Ratings based on 387 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
89% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from Tauranga

Sebel Chatswood September 2016

Posted Sep 19, 2016
Pros: Location. Two bedrooms and two bathrooms and good sized fridge.
Cons: Spa pool could be heated and décor updated.
Location: Right across the road from Westfield and 2 minutes from the train.
Three of shared a two bedroom apartment. Two bedrooms and two bathrooms, with a kitchen lounge and laundry. Well laid out and comfortable. Bed was comfortable. Apartment had two TV's and lots of wardrobe space. Hotel is a little dated and for the price I expected something a little more modern. The disappointing aspect was that the spa pool was cold and unusable. Also only one shower can be used at a time. If another tap is turned on the water temperature changes radically. Reception did allow us a late checkout which was great. Close to Chatswood Train Station.
4 out of 5
by A verified traveler from NSW

Central to shopping and transport to the city.

Posted Aug 29, 2016
Great location opposite Westfield in middle of major shopping precinct, loads of cafes and restaurants with major transport interchange 2 mins walk, lift system confusing from carpark to higher floors confusing on arrival. Helpful, friendly staff, room was huge with great views and great facilities. Only minor issues were workmen banging outside and sounded like upstairs from 8 am without notice work was taking place and could hear trains arriving, departing even from 25th floor from nearby station. Was travelling in a wheelchair but room type was not available for disabled access but after calling hotel prior to arrival they provided disabled shower chair for shower stall for my use which was very much appreciated. Overall would recommend.
Comment from Hotel Management
Sep 5, 2016 by Sebel Chatswood, Hotel Management
Dear Kaye, Thank you for taking the time to share your feedback with us. I was so pleased to learn that you found our great location in the heart of Chatswood to be convenient. We are so lucky to have so many great shops, cafes, restaurants and public transport links offered on our doorstep. I was most delighted to note your comments regarding our helpful and friendly team, and I am glad that they were able to assist you with disabled shower access; they will be absolutely thrilled to hear that they had such a positive impact on your stay. I was disheartened to learn that external noises negatively impacted your stay, and I am apologise for the upset that this caused. Kaye, thank you again for sharing your feedback and for choosing to stay with us. We hope you will allow us the opportunity to welcome you again. Kind regards, Sandra Crisafi General Manager
5 out of 5
by A verified traveler from Newcastle

Great location for shops, Asian food and transport

Posted Aug 21, 2016
Pros: See above
Location: See above
I has a 2 bedroom 2 bathroom apartment with stunning view of Sydney CBD. Spacious kitchen and full size fridge and separate lounge room. Clean, comfortable, contemporary. Fabulous staff - always are at this Sebel. Very quiet room, good car parking available on site and half the price of cbd parking. Walk across the road and in 30 seconds you are in Westfield. Lots of good eating places within 2 minutes walk. Train one minute away. It ticks all the boxes.
Comment from Hotel Management
Aug 31, 2016 by Sebel Chatswood, Hotel Management
Dear Kath, Warm greetings from The Sebel Sydney Chatswood. We very much appreciate you taking the time to share this glowing review of our hotel. It’s lovely to note that you enjoyed the stunning views of Sydney’s CBD offered in our spacious 2 bedroom apartment. I was delighted to learn that you utilised our in-suite comforts, including our full size fridge and separate lounge room. I would like to thank you for acknowledging our fabulous team, who will be absolutely thrilled to hear that they had a positive impact on your stay. You’re right, there are so many great shops, cafes, restaurants and public transport links offered on our doorstep, and I’m glad that these were of convenience to you. Kath, thank you again for sharing this great review and for choosing to stay with us. We look forward to welcoming you back again soon. Kind regards, Sandra Crisafi General Manager
5 out of 5
by A verified traveler

Girls Nite In

Posted Jun 26, 2016 on Wotif
Pros: location and general feel
Cons: nothing that I could see
Location: Westfields / the Mall / the Interchange / great cafes / lots of entertainment areas
We booked in early on Saturday morning and the reception staff could not have been friendlier. We left our luggage with them and on our return at 4pm after a big day out our bags had been taken to our rooms. Our room was a two bedroom apartment and it was lovely and clean and very welcoming. We had a wonderful stay everything we needed was in the room and we slept like babies and we breakfasted the next morning at Lid Jar - recommended to us by our lovely receptionist. Thank you for that - the food was excellent. Overall a wonderful stay and I look forward to coming back to the Sebel Chatswood many many times in the future.
Comment from Hotel Management
Jun 29, 2016 by Sebel Chatswood, Hotel Management
Dear Anonymous, Thankyou for sharing this glowing review of our hotel, your comments were a pleasure to read. I am so glad that you found our spacious apartments to be comfortable. It’s also lovely to note that you enjoyed our convenient location, with so many great sources of entertainment offered on our doorstep. I was most delighted to note your comments regarding our team, and their services and would like to thank you for acknowledging them. We are so lucky to be home to such a wonderful team here at The Sebel Sydney Chatswood. Thank you again for sharing your review, and for choosing to stay with us. We are all very much looking forward to welcoming you again. Kind regards, Sandra Crisafi General Manager
5 out of 5
by peter from lake mac

