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Reviews of Alla Giudecca

3 out of 5
Alla Giudecca
Via Alagona 52, Ortigia, Syracuse, SR

Reviews

8.4

Very Good

Rating 10 - Excellent. 103 out of 229 reviews" "
Rating 8 - Good. 76 out of 229 reviews" "
Rating 6 - Okay. 31 out of 229 reviews" "
Rating 4 - Poor. 16 out of 229 reviews" "
Rating 2 - Terrible. 3 out of 229 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Nina

Traveled with family
Liked: Cleanliness
Very ancient building had both ambiance and charm but also some drawbacks like stairs and noise echoes. Very unique accommodation in superb location.
Stayed 2 nights in Mar 2024

10/10 Excellent

Darryl

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is easily one of the most charming and wonderful hotel stays that we have had in years. We would not only stay here again, but highly recommend it. We chose and paid more for room 12, which I highly recommend. It felt like am apartment with three rooms rather than just a hotel stay - it had ocean views from two rooms. The location is A .
Stayed 3 nights in Mar 2024

10/10 Excellent

Lin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Free upgrade is wonderful
Stayed 2 nights in Jan 2024

8/10 Good

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and well equipped in an ancient villa like atmosphere (used to be the Jewish public baths still visible in the ground floor). At night (no staff to refer to) we could never figure out how to heat the room, so spent a rather cold December night.
Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
We had a great stay at Alla Giudecca. It's very well located and had a nice ambiance. Breakfast was great and communication easy. The concierge helped us figure out parking and upgraded us to a larger room because it happened to be available. The beds are rather firm, but the spaces are charming and the hotel is just steps away from the water and many of the sights and restaurants. Highly recommend taking a tour of the Jewish baths on site if you have the chance.
Stayed 2 nights in Nov 2023

4/10 Poor

Michelle

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
My room was so far from the front desk down an alley with limited wifi. I asked them to move me the 2nd day. The bathroom had mold in the shower and the kitchenette needed updating. The blowdryer was broken and the mirror was old. This has a great potential for a hotel but needs updating. The room was big and could have been 2 rooms.
Stayed 4 nights in Aug 2023

10/10 Excellent

Paul

Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Rosemarie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
If you like rustic and history, this is undoubtedly the place for you. We loved it. Your neighbors are local people and you feel completely immersed in the local experience. The jewish baths were a plus, although we felt the charge for a 20 minute dissertation seemed a bit steep ( 7 Euros) The buffet breakfast was worth the convenience, light but pleasing enough. Our beddings and pillows was like lying down and smelling down feathers! This is how we sleep at home, and never, ever get down beddings in any hotel or bnb. The staff, especially Jess were very helpful. They let us check in early and put us in a room that didnt require climbing steps, since my husband had a fairly recent knee surgery. I would absolutely stay at this place again! There are restaurants near by and everything is in walking distance. Wear comfortable shoes. Ortigia is mostly old cobblestones.
Stayed 3 nights in Jun 2023

10/10 Excellent

Tom

Liked: Cleanliness, room comfort
Island stay
Comfortable room with nice patio and view, nice breakfast to start the day and primo location. Easy walk to visit the island.
Stayed 2 nights in May 2023

4/10 Poor

MARIANA

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
I wouldn't recommend this place. It's an apartment, the rooms and bathroom are in the second floor, which has a very low ceiling, if you are 1,75m or more you can't walk standing up straight without hitting your head! The shower had no effectively box, so all the bathroom gets wet. The external window of the main bedroom was broken, and there was no black-out curtain, so we have sunlight in very early in the morning. The breakfast could have more fresh fruits once it's a hotel in Sicily! Also the bread was over 9h20 and there was no refill! They call this a hotel, but the reception is there only for a few hors a day and they can't help you even to call a cab!

10/10 Excellent

Anatole

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
This is a one-of-a-kind hotel - a unique historic building with suites, balconies and historic common/dining areas, a short walk from the Duomo.
Stayed 2 nights in Sep 2022

10/10 Excellent

patty

Stayed 2 nights in Sep 2022

6/10 Okay

Tracey

Stayed 1 night in Aug 2022

10/10 Excellent

Lynne

Stayed 1 night in Jun 2022

6/10 Okay

stewart

Traveled with partner
The reception was good and welcoming. Our room was large and comfortable but a bit shabby. It was good to have a balcony. Breakfast was disappointing, in terms of choice. Americano coffees were made using instant coffee - not what we expected in Sicily!!!
Stayed 3 nights in May 2022

10/10 Excellent

Pawel, Stamford

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super nice staff. Excellent location, delicious breakfast. No complaints at all. I recommend a lot to anybody.
Stayed 2 nights in May 2022

