Ratings based on 605 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
88% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Posted Jul 14, 2016
Very comfortable room, excellent accommodations, staff professional and friendly
4 out of 5
by Kathleen

Posted Apr 15, 2016 on Hotels
The stay was very nice, staff was very accomodating and friendly. The hotel was off the beaten path a little bit, so nothing was within walking distance. Overall, a great experience
3 out of 5
by A verified traveler

Nice hotel, but could use a few things

Posted Apr 12, 2016 on Hotels
We went to Syracuse to visit relatives, and to attend a concert. I couldn't believe that there wasn't any microwaves in any of the rooms. None anywhere, except in gift shop. Also, no vending machines on any of the floors. Restaurant was nice, but very expensive. Rooms were nice, and pool was nice and clean. Lots of business rooms and places to have group meeting and such. Easy access to the Carrier Circle.
5 out of 5
by A verified traveler from ny

Posted Apr 8, 2016
Great! Family atmosphere and staff very friendly and room very clean
4 out of 5
by A verified traveler

Nice Stay!

Posted Apr 3, 2016 on Orbitz
Nice hotel and overall relatively peaceful. Our room had a very musty smell and the fan in the bathroom did not work. The pool, whirlpool, and gym were nice facilities :) and made our stay very nice! The elevator to our room was sketchy and opened about a foot uneven with the floor which made us very nervous, but having just had surgery climbing four floors of stairs wasn't an option so we took our chances and didn't get stuck! The housekeeping staff was very pleasant and so was maintenance. Overall, we felt that it was a good value for the cost!
2 out of 5
by DAVID from Navan, Ontario

Little going for it, best check around

Posted Mar 29, 2016 on Hotels
This hotel needs a lot of work. Room reeked of antiseptic/disinfectant and was very small. The bathroom setup (maybe for wheelchair accessible?) caused flooding in the bathroom as the drain for the shower was in the middle of the bathroom floor. For the money there are just far to many options that would be much better. The neighborhood is just a bunch of businesses, not walkable to anything of interest. Never again.
4 out of 5
by Carrie

This traveler left a rating score only Posted Mar 14, 2016 on Hotels
5 out of 5
by Bill

This traveler left a rating score only Posted Mar 11, 2016 on Hotels
2 out of 5
by A verified traveler

Posted Mar 2, 2016
Long hallways, no appropriate signs, and no immediate access to elevators or stairs.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 27, 2016 on Hotels