Very nice staff, perfect location walkable from Chinatown, restaurants, and train and bus stops.
The room itself was smaller than expected - barely enough space to open the door and the bed took up the entire room. Being on the 3rd floor, the window provided no sunlight or view, as it looked directly at brick walls in all directions that were all within arm's reach.
When room cleaning was asked for, they only changed bed sheets and gave new towels - no fresh toiletries, toilet paper, or tissues provided, and the floor (what little of it there was) was not vacuumed.
The provided mini fridge did not get cold (even at the coldest setting), and the fridge door was warm (almost hot)to the touch. The fridge also appeared to not have been cleaned out since the last tenant, as there was a small carton of milk in there.
The room was also right outside the elevator, and you could hear the elevator motors as it zoomed up and down the hotel at all hours.