2/10 Terrible

Teresa

Traveled with family
Disliked: Cleanliness, room comfort
It was absolutely horrible. The staff were rude. When I asked for a new quilt because the one in our room was dusty they replied.
Stayed 1 night in Oct 2020

10/10 Excellent

Richard

Liked: Cleanliness, room comfort
Bursting With History And Charm
On our 7th visit to Ortiigia we could not book our usual preferred hotel and I remembered a friend had stayed here and so we booked. A converted Palazzo built around a courtyard it also houses, in a basement, what is probably the oldest Mikvah in Europe. The rooms are large and airy, ours was a small suite with a living room, compleate with a stone fire place, and terrace with views across the rooftops to the sea. Very clean and comfortable, the whole building oozes charm and history. Two things to remember: There are no lifts (stairs are quite steep) and the property cannot be approached by a car. The nearest point to be reached is about a 50 meter walk. Service is polite, friendly and with a smile and we will certainly return.
Stayed 2 nights in Oct 2020

10/10 Excellent

Richard

Liked: Cleanliness, room comfort
Stay Surrounded By History
This is our 7th trip to Ortigia but our 1st stay here. We will be sure to return
Stayed 1 night in Oct 2020

10/10 Excellent

Traveler, New york

Traveled with partner
Liked: Cleanliness, amenities
Great choice! You can pay 4 laundry—friendly staff
Stayed 3 nights in Jan 2020
Response from STAFF on Feb 3, 2020
Thanks a lot :-)

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Not Without Charm, Lacking Comfort & Hospitality
Good location & ambiance, but a long walk to room & many stairs to climb. Very good breakfast in nice dining room. We wanted 2 twin beds but got 1 double + 2 small cots. As one of us had an injury, it wasn't safe to stay in upstairs bedroom so was told the 2 cots below were daybeds. These turned out to be horribly lumpy without any support even to sit on. My friend suffered 2 miserable nights. The air conditioner did not work. Unable to connect wifi. Left phone charger & adapter in room, but when I contacted hotel was told it was not found. Receptionist not very friendly at check in.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to all. Charming units in quaint courtyard. Lovely breakfast. Convenient “valet” service to take care of your car. No place to park near property.
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveler

Stayed 3 nights in Sep 2019

8/10 Good

Jean-Philippe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice staff, lovely building and atmosfhere
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service, property conditions & facilities
Location is excellent. Property is genuine, not fake. Ortigia is a wonderful location. Breakfast a bit limited in selection of foods.
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

6/10 Okay

JK, NJ

Traveled with family
Disliked: Staff & service, amenities
Charming old building, good breakfast and a good walkable location. Very hard to find, AC problems, no tissues or soap, had to drag luggage up many steps - no elevator, shower is too small to move in, and only 2 inconveniently located electric outlets in the room. Also, the desk attendant was very rude at checkout and calling for our car so we could leave. Parking is a disaster.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Stayed 4 nights in May 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in May 2019

10/10 Excellent

Mariano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect place to stay at.
This place was so clean and spacious! The views were amazing and walking distance to the centre as well as the sea, restaurants and many shops! A perfect place to stay at.
Stayed 1 night in Apr 2019

6/10 Okay

Jaime

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
An OK stay.
We booked months in advance to the be told 2 days before that they were overbooked and that they had moved us to a hotel close by, however when we looked it was cheaper than what we’d paid for. I spoke to the hotel and all of a sudden they had room for us in an apartment which was lovely. Restaurant staff in the morning were unfriendly and we had to ask for a table to be cleaned for us which appeared to be an inconvenience. Reception staff were busy on phones and we were a bit concerned that when we asked for our passports back they were just laid behind reception and we pointed to them and they were just handed to us without anyone even checking if they were actually ours. We’ve stayed in Ortigia before and wouldn’t go back to this place.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Traveled with partner
Artisan hotel, retaining all its period features with spacious, comfortable rooms . Lovely breakfast; 'squeeze' your own orange juice - a nice touch. Staff couldn't have been more helpful; will definitely return.
Stayed 1 night in Apr 2019

10/10 Excellent

Margaret, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property for its original unspoilt, tasteful character and the spaciousness of our apartment. The excellent breakfasts included superb homemade Greek yogurt, Grandma’s orange jam, delicious Sicilian chocolate cake and ricotta biscuit rolls. The staff in the breakfast room were very helpfuf and friendly as were all the people on reception. The location is perfect; quiet and convenient to explore all areas of Ortigia.
Stayed 7 nights in Nov 2018

