Exterior
Check availability

Reviews of ibis Styles Sydney Central

3 out of 5
ibis Styles Sydney Central
27 Wentworth Avenue, Sydney, NSW

Reviews

8.0

Very Good

Rating 10 - Excellent. 376 out of 1007 reviews" "
Rating 8 - Good. 387 out of 1007 reviews" "
Rating 6 - Okay. 125 out of 1007 reviews" "
Rating 4 - Poor. 73 out of 1007 reviews" "
Rating 2 - Terrible. 46 out of 1007 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

All good
Stayed 1 night in Apr 2024

6/10 Okay

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities
This is actually a nice hotel but the internet is awful. We were there for 5 days and most of the time the internet was unusable. We complained about it a few times and they reset it but it only worked for a few hours. Apparently it is an issue they are working on but it was never good the 5 days we were there. Other than that the place is really not bad at all.
Stayed 5 nights in Apr 2024

8/10 Good

Ricardo

Liked: Staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Mar 2024
Response from Sabin Moktan on Apr 9, 2024
Dear Ricardo,Greetings from the Ibis Styles Sydney Central,We very much appreciate your comments regarding your stay at our property. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sabin MoktanIbis Styles Sydney CentralNight Auditor

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
We love staying at the Ibis. Very good value for money. Efficient self check in. Tasty in-service fining. Modern and clean rooms. So handy to Circular Quay to walk or Uber. We will always look for an Ibis to stay in. Thank you.
Stayed 4 nights in Mar 2024
Response from Sabin Moktan on Apr 3, 2024
Dear Claire,Greetings from the Ibis Styles Sydney Central,We very much appreciate your comments regarding your stay at our property. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sabin MoktanIbis Styles Sydney CentralNight Auditor

8/10 Good

Marthinus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The management was very helpful to accommodate us after Expedia failed to send through our booking to them. Clean basic room. Unfortunately the pub across the road is very noisy on weekends.
Stayed 3 nights in Mar 2024
Response from Sabin Moktan on Mar 30, 2024
Dear Marthinus,Greetings from the Ibis Styles Sydney Central,We very much appreciate your comments regarding your stay at our property. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sabin MoktanIbis Styles Sydney CentralNight Auditor

8/10 Good

Jodie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot
Stayed 1 night in Mar 2024
Response from Sabin Moktan on Mar 27, 2024
Dear Jodie,Greetings from the Ibis Styles Sydney Central,We very much appreciate your comments regarding your stay at our property. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sabin MoktanIbis Styles Sydney CentralNight Auditor

10/10 Excellent

Sung-eun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very centrally located
Stayed 1 night in Mar 2024
Response from Sabin Moktan on Mar 27, 2024
Dear Sung-eun,Greetings from the Ibis Styles Sydney Central,We very much appreciate your comments regarding your stay at our property. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sabin MoktanIbis Styles Sydney CentralNight Auditor

6/10 Okay

Elvira

Liked: Cleanliness, staff & service
Shower door needs fixing. Bathroom door hard to open
Stayed 4 nights in Mar 2024
Response from Sabin Moktan on Mar 19, 2024
Dear Elvira,Greetings from the Ibis Styles Sydney Central,Thanks for taking the time to tell us about your experience at the ibis Styles Sydney Central. We are happy to learn that you had an overall good stay. However, we are also aware that we did not provide you with a memorable experience; please allow us to express our sincerest apologies.At Ibis Styles, we are working tirelessly to provide a superior service experience for all our most loyal guests; therefore, your feedback is very important to us. We have passed your feedback to our team to understand what happened.Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate the time taken to share your concerns, if you decide to visit Sydney again, please do get in touch, and we will strive to better assist you this time.Sincerely,Sabin MoktanIbis Style Sydney centralNight Auditor

10/10 Excellent

Luigi, Miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
God location
Stayed 8 nights in Mar 2024
Response from Sabin Moktan on Mar 19, 2024
Dear Luigi,Greetings from the Ibis Styles Sydney Central,We very much appreciate your comments regarding your stay at our property. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sabin MoktanIbis Styles Sydney CentralNight Auditor

