Ratings based on 1,257 Verified Reviews

3.7 out of 5
77% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Connecticut

Book blind

Posted Mar 6, 2017
Pros: Not much. room was OK, quiet climate control, good TV and WiFi, bed OK.
Cons: Lobby totally under construction. Check in counter was a card table with folding chair. Staff, when available was fine.
Location: Easy access, right off interstate. This is hotel ally, must drive to shop
This hotel is under complete renovation. Lobby, halls a mess. Room was fine, comfortable, but construction noises during working day excessive. Breakfast was half set up then ignored, no staff available. Stay away until renovations completed
4 out of 5
by A verified traveler

Posted Feb 21, 2017 on Hotels
Brand new rooms. comfy beds. ice machine on 3rd and 4th floor not working. breakfast the saddest thing ever
5 out of 5
by Jason

This traveler left a rating score only Posted Feb 20, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 12, 2017
Hotel is being renovated. What is done is very nice. The room was completely new except the tub was the old fixture just painted. Rooms are small but served the 4 of us well especially considering the reasonable price. Breakfast was all cold foods. Danish- cereal- yogurt and bagels. The instant oatmeal was only warm item that I remember. Great staffthat was very accommodating!
4 out of 5
Recommended
for Everyone
by A verified traveler from Abuja, Nigeria

Easily accessible from major roads

Posted Feb 11, 2017
Most helpful and friendly staff. Comfortable bed, slept like a kid
4 out of 5
Recommended
for Everyone
by A verified traveler from Buffalo NY

Renovated rooms, clean, safe

Posted Feb 11, 2017
The room i stayed in was very nice, clean and bed is good. Free breakfast is so-so but its ok. Did not expect much out of breakfast anyway. Will stay here again.
3 out of 5
Recommended
for Everyone
by A verified traveler from new york

It was close to some restaurants

Posted Feb 10, 2017
It was just very chill. If your looking for something cheap go here. It's not bad truthfully.
4 out of 5
Recommended
for Everyone
by A verified traveler from Montreal, QC

Posted Feb 6, 2017
Pros: Clean room, bathroom, the hotel staff is very polite and friendly.
Nice hotel, near downtown Syracuse, friendly staff. We got the chance of having one of the remodel room and everything was lights out.
1 out of 5
by A verified traveler

worst hotel experience ever

Posted Feb 2, 2017 on Hotels
The hotel is a complete disaster and should not be open. There are teams of construction workers throughout the hotel. My toilet leaked and the hotel was filthy. Do not stay here.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 2, 2017 on Orbitz
Comfy but not many options for breakfast. I would come back but with food.