Candlewood Suites - Syracuse Airport, an IHG Hotel

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In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes

Overview of Candlewood Suites - Syracuse Airport, an IHG Hotel

Candlewood Suites - Syracuse Airport, an IHG Hotel

2.5 out of 5

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet friendly
  • Free airport shuttle
  • Air conditioning
  • Kitchen

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Sheets and towels washed at 140°F
5414 South Bay Road Town of Salina, North Syracuse, NY, 13212

Explore the area

  • AirportSyracuse, NY (SYR-Hancock Intl.)3 min drive
  • Popular LocationOneida Shores Park14 min drive
  • Popular LocationOld Erie Canal Historic State Park15 min drive
  • Popular LocationGreen Lakes State Park19 min drive

Choose dates to view prices

About this area

North Syracuse

Located in North Syracuse, Candlewood Suites - Syracuse Airport, an IHG Hotel is in the business district and near the boardwalk. Cicero Historical Society and Armory Square are local landmarks, and the area's natural beauty can be seen at State Park at the Fair and Hopkins Road County Park. WonderWorks and 5 Wits Adventure are also worth visiting. Spend some time exploring the area's activities, including winery tours and outlet shopping.

What's nearby

  • Hopkins Road County Park - 4 min drive
  • Brooklawn Golf Course - 8 min drive
  • Oneida Shores Park - 14 min drive
  • Old Erie Canal Historic State Park - 15 min drive
  • Green Lakes State Park - 19 min drive

Getting around

  • Syracuse Regional Transportation Center - 6 min drive
  • Hancock Intl. Airport (SYR) - 3 min drive

Restaurants

  • Sorrento's Restaurant — 2 min walk
  • Julie's Diner — 2 min walk
  • Arby's — 5 min walk
  • Sonic — 5 min walk
  • Clam Bar — 8 min walk

About this property

Candlewood Suites - Syracuse Airport, an IHG Hotel

Suburban hotel with free airport shuttle and free area shuttle
This hotel features a 24-hour fitness center, a snack bar/deli, and a 24-hour business center. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle, and a free shopping center shuttle. Other amenities include coffee/tea in a common area, dry cleaning, and laundry facilities. All 115 rooms feature kitchenettes with refrigerators, stovetops, microwaves, and dishwashers. Washers/dryers and free WiFi are standard, as are LCD TVs with cable channels. Housekeeping is available on request.
Candlewood Suites - Syracuse Airport, an IHG Hotel offers 115 air-conditioned accommodations with washers/dryers and DVD players. 32-inch LCD televisions come with cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This North Syracuse hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options
  • Free roundtrip airport shuttle from 4 AM - midnight
  • Airport shuttle at scheduled times
  • Free area shuttle up to 3 mi
  • Free train station pick-up shuttle
  • Free shopping center shuttle

Food and drink

  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Family friendly

  • DVD player
  • Free area shuttle
  • Free cribs/infant beds
  • Full-sized refrigerator
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Washer/dryer

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • DVD player

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop

Outdoor space

  • Yard

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Washer and dryer

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 20 per pet, per day (maximum USD 150 per stay), plus a deposit of USD 20 per night
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 15.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet deposit: USD 20 per night
  • Pet fee: USD 20 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport and train station; guests must contact the property with arrival details on arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Candlewood Suites Hotel Syracuse Airport
Candlewood Suites Syracuse Airport
Candlewood Syracuse Airport
Candlewood Suites Syracuse Airport Aparthotel
Candlewood Suites Syracuse
Candlewood Suites Syracuse Airport
Candlewood Suites - Syracuse Airport, an IHG Hotel Hotel

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 209 out of 530 reviews
5 - Excellent 39%
Rating 4 - Good. 221 out of 530 reviews
4 - Good 42%
Rating 3 - Okay. 62 out of 530 reviews
3 - Okay 12%
Rating 2 - Poor. 27 out of 530 reviews
2 - Poor 5%
Rating 1 - Terrible. 11 out of 530 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

3/5 Okay

Liked: Staff & service, property conditions & facilities
Staff was friendly and helpful
Stayed 1 night in Sep 2021

5/5 Excellent

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
get the dope smokers out of the parking lot and rooms.
Stayed 1 night in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, close to the airport,
Stayed 1 night in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for a night before or after flight into Syracuse airport
Stayed 1 night in Jul 2021

4/5 Good

Stayed 1 night in Jun 2021