27, 2017 by Sebel Chatswood, Hotel Management
Hello Johan, It was fantastic to receive your feedback regarding your recent stay at The Sebel Sydney Chatswood. I was thrilled to hear that you loved our convenient location (that’s one of my favourite things about working here too) and we hope you will consider staying with us again soon as we would love to welcome you back! Kind Regards, Sandra Crisafi General Manager
5 out of 5
Recommended
for Families
by A verified traveler from Perth

Excellent

Posted Jan 30, 2017
Pros: Close to the public transport, eateries and shops. Fantastic for families, rooms were big and spacious. Also our apartment was serviced daily.
Cons: Nil
Location: Public transport was near by and everything you needed were close by, such as movies, shops and restaurants.
We had a wonderful experience. The staff throughout the day and night were friendly and easy to deal with. All of our requests were dealt in a timely manner.
Comment from Hotel Management
Feb 1, 2017 by Sebel Chatswood, Hotel Management
Dear Juliet, Warm Greetings from The Sebel Sydney Chatswood! We very much appreciate you sharing this glowing review of our Hotel. It is always a pleasure to receive positive feedbakc, and I'm glad that you had a wonderful experience staying with us. It's lovely to note that you enjoyed our convenient location, in the heart of Chatswood. We are so fortunate to have so many great shops, cafes, restaurants, public transport links, and entertainment sources offered on our doorstep. I was most delighted to read your comments regarding our friendly team, and I will be sure to pass your compliments onto them. I know that they will be absolutely thrilled to hear that they made a positive impact on your stay. Juliet, thank you again for sharing your feedback and for choosing to stay with us. We hope you will allow us the opportunity to welcome you again. Kind regards, Sandra Crisafi General Manager
5 out of 5
by A verified traveler

Great

Posted Dec 29, 2016 on Hotels
Very good location and room size and view
Comment from Hotel Management
Jan 5, 2017 by General Manager, Hotel Management
Dear Anonymous, Warm Greetings from The Sebel Sydney Chatswood! We very much appreciate you taking the time to share this great review with us. It's always a pleasure to receive positive feedback and I am delighted to learn that you enjoyed your stay in our spacious apartments, and particularly liked the stunning views of Sydney offered on our apartment balconies. It's lovely to read that you found our location to be convenient. We are so lucky to have so many great shops, cafes, restaurants and public transport links offered on our doorstep. Thank you again for sharing your feedback and for choosing to stay with us. We hope you will allow us the opportunity to welcome you again. Kind regards, Sandra Crisafi General Manager
5 out of 5
by A verified traveler

Posted Nov 30, 2016 on Hotels
Comment from Hotel Management
Dec 7, 2016 by General Manager, Hotel Management
Dear Anonymous, We very much appreciate your feedback regarding your stay at The Sebel Sydney Chatswood. It is always a pleasure to receive positive feedback and I thank you for the ratings you have provided. I am sure these ratings will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and for choosing to stay with us. We hope you will allow us the opportunity to welcome you again. Kind regards, Sandra Crisafi General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Melb.

Posted Nov 27, 2016 on Wotif
Hotel very well located but rather shabby and in need of sprucing up. It was quiet. No free wifi is surely not ok when you are charging 200$ plus per night.
Comment from Hotel Management
Nov 30, 2016 by Sebel Chatswood, Hotel Management
Dear Anonymous, Thank you for taking the time to tell us about your stay, I was delighted to learn that you enjoyed our location, in the heart of Chatswood, surrounded by so many great shops, cafes, restaurants and public transport links. I note your comments regarding our WiFi and have taken this on board. Anonymous, thank you again for sharing your feedback and for choosing to stay with us. We hope you will allow us the opportunity to welcome you again. Kind regards, Sandra Crisafi General Manager
4 out of 5
by A verified traveler

Posted Nov 8, 2016 on Hotels
Apartment had one couch for four people. We unfortunately were on the side of the train station and train noise all night was annoying on the 14th floor. Kitchen only supplied one coffee satchel each. Room was clean and staff friendly. Close to restaurants with large choice. I would go back. The problems were only small problems for us.
Comment from Hotel Management
Dec 19, 2016 by General Manager, Hotel Management
Dear Anonymous, Thank you for taking the time to share your feedback with us. I was pleased to learn that your overall experience was positive. It's lovely to note that the cleanliness of the rooms met your expectations, and I thank you for acknowledging our team's friendly service. I will be sure to pass your compliments on. You're right, we are situated in the heart of Chatswood close to various restaurants, shops, cafes, and transport links. I was sorry to note that external noises negatively impacted your stay, and I apologise for the upset. I note your concerns regarding the coffee satchels and have taken this on board. Thank you again for sharing your feedback and for choosing to stay with us. We look forward to welcoming you again. Kind regards, Sandra Crisafi General Manager
4 out of 5
by A verified traveler

Convenient.

Posted Nov 3, 2016 on Hotels
Good location and big rooms. Also the facilities like laundry, kitchen, etc very convenient for travellers. I wish their WIFI is free.
Comment from Hotel Management
Dec 18, 2016 by General Manager, Hotel Management
Dear Anonymous, Warm greetings from The Sebel Sydney Chatswood! We appreciate you taking the time to share your feedback with us. It's lovely to note that you enjoyed our convenient location. We are so fortunate to be situated in the heart of Chatswood, with so many great shops, cafes, restaurants and public transport links offered on our doorstep. I was pleased to learn that the size and layout of our spacious rooms met your expectations, and that you found our various in-suite comforts such as our laundry, and kitchen to be convenient. I note your concerns regarding our WiFi service and have taken this on board. Thank you again for sharing your feedback and for choosing to stay with us. We hope you will allow us the opportunity to welcome you again. Kind regards, Sandra Crisafi General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Senel convienancely located in Chatswood

Posted Oct 31, 2016 on Wotif
Location: Westfield shopping centre and Mardarin centre at the door
Convienancely located in Chatswood Good size bedrooms Need up grade to the lounge and Kitchen Marking on carpets
Comment from Hotel Management
Dec 7, 2016 by Sebel Chatswood, Hotel Management
Dear Anonymous, Thank you for taking the time to share your feedback with us. It's lovely to note that the size of our spacious apartments met your expectations, and that you found our location to be convenient. You're right, Westfield Shopping Centre, and the Mandarin Centre are only a short walk away, and we are so fortunate to be situated so close to these great locations. I note your concerns regarding the lounge and kitchen and have taken these on board. Thank you again for sharing your feedback and for choosing to stay with us. We hope you will allow us the opportunity to welcome you again. Kind regards, Sandra Crisafi General Manager