6/10 Okay

Dennis

Liked: Staff & service
Very basic hotel at $250/nt. No gym other than a poor one at a nearby hotel. The room didn't Ven have a toaster. Small fridge with broken door tray so nothing stayed in place. The shower tiles need new grout. Mediocre at best
Stayed 4 nights in Mar 2024
Response from Sabin Moktan on Mar 19, 2024
Dear Dennis,Greetings from the Ibis Styles Sydney Central,Thanks for taking the time to tell us about your experience at the ibis Styles Sydney Central. We are happy to learn that you had an overall good stay. However, we are also aware that we did not provide you with a memorable experience; please allow us to express our sincerest apologies.At Ibis Styles, we are working tirelessly to provide a superior service experience for all our most loyal guests; therefore, your feedback is very important to us. We have passed your feedback to our team to understand what happened.Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate the time taken to share your concerns, if you decide to visit Sydney again, please do get in touch, and we will strive to better assist you this time.Sincerely,Sabin MoktanIbis Style Sydney centralNight Auditor

8/10 Good

Nicola

Traveled with partner
Liked: Cleanliness, staff & service
Have stayed here multiple times because of the great location. Rooms are clean. Our shower was a bit average. We went to the hotel bar for happy hour and the guy working was friendly and made great cocktails :)
Stayed 1 night in Mar 2024
Response from SM on Mar 12, 2024
Dear Nicola,Greetings from the Ibis Styles Sydney Central,We very much appreciate your comments regarding your stay at our property. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,SabinThe team of the Ibis Styles Sydney Central

8/10 Good

Pratap

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable rate and good location
Stayed 2 nights in Mar 2024
Response from SM on Mar 12, 2024
Dear Pratap,Greetings from the Ibis Styles Sydney Central,We very much appreciate your comments regarding your stay at our property. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,SabinThe team of the Ibis Styles Sydney Central

4/10 Poor

TESS

Traveled with partner
Disliked: Staff & service, property conditions & facilities
The hotel room bathroom was outdated, requires a redo and was small. We were double charged by the hotel (we didn’t realise until checking out) and when we pointed this out to staff, there initial response was ‘you should have told us when you were checking in’.
Stayed 1 night in Mar 2024
Response from Sabin Moktan on Mar 9, 2024
Dear Tess,Greetings from the Ibis Styles Sydney Central,Thanks for taking the time to tell us about your experience at our property. We are very disappointed to learn that we did not provide you with a memorable experience; please allow us to express our sincerest apologies.At Ibis Styles, we are working tirelessly to provide a superior service experience for all our guests; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate the time taken to share your concerns, if you decide to visit Sydney again, please do get in touch, and we will strive to better assist you this time.Sincerely,Sabin MoktanThe team of the Ibis Styles Sydney Central

4/10 Poor

MD Muqitur

Disliked: Cleanliness, property conditions & facilities
not nice
Stayed 2 nights in Mar 2024
Response from SM on Mar 9, 2024
Dear MD Muqitur,Greetings from the Ibis Styles Sydney Central,Thanks for taking the time to tell us about your experience at our property. We are very disappointed to learn that we did not provide you with a memorable experience; please allow us to express our sincerest apologies.At Ibis Styles, we are working tirelessly to provide a superior service experience for all our guests; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate the time taken to share your concerns, if you decide to visit Sydney again, please do get in touch, and we will strive to better assist you this time.Sincerely,Sabin MoktanThe team of the Ibis Styles Sydney Central

8/10 Good

edwin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
all was ok
Stayed 3 nights in Feb 2024
Response from Ibis Styles Sydney Central Team on Mar 5, 2024
Hi edwin,We very much appreciate your comments regarding your stay at the ibis Styles Sydney Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ibis Styles Sydney Central Team

4/10 Poor

Paul

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very noisy with guest room doors slamming all night and early morning - many airline crews stay in this hotel and clearly they don't care about waking up other guests when they are checking in or checking out. Possibly hotel staff also slamming doors as were next to a staircase and utility room. Secondly the room sizes are all different and the one we were allocated was smaller than usual - so we were tripping over each other. Erratic hot water in the shower. The checkin was totally stressed with our booking "lost" and it took best part of an hour to complete. Overall not good value for money.
Stayed 3 nights in Feb 2024
Response from Ibis Styles Sydney Central Team on Mar 5, 2024
Hi Paul,Thank you for taking the time to tell us about your experience at the ibis Styles Sydney Central. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Regards

4/10 Poor

jason

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It was a bad experience no one ever answers when you call down to reception desk. Service is slow
Stayed 2 nights in Feb 2024
Response from Ibis Styles Sydney Central Team on Mar 5, 2024
Hi jason,Thank you for taking the time to tell us about your experience at the ibis Styles Sydney Central. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Regards

