Ratings based on 368 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
82% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from latina


Posted Oct 8, 2016
Pros: stanze e posizione
Albergo di atmosfera nella splendida isola di Ortigia dove ogni volta scopro cose nuove . Belle stanze , ottima posizione davanti al mare e vicino all'incantevole Fonte Aretusa . Ci tornero' sicuramente
4 out of 5
by A verified traveler

Posted Oct 5, 2016
The front desk staff was so helpful, views from the room balcony as offer, im traveling 3 weeks and this hotel has the most comfortable beds and pillows
4 out of 5
by A verified traveler from Nurmijärvi

Hyvä sijainti.

Posted Sep 18, 2016
Pros: Sijainti.
Cons: Huoneen viihtyisyyteen tulisi kiinnittää huomiota.
Location: Sijainti oli upea.
Hotellin sijainti erinomainen. Pysäköinti toimi hotellinpuolesta hyvin. Huoneen ilmastointi tehoton. Huonepalvelun kautta tilattu aamiainen huoneeseen ei tullut koskaan perille! Henkilökunta pääosin ystävällistä. Huoneen wc lakkasi toimimasta kaksi kertaa.! Toisen kerran jälkeen respan tytön asenne ihmetytti. Hän käski mennä huoneeseen kun korjaaja tulee. Oli vähän sellainen asenne että emme osaa nykäistä ketjusta! Positiivista oli se että illalla kävi huonesiivooja kysymässä onko kaikki hyvin. Hotelli ei mielestämme vastannut missään nimessä tähtiluokkaansa. Hinta laatusuhde ei kohdallaan. Aamiainen suht.hyvä mutta esim. tuore appelsiinimehu olisi pitänyt pyytää joka kerta erikseen. Merinäköalallisesta huoneesta oli upea näköala.
5 out of 5
by A verified traveler from uk

Historic, beautiful hotel near all amenities

Posted Sep 8, 2016
Pros: Location near tours, restaurants, shops.
Cons: Better lighting in the wellness pool. Roof swimming pool.
Location: Near the sea, bus route, restaurants, bars. Tours available to Mt Etna and surrounding area.
A imposing hotel with beautiful sea views to the front with a wide range of restaurants and entertainment close by. We were there during the finals of the World Canoe Polo Championships so the marina area was packed. All amenities are within walking distance and there is a "Hop on, hop off bus to take you to the Greek Theatre. The breakfast was extensive and the staff very welcoming and helpful. The roof bar/restaurant is not expensive and well worth a visit. The downside was the lack of sunbathing/lounging areas. There is no swimming pool and the beach (100m away) is very small. It is not suitable for beach lovers We thoroughly enjoyed our stay and would return..
4 out of 5
by A verified traveler from turin

Bel soggiorno!

Posted Sep 7, 2016
Cons: Le stanze necessitano di più manutenzione generale, la televisione recepisce pochi canali e male.
Location: Ottima posizione, vicino a tutte le attrazioni principali di Ortigia.Manca il marciapiede fuori dall'hotel! Uscendo se non si fa attenzione si rischia
Siamo stati ad Ortigia due settimane e abbiamo soggiornato al Des Etrangers Hotel & SPA, ci siamo trovati in linea generale bene, albergo ampio ed elegante, al centro di Ortigia vicino alle attrazioni principali dell'isola. La nostra camera ci è stata presentata con qualche piccolo difetto ( doccia danneggiata ecc ) che hanno provveduto a ripristinare in tempi brevi, pulita e spaziosa con balcone che affaccia sul mare. Complessivamente forse un pò "poco" per un 5 stelle, ma devo dire che per i residenti questo albergo ha uno "status" importante, è spesso definito il migliore di Siracusa. Sicuramente, la disponibilità e cortesia del personale è uno degli aspetti che più abbiamo apprezzato.
4 out of 5
by A verified traveler from padova

Settimana fantastica nella romantica Ortigia

Posted Aug 31, 2016
Eccellente posizione con vista sulla baia. Immancabile un aperitivo al tramonto sulla terrazza panoramica.
4 out of 5
by A verified traveler from Scotland

Nice hotel

Posted Jul 25, 2016
Pros: Liked location, staff helpful, lovely breakfast,room was clean.
Cons: Room was a bit dated but in keeping with architecture. Tea and coffee facilities in room would have been nice.
Location: Loads to do. Lots to see. Puppet show was good, boat trip good, castle good,market good. Montelbanno trip was fab which hotel organised for us.
Hotel was well placed for staying in ortigia .....room was okay.
5 out of 5
by A verified traveler from Liverpool

Great location.

Posted Jul 21, 2016
Cons: Would be good if there was an easily accessible information folder about Otigia an the surrounding area.
Hotel with a great location. Paid extra for a room with a balcony and the view was fabulous. Very close to all of the restaurants if you want to eat out. Plenty of choice for breakfast. Staff were very happy to answer questions and offer advice for example on how to get to different sites and arrange taxi to train station.
4 out of 5
by Tatiana

This traveler left a rating score only Posted Jul 19, 2016 on Hotels
3 out of 5
by A verified traveler from hereford

Good location

Posted Jun 14, 2016
Pros: Location brilliant to explore Ortiga.
Cons: Sun terrace needs sprucing up and perhaps a hot tub up there would be good if not a roof top pool would be best if possible
Location: too many things to mention
Reception staff very nice and helpful. My room had tiny balcony/terrace but a high wall meant no view at all, of anything! Good spread at breakfast but considering the wonderful range of fresh fruit in the market tinned pears and peaches were a disappointment. My friend who was in room at the back of the hotel found it very noisy at night and her shower cubicle was very small- good job she's slim!!