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Allla Guidecca building is under construction, which takes away from it’s beauty. Room was comfortable, but no view. Breakfast was very nice.
Stayed 2 nights in Sep 2018
Response from The Staff on Oct 22, 2018
Thanks for your feedback! Best Regards

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Nothing special but no complaints
The hotel is clean and in a nice/interesting section of Ortigia. The hotel itself has a nice look and feel. The room was spacious and clean but the beds (two put together to form a larger bed) are uncomfortable and the WiFi spotty. Free breakfast is fine (caffe, yogurt, fruit, eggs, juice, pastry, etc.) and the courtyard is very nice to have an apertivo (albeit a slightly overpriced one). All and all it’s perfectly fine but the next time we are in Ortigia we will look elsewhere as there a better hotels at this price point.
Stayed 4 nights in Sep 2018

10/10 Excellent

David, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a beautiful hotel in a tastefully modernized medieval building. The staff were helpful, the room was lovely, and the breakfast was good. The location, right in the heart of Ortigia, is excellent.
Stayed 2 nights in Sep 2018

10/10 Excellent

Liz, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely little aparthotel in Ortiga
Had a great night staying here, very helpful staff, great location in Ortiga, near to the sea, across the alley from a cool cocktail bar, and round the corner form everything of interest in Ortiga. It was quiet and lovely, but watch the step form the reception to the breakfast room! In terms of accommodation, the bedroom felt very cool and whilst there was a TV in the bedroom nothing in the sitting area, although if you wanted to sit in the hotel there were fantastic rooms to sit in, so not a difficulty if you want to spend a night in...but why would you with so much to see and do nearby? We went to the central square, various churches, and various shops and bars and to the fab daVinci and Archimedes exhibition. In terms of accommodation more generally, the shower was a little 'antique' but a fair pressure and clean, and the staff were extremely helpful. Breakfast was a good typical Italian affair with meats, cheeses and many breads, and they got me gluten free bread which helped make this better than the overly greasy or fruit only affair I normally have. Overall I would go back and really do recommend this hotel.
Stayed 1 night in Jun 2018
Response from Lo Staff on Aug 1, 2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Corteous staff, great location.
The staff was very friendly and corteous. The morning breakfast, which is included, was excellent -- awesome cannoli. Good facilities made the stay quite stress-free. The site itself is a piece of local history, at the heart of Jewish quarters. It is a walking distance from all the main attractions in Ortigia.
Stayed 1 night in Jun 2018
Response from Lo Staff on Aug 1, 2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Julie, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff here was very helpful and helped us book a rental car. However they were also very busy. The room was comfortable and well furnished. The street was narrow so the only noise came from motorcycles. This section of the city was an easy walk to the main square and there were many shops and a promenade along the coast close by. The lobby was comfortable and houses many artifacts from the historic mikva in the structure. Breakfast was good.
Stayed 3 nights in May 2018

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
The hotel is quaint and lovely. It is located in a great place. We lost our luggage for three days and they sent us a goodie package with champagne and limoncello. The only disappointment is the breakfast that doesn't have any warm items.
Stayed 6 nights in Jun 2018
Response from Lo Staff on Aug 1, 2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! We hope tosee you again...

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
This was a real disappointment. It was dirty, the bathroom in particular, and the staff was unhelpful. The location is ok, but not nicest as you have to walk through deserted streets to go back after dinner. Really surprised that it had positive reviews.
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good, interesting area, very good breakfasts, we liked the breakfast room and having a balcony and cooker in our rooms. There was a power cut and I think it is a problem the hotel being unmanned during late evenings & nights The hotel gave helpful info re transport and booked a very good taxi service for us. The hotel staff were all very friendly & helpful .
Stayed 7 nights in Apr 2018

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plenty of character
A fine facility in the historic Jewish Quarter of Siracusa. It has plenty of character, and each of the rooms is unique. We had the top floor attic room. Front desk and breakfast operation is a bit disorganized. The one downside is the difficulty of getting to the hotel if you are arriving by car. You have to park at the entrance to the island. We went to the parking lot we thought was allocated for hotel parking, but it turned out to be the short term lot and cost us one third the cost of the room per day. They need to be clearer about this.

6/10 Okay

Verified traveler

Disliked: Room comfort
Nice hotel with a non working air conditioner
Hotel is well situated and is really nice and cozy, however air conditioning unit in one of the bedrooms didn't work, we complained, but it was not fixed. The bathroom was dark, some lightbalbs were off, water pressure inconsistent. breakfast was limited.
Stayed 2 nights in Aug 2017

8/10 Good

pina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location except it was difficult to find parking. Breakfast was very good and service was fine.
Stayed 2 nights in Jul 2017