2/10 Terrible

devi

Stayed 3 nights in Feb 2024
Response from Sabin Moktan on Mar 27, 2024
Dear Devi,Greetings from the Ibis Styles Sydney Central,Thanks for taking the time to tell us about your experience at our property. We are very disappointed to learn that we did not provide you with a memorable experience; please allow us to express our sincerest apologies.At Ibis Styles, we are working tirelessly to provide a superior service experience for all our guests; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate the time taken to share your concerns, if you decide to visit Sydney again, please do get in touch, and we will strive to better assist you this time.Sincerely,SabinThe team of the Ibis Styles Sydney Central

8/10 Good

Jason

Traveled with partner
Liked: Cleanliness
It was good hotel. Clean and today and perfect for our stay. Just one issue - the wifi internet was not good. We couldn't connect on any device and tried to call reception on several occasions and got no response.
Stayed 1 night in Feb 2024
Response from Ibis Styles Sydney Central on Mar 5, 2024
Dear Jason,Greetings from the Ibis Styles Sydney Central,We very much appreciate your comments regarding your stay at our property. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please accept my sincerest apologies for your troubles with Wi-Fi. I am putting my team to investigate this issue and resolve it as quickly as possible.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,The team of the Ibis Styles Sydney Central

6/10 Okay

Danny, Aiea

Liked: Cleanliness, staff & service
Stayed 6 nights in Feb 2024
Response from ND on Feb 24, 2024
Dear Mr. Danny,Greetings from the Ibis Styles Sydney Central,Thanks for taking the time to tell us about your experience at the ibis Styles Sydney Central. We are aware that we did not provide you with a memorable experience; please allow us to express our sincerest apologies.At Ibis Styles, we are working tirelessly to provide a superior service experience for all our most loyal guests; therefore, your feedback is very important to us. Our property is undergoing exciting renovations over the next 12 months. Hence, we can serve better our guests. We appreciate the time taken to share your feedback, if you decide to visit Sydney again, please do get in touch, and we will strive to better assist you this time.Sincerely,

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Excellent refurbishment under new ownership. Clean and quiet. Breakfast is good value for money. Would be 5 star except that reception seemed unable to understand my booking when I extended it and at one point locked me out of my room despite me telling them I was staying another night the previous day.
Stayed 1 night in Feb 2024
Response from ND on Feb 24, 2024
Dear ,Greetings from the Ibis Styles Sydney Central,We very much appreciate your comments regarding your stay at our property. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,The team of the Ibis Styles Sydney Central

10/10 Excellent

Jacqueline

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly, the hotel was clean and super comfortable. Very convenient location
Response from ND on Feb 24, 2024
Dear Ms. Jac,Greetings from the Ibis Styles Sydney Central,We very much appreciate your comments regarding your stay at our property. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,The team of the Ibis Styles Sydney Central

10/10 Excellent

Tariel

Stayed 2 nights in Jan 2024
Response from Sabin Moktan on Mar 27, 2024
Dear Tariel,Greetings from the Ibis Styles Sydney Central,We very much appreciate your comments regarding your stay at our property. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sabin MoktanIbis Styles Sydney CentralNight Auditor

10/10 Excellent

Ian R

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet hotel. Great breakfast
Stayed 2 nights in Jan 2024
Response from Ibis Styles Sydney Central Team on Jan 28, 2024
Hi Ian,We very much appreciate your comments regarding your stay at the ibis Styles Sydney Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ibis Styles Sydney Central Team

6/10 Okay

Uriel Adolfo Martinez

Business traveler, Traveled with partner
Liked: Staff & service
All the staff are friendly and nice, however, we had an inconvenience with the fire alarms.
Stayed 3 nights in Jan 2024
Response from Ibis Styles Sydney Central Team on Jan 29, 2024
Hi Uriel,Thank you for sharing your feedback regarding your stay at ibis Styles Sydney Central. We sincerely apologize that your experience did not meet your expectations. At ibis Styles, we are committed to delivering a superior service to all our guests, and your input is highly valued.We understand the inconvenience caused by the fire alarm, and we want to emphasize that the safety of our guests and team members is our top priority. Unfortunately, such incidents are beyond our control, but we appreciate your understanding in ensuring the well-being of everyone.Please be assured that we are taking the necessary steps to address the issue and implement measures to prevent any similar occurrences in the future. Your feedback is instrumental in helping us improve, and we appreciate your patience and understanding.Best regards,The Team at ibis Styles Sydney Central

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, clean, safe and easy on the buget
Yet another trip staying here. Central, convenient, and safe. Oh! And they changed the old carpets! That is a very welcome change.
Stayed 2 nights in Jan 2024
Response from Ibis Styles Sydney Central Team on Jan 28, 2024
Hi stacey,We very much appreciate your comments regarding your stay at the ibis Styles Sydney Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ibis Styles Sydney Central Team

