The Star Grand Hotel and Residences Sydney

Photo gallery for The Star Grand Hotel and Residences Sydney

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Pool
Pool
Pool
Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Overview of The Star Grand Hotel and Residences Sydney

The Star Grand Hotel and Residences Sydney

5.0 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Business services
  • Parking available
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
80 Pyrmont Street, Pyrmont, NSW, 2009

Explore the area

  • Popular LocationStar Casino1 min walk
  • Popular LocationInternational Convention Centre Sydney14 min walk
  • Popular LocationSEA LIFE Sydney Aquarium15 min walk
  • AirportSydney, NSW (SYD-Kingsford Smith Intl.)31 min drive

Choose dates to view prices

About this area

Sydney

The Star Grand Hotel and Residences Sydney is located in Darling Harbour, a neighborhood in Sydney, and is in the entertainment district and on the waterfront. The area's natural beauty can be seen at Hyde Park and Bondi Beach, while SEA LIFE Sydney Aquarium and Luna Park are popular area attractions. Check out an event or a game at Qudos Bank Arena, and consider making time for Taronga Zoo, a top attraction not to be missed.

What's nearby

  • Star Casino - 1 min walk
  • Australian National Maritime Museum - 7 min walk
  • International Convention Centre Sydney - 14 min walk
  • SEA LIFE Sydney Aquarium - 15 min walk
  • King Street Wharf - 17 min walk

Getting around

  • Star City Light Rail Station - 2 min walk
  • Exhibition Centre Station - 14 min walk
  • Sydney Airport (SYD) - 31 min drive

Restaurants

  • Harlequin Inn - 3 min walk
  • Bar Zini - 3 min walk
  • Gallon - 3 min walk
  • Yuzu - 4 min walk
  • Tappo Osteria - 4 min walk

About this property

The Star Grand Hotel and Residences Sydney

Luxury Sydney hotel in Darling Harbour, walk to Star Casino
This hotel features a full-service spa, a casino, and a nightclub. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and a meeting room are onsite.
The Star Grand Hotel and Residences Sydney offers 480 accommodations with iPod docking stations and safes. Each accommodation is individually decorated. Tempur-Pedic beds feature down comforters and premium bedding. Televisions come with premium satellite channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

The spa is open daily.

Languages spoken

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (AUD 40 per night)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 24-hour room service

Things to do

  • Full-service spa
  • Nightclub
  • Shopping

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool sun loungers
  • Pool umbrellas

Spa

  • Massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • 312 casino gaming tables
  • 1500 casino slot machines
  • 3 casino VIP rooms
  • Casino (39558 square feet of space)
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Premium bedding
  • Tempur-Pedic bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • iPod dock
  • Pay movies
  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Cash is not accepted at this property

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Sauna
  • Spa tub
The following facilities are closed on Friday and Saturday:
  • Sauna
  • Spa tub

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 80.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: AUD 40 per night
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Astral Tower Star
Astral Tower Star Hotel Pyrmont
Astral Tower Star Pyrmont
Star Astral Tower
Astral Tower Hotel Pyrmont
Astral Tower Hotel
Astral Tower Pyrmont
Star Grand Hotel Sydney
Star Grand Hotel
Star Grand Sydney
Star Grand
Hotel The Star Grand, Hotel & Residences Sydney Pyrmont
Pyrmont The Star Grand, Hotel & Residences Sydney Hotel
Hotel The Star Grand, Hotel & Residences Sydney
The Star Grand, Hotel & Residences Sydney Pyrmont
Astral Tower Residences at The Star
Pyrmont Astral Tower and Residences Hotel
Hotel Astral Tower and Residences
Astral Tower and Residences Pyrmont
The Star Grand Hotel Residences Sydney
Astral Tower Residences at The Star
Astral Tower
The Star Grand Hotel and Residences Sydney Hotel Pyrmont
The Star Grand Hotel and Residences Sydney Hotel
The Star Grand Hotel and Residences Sydney Pyrmont
The Star Grand Hotel Residences Sydney
Astral Tower Residences at The Star
Astral Tower Residences
The Star Residences Sydney
The Star Residences Sydney
The Star Grand Hotel and Residences Sydney Hotel
The Star Grand Hotel and Residences Sydney Pyrmont
The Star Grand Hotel and Residences Sydney Hotel Pyrmont

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 671 out of 944 reviews
5 - Excellent 71%
Rating 4 - Good. 166 out of 944 reviews
4 - Good 18%
Rating 3 - Okay. 55 out of 944 reviews
3 - Okay 6%
Rating 2 - Poor. 29 out of 944 reviews
2 - Poor 3%
Rating 1 - Terrible. 23 out of 944 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing & at no extra cost we were upgraded , Thanks we had a wonderful time.
Stayed 1 night in Jun 2022

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
price was very competitive, quick and friendly check in, great room
Stayed 1 night in Jun 2022

2/5 Poor

Traveled with family and small children
Liked: Amenities
Rooms are nice, it was clear they didn’t have enough staff. Booked for 3 people, room was setup for 2, had to keep call housekeeping as they kept forgetting to replacing towels for 3. Had a terrace off our room, woke in mornings to find, idiot guests in rooms above had thrown the cigarette butts off their balconies. Obviously have not heard of bins. Breakfast was like being on a kids camp, with limited variety. Definitely not a 5star hotel.
Stayed 2 nights in Jun 2022

4/5 Good

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and accommodating staff. Wasn’t happy that I couldn’t pay once I checked out. Payment was direct debited upfront. Room was beautiful. Luxurious, Comfortable beds.
Stayed 1 night in Jun 2022