family of five

Posted Jun 15, 2016 on Hotels
would definitely recommend
Comment from Hotel Management
Jun 30, 2016 by Sandra, Hotel Management
Dear Peter, We very much appreciate your feedback regarding your stay at The Sebel Sydney Chatswood. It is always a pleasure to receive positive feedback and I thank you for the ratings you have provided. I am sure these ratings will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and for choosing to stay with us. We hope you will allow us the opportunity to welcome you again. Kind regards, Sandra Crisafi General Manager
4 out of 5
by A verified traveler from country NSW

Posted Jun 12, 2016 on Wotif
Pros: Location, awesome views to the city Everything I needed, fully self contained
Cons: I found the pillow selection to be lacking
Location: Literally across the road from Westfield and just a couple of minutes walk to Chatswood station
This hotel, although pricier than I would normally pay for, has everything I needed for my stay which was a combination of business and pleasure.
Comment from Hotel Management
Jun 21, 2016 by Sebel Chatswood, Hotel Management
Dear Bec, Warm greetings from the Sebel Sydney Chatswood. I was delighted to note your comments with regards to our luxurious, self-contained apartments that are suited for both business and pleasure. We are so lucky to be situated in such a great location, that offers awesome views of the city, and provides for shops, cafes, restaurants, and public transport links right on our doorstep. I note your comments regarding our pillows and thank you raising this. Bec, thank you again for sharing your comments and for choosing to stay with us. We hope you will allow us the opportunity to welcome you again. Kind regards, Sandra Crisafi General Manager
5 out of 5
by A verified traveler

Nice weekender

Posted Jun 6, 2016 on Hotels
Great place to stay with kids just at night time was a hard to get into the place as it was not clear what to do to get into the hotel and with tided little ones it was a little frustrating, room was spaceious pool was great evening a cool raining day. Check out was great and accomodateing
Comment from Hotel Management
Jun 20, 2016 by Sandra, Hotel Management
Dear Anonymous, We very much appreciate you sharing your review with us. I am pleased that your family enjoyed the luxury of space in our apartments, as well as the great amenities we offer, such as our mineral pool. I was most delighted to note that you received an accommodating check-out experience. I am sorry that there was confusion with regards to getting into the hotel, and I apologise for the frustration this caused. We really appreciate your fabulous review and look forward to welcoming you again. Kind regards, Sandra Crisafi General Manager
5 out of 5
by A verified traveler from Titahi Bay, Porirua, New Zealand

Great home away from home

Posted May 25, 2016 on Wotif
I thoroughly enjoyed staying in these suites, great to have separate rooms and option to do my own cooking, loads of services available if wanted..feels like a wee home away from home. Great location with extendive shopping and good range of different culture foodie places at your doorstep yet a very short train ride to the inner city.for more Sydney adventures. Chatswood is a busy wee hub..but once you are ready to close the doors to a great view...suites are very quiet.
Comment from Hotel Management
Jun 1, 2016 by Sebel Chatswood, Hotel Management
Dear Sandy, Thank you for taking the time to share such a glowing review of our hotel. It is lovely to note that you enjoyed the luxury of space in our quiet, well-equipped apartments. We strive to provide a homely feel for our guests so I was most delighted to read your comments recognising our hotel as a ‘home away from home’. We are so lucky to have such a diverse range of restaurant and cuisines, as well as shops and public transport links, offered on our door step and I am glad that you enjoyed these. Sandy, thank you again for sharing your review and for choosing to stay with us. We hope you will allow us the opportunity to welcome you again. Kind regards, Sandra Crisafi General Manager
5 out of 5
by A verified traveler

Posted May 16, 2016 on Hotels
Comment from Hotel Management
by Sandra, Hotel Management
Dear Anonymous, We very much appreciate your feedback regarding your stay at The Sebel Sydney Chatswood. It is always a pleasure to receive positive feedback and I thank you for the ratings you have provided. I am sure these ratings will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and for choosing to stay with us. We hope you will allow us the opportunity to welcome you again. Kind regards, Sandra Crisafi General Manager The Sebel Residence Chatswood
4 out of 5
by A verified traveler

Space

Posted May 13, 2016
Location is good and the well equipped rooms were spacious. Ideal for a few people sharing.
Comment from Hotel Management
May 18, 2016 by Sebel Chatswood, Hotel Management
Dear RubyK, Warm greetings from The Sebel Chatswood. I was delighted to note you enjoyed our convenient location and our spacious, well equipped apartments. We strive to provide sufficient space and other luxuries to our guests to ensure that they feel at home at The Sebel. Thank you again for your positive comments and for choosing to stay with us. We hope you will allow us the opportunity to welcome you again. Kind regards, Sandra Crisafi General Manager