10/10 Excellent

Christina

Traveled with group
Liked: Property conditions & facilities
Stayed 7 nights in Jan 2024
Response from Ibis Styles Sydney Central on Jan 16, 2024
Dear Christina,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ibis Styles Sydney Central Team

8/10 Good

sheena

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s in a reasonable walking distance from the Museum Station, closeish to Central Station. The room was very good, very little outside noise being on the 12th floor, with a few bars in the area this was quite surprising. Breakfast buffet is ok, coffee machine was a hit with the kids getting their hot chocolate. Room service didnt’t have much choice as it was basically the menu from the Japanese restaurant downstairs. We would stay here again
Stayed 3 nights in Jan 2024
Response from Ibis Styles Sydney Central on Jan 16, 2024
Dear sheena,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ibis Styles Sydney Central Team

8/10 Good

Rodger

Stayed 2 nights in Jan 2024
Response from Ibis Styles Sydney Central on Jan 16, 2024
Dear Rodger,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ibis Styles Sydney Central Team

8/10 Good

Christine

Liked: Cleanliness
Easy check in, room was clean and had all I needed. Bathroom is small but functional. The bathroom sink was very slow to drain, I would have pointed that out to staff, but I saw none
Stayed 1 night in Jan 2024
Response from Ibis Styles Sydney Central on Jan 16, 2024
Dear Christine,Thank you for taking the time to tell us about your experience at the ibis Styles Sydney Central. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. RegardsIbis Styles Sydney Central Team

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Ibis Styles Sydney Central Team on Jan 14, 2024
Dear Guest,We very much appreciate your comments regarding your stay at the ibis Styles Sydney Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ibis Styles Sydney Central Team

8/10 Good

Frederick

Liked: Property conditions & facilities
Convenient location and relatively quiet. Rooms could be a bit cleaner.
Stayed 4 nights in Jan 2024
Response from Ibis Styles Sydney Central on Jan 16, 2024
Dear Frederick,Thank you for taking the time to tell us about your experience at the ibis Styles Sydney Central. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. RegardsIbis Styles Sydney Central Team

10/10 Excellent

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Highly recommend
Stayed 1 night in Jan 2024
Response from Sabin Moktan on Jan 14, 2024
Dear Gregory,Greetings from the Ibis Styles Sydney Central,We very much appreciate your comments regarding your stay at our property. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sabin MoktanIbis Styles Sydney Central Night Auditor

6/10 Okay

Albert Raymond

Traveled with family
no soaps in the showers
Stayed 2 nights in Jan 2024
Response from Sabin Moktan on Jan 14, 2024
Dear Albert Raymond,Greetings from the Ibis Styles Sydney Central,Thanks for taking the time to tell us about your experience at the ibis Styles Sydney Central. We are happy to learn that you had an overall good stay. However, we are also aware that we did not provide you with a memorable experience; please allow us to express our sincerest apologies.At Ibis Styles, we are working tirelessly to provide a superior service experience for all our most loyal guests; therefore, your feedback is very important to us. We have passed your feedback to our team to understand what happened.Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate the time taken to share your concerns, if you decide to visit Sydney again, please do get in touch, and we will strive to better assist you this time.Sincerely,Sabin MoktanIbis Style Sydney Central Night Auditor

8/10 Good

Léa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative point is the WiFi that doesn’t work very well
Stayed 4 nights in Jan 2024
Response from Sabin Moktan on Jan 14, 2024
Dear Lea,Greetings from the Ibis Styles Sydney Central,We very much appreciate your comments regarding your stay at our property. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sabin MoktanIbis Styles Sydney Central Night Auditor

8/10 Good

Noel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location with easy access to public transport, plenty of dining options nearby Shower had some mold in the grout
Stayed 2 nights in Jan 2024
Response from Ibis Styles Sydney Central on Jan 9, 2024
Dear Noel,Thank you for taking the time to share your feedback. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope to welcome you back to our hotel very soon!Sincerely,Ibis Styles Sydney Central Team

8/10 Good

Hamidreza

Stayed 1 night in Jan 2024
Response from Ibis Styles Sydney Central Team on Jan 28, 2024
Hi Hamodreza,We very much appreciate your comments regarding your stay at the ibis Styles Sydney Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ibis Styles Sydney Central Team

10/10 Excellent

Nicky

Stayed 3 nights in Jan 2024
Response from Ibis Styles Sydney Central on Jan 9, 2024
Dear Nicky,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ibis Styles Sydney Central Team

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 6 nights in Dec 2023
Response from Ibis Styles Sydney Central on Jan 9, 2024
Dear Lorraine,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ibis Styles Sydney Central Team

8/10 Good

Deirdre

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location and nice quiet room. Good breakfast deal on site. Disappointed that there was no bedside table on one side of queen bed. Check in desk has nowhere to easily write on check in form, and is quite cramped.
Stayed 1 night in Jan 2024
Response from Ibis Styles Sydney Central on Jan 9, 2024
Dear Deirdre,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ibis Styles Sydney Central Team

10/10 Excellent

Fredrik Heggeset

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Comfortable and good location. Friendly staff. Such a lovely touch to get a bottle of bubbles for NYE too!
Stayed 2 nights in Dec 2023
Response from Ibis Styles Sydney Central on Jan 9, 2024
Dear Fredrik,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ibis Styles Sydney Central Team

8/10 Good

Natkrita

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stay during new year, the location is closed to China town, world square etc… Room is in fair condition for its age and good for noise proof. We don’t really hear any noise from next door or outside. From airport train station and get off at museum station, then walk for around 10 mins. If you travel with at least 2 people, taking Uber is cheaper than train.
Stayed 5 nights in Dec 2023
Response from Sabin Moktan on Jan 3, 2024
Dear Natkrita,Greetings from the Ibis Styles Sydney Central,We very much appreciate your comments regarding your stay at our property. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sabin MoktanIbis Styles Sydney Central Night Auditor

6/10 Okay

Meagan

Disliked: Staff & service, property conditions & facilities
The TV was broken and I rang reception to ask for it to be fixed. The reception said nobody could look at it until the morning. I replied we were only there overnight and would be checking out in the morning so this was not a good solution. The person on reception replied they would see what they could do and send someone up. Nobody came. It was quite a disappointing experience.
Stayed 1 night in Dec 2023
Response from Ibis Styles Sydney Central on Jan 8, 2024
Dear Meagan,Thank you for taking the time to tell us about your experience at the ibis Styles Sydney Central. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. RegardsIbis Styles Sydney Central Team

8/10 Good

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and accommodating, rooms were a good size and the kitchenette was a bonus. Some facilities were not available as it was over 2 public holidays. Good location only 10 minute walk to most public transport.
Stayed 4 nights in Dec 2023
Response from Ibis Styles on Dec 28, 2023
Dear Ms. Julie,Greetings from the Ibis Styles Sydney Central,We very much appreciate your comments regarding your stay at our property. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,The team of the Ibis Styles Sydney Central

10/10 Excellent

armando

Liked: Cleanliness, staff & service, property conditions & facilities
Response from ND on Feb 24, 2024
Dear ,Greetings from the Ibis Styles Sydney Central,We very much appreciate your comments regarding your stay at our property. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,The team of the Ibis Styles Sydney Central

10/10 Excellent

lili

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has been recently renovated and everything is new. Location is good and easy to get around by foot or public transport. No parking onsite. We are lucky to get early access to the room and drop our luggages. The front desk staff is helpful. Room is clean.
Stayed 1 night in Dec 2023
Response from Ibis Styles on Dec 23, 2023
Dear Ms. Lili,Greetings from the Ibis Styles Sydney Central,We very much appreciate your comments regarding your stay at our property. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,The team of the Ibis Styles Sydney Central

8/10 Good

Aarne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well located. Clean and comfortable.
Stayed 2 nights in Dec 2023
Response from Ibis Styles on Dec 22, 2023
Dear Mr./Ms. Aarne ,Greetings from the Ibis Styles Sydney Central,We very much appreciate your comments regarding your stay at our property. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,The team of the Ibis Styles Sydney Central

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Dec 2023
Response from Ibis Styles on Dec 22, 2023
Dear Mr. Phillip,Greetings from the Ibis Styles Sydney Central,We very much appreciate your comments regarding your stay at our property. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,The team of the Ibis Styles Sydney Central

10/10 Excellent

jiazhong

Stayed 3 nights in Dec 2023
Response from Feras Ahmad on Jan 14, 2024
Hi Jiazhong,We very much appreciate your comments regarding your stay at the ibis Styles Sydney Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ibis Styles Sydney Central Team

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
...
Stayed 1 night in Dec 2023
Response from Ibis Styles on Dec 22, 2023
Dear Mr./Ms. Brett,Greetings from the Ibis Styles Sydney Central,We very much appreciate your comments regarding your stay at our property. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,The team of the Ibis Styles